kore.ai Overview
Koreai offers a no-code platform to create conversational assistants for enhancing customer and employee experiences. Interactions are intelligently automated across multiple languages and channels.
Use Cases
Customers recommend Engagement Management, Customer Feedback Management, Collaboration, as the business use cases that they have been most satisfied with while using kore.ai.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using kore.ai.
kore.ai Use-Cases and Business Priorities: Customer Satisfaction Data
kore.ai works with different mediums / channels such as Promotions. Video. Chat etc.
kore.ai's features include Bot, Personalization, Alerts: Popups & Notifications, etc. and kore.ai support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also kore.ai analytics capabilities include Custom Reports, and Analytics.
kore.ai, Vymo, Certainly, DataRobot, Popup Maker, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for kore.ai
Top Industries
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
kore.ai is popular in Computer Software, and Information Technology And Services, and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on kore.ai Use Cases
Why is kore.ai the best choice for Engagement Management?
How does kore.ai address your Customer Feedback Management Challenges?
What solutions does kore.ai provide for Collaboration?
What benefits does kore.ai offer for Helpdesk Management?
How does kore.ai facilitate Onboarding?
41 buyers and buying teams have used Cuspera to assess how well kore.ai solved their Bot Platform needs. Cuspera uses 2117 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Case Studies
Case Study Leading Healthcare Innovation company
Case Study Global Bank
CASE STUDY RCBC
Case Study Global Telecom Giant
Case Study A Global Telecom Giant
Case Study Leading Lighting company
Video
Kore.ai Generative AI and Large Language Model (LLM) Capabilities
Frequently Asked Questions(FAQ)
for kore.ai
What is kore.ai?
Kore.ai is a Virtual assistant platform that builds intelligent virtual solutions to enhance enterprise-employee experience, customer satisfaction, and drive ROI for enterprises. It helps to enhance customer relations, improve brand engagement, and increase sales and revenue.
Kore.ai offers a unique blend of Conversational AI chat interface and Digital UX that helps enterprises design, build, test and deploy AI-powered virtual assistants. It provides all the components and capabilities needed to build sophisticated virtual assistants that satisfy complex enterprise use cases, accelerate time to market, and exceed customer expectations.
Key traits include reducing reliance on tickets, callbacks, and queues which provides users with responses in seconds, eliminating frustrating wait times, delivers timely, accurate, and personalized experiences to users at scale, enables self-service across popular digital and voice-based channels and many more.
What is kore.ai used for?
What are the top features of kore.ai?
Who uses kore.ai?
What are kore.ai alternatives?
Where is kore.ai located?
Peers used kore.ai for engagement management and customer feedback management
kore.ai Competitors
kore.ai Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (106) |
| Custom Reports | Read Reviews (165) |
| Analytics | Read Reviews (139) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (106) |
| Custom Reports | Read Reviews (165) |
| Analytics | Read Reviews (139) |
Software Failure Risk Guidance
?for kore.ai
Overall Risk Meter
Top Failure Risks for kore.ai
Kore.ai Inc News
Kore.ai partners with Melbourne-based 8People to support Australian Enterprise AI adoption success - Intelligent CIO
Kore.ai has formed a strategic partnership with Melbourne-based 8People to enhance AI adoption among Australian enterprises. 8People will integrate Kore.ai's agent platform into its AI services, aiming to drive transformation and innovation by combining advanced technology with strategic enablement. This collaboration seeks to address the challenges enterprises face in realizing AI's full potential.
Kore.ai Named a Leader in Gartner Magic Quadrant for Conversational AI Platforms
Kore.ai has been named a Leader in the 2025 Gartner Magic Quadrant for Conversational AI Platforms. Recognized for its comprehensive platform capabilities and adaptability, Kore.ai excels in GenAI enablement and process management. The Kore.ai Agent Platform supports multi-agent orchestration and offers a range of development options, from no-code to pro-code, enhancing enterprise AI deployment across various sectors.
Gartner Magic Quadrant for Conversational AI Platforms 2025: The Rundown - CX Today
Kore.ai has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Conversational AI Platforms. The company is praised for its robust product portfolio, which includes AI platforms for customer service, employee support, and business productivity. Kore.ai's adaptability and employee development programs are highlighted as strengths, alongside strategic partnerships with major CCaaS vendors like AWS, Genesys, and Zoom.
Kore.ai launches AI agent solutions in AWS Marketplace - IT Brief New Zealand
Kore.ai has launched its AI agent solutions on the AWS Marketplace, enhancing accessibility and simplifying deployment for enterprises. This integration allows businesses to quickly deploy Kore.ai's solutions within their existing AWS environments, streamlining procurement and ensuring robust security. The move supports enterprises in leveraging AI for innovation and efficiency.
Kore.ai Inc Profile
Company Name
Kore.ai Inc
Company Website
https://kore.ai/HQ Location
7380, West Sand Lake Road, Suite 390, Orlando, FL 32819
Employees
251-500
Social
Financials
SERIES B
