kore.ai Overview
This is a summary of the comprehensive capabilities and benefits of kore.ai based on over 2117 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
kore.ai, Dialogflow, Cognigy.AI, Vymo, Avaamo, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if kore.ai is right for your needs? Our Cuspera AI engine can evaluate how kore.ai fits your specific business needs, industry, and context. Get your personalized assessment report today.
kore.ai supports business activities such as:
- Engagement Management
- Customer Feedback Management
- Collaboration
- Helpdesk Management
- Training & Onboarding
kore.ai can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Brand Engagement, Improve Efficiency, Increase Sales & Revenue, etc. It can help manage these activities if you use Promotions Video Chat etc. for these needs. As a solution, kore.ai's capabilities include Bot, Personalization, Alerts: Popups & Notifications, etc.
kore.ai Computer Software Vertical is its biggest customer base.
Reviews
"...3X. Improvement in Employee Engagement. Reduction in Average Response Time. ..." Applications of AI bots in Human resources department
Cuspera Reviews
41 buyers and buying teams have used Cuspera to assess how well kore.ai solved their Bot Platform needs. Cuspera uses 2117 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using kore.ai.
Use Cases
Peers recommend Engagement Management , Customer Feedback Management , Collaboration , as the business use cases that they have been most satisfied while using kore.ai.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management |
4.82/5 ★ |
"...3X. Improvement in Employee Engagement. Reduction in Average Response Time. ..." Applications of AI bots in Human resources department |
engaging and following up |
4.81/5 ★ |
"...This allows your airline to provide each and every customer more meaningful, personalized engagements at a scale previously impossible. ..." AI chatbot solutions for airlines industry |
Customer Feedback Management with Promotions |
4.74/5 ★ |
"...How Kore.ai virtual assistants can redefine the shopping experience and improve customer satisfaction and brand loyalty. ..." Artificial intelligence chatbot solutions for retail business |
measuring customer satisfaction |
4.59/5 ★ |
"...customer satisfaction and reducing support time...." Chatbot for hotel & travel industry enhances Customer Experiences |
measuring net promoter score |
3.69/5 ★ |
"...increase in Net Promoter Score (NPS). ..." Chatbot for hotel & travel industry enhances Customer Experiences |
Collaboration with Video, Chat and Phone Calls |
4.61/5 ★ |
"...Preview and share the conversational designer with business and development teams to collaborate...." Conversation Designer |
PEER EXPERIENCES | |
---|---|
Engagement Management |
4.82/5 ★ |
"...3X. Improvement in Employee Engagement. Reduction in Average Response Time. ..." Applications of AI bots in Human resources department |
|
engaging and following up |
4.82/5 ★ |
Customer Feedback Management with Promotions |
4.74/5 ★ |
"...How Kore.ai virtual assistants can redefine the shopping experience and improve customer satisfaction and brand loyalty. ..." Artificial intelligence chatbot solutions for retail business |
|
measuring customer satisfaction |
4.74/5 ★ |
measuring net promoter score |
4.74/5 ★ |
Collaboration with Video, Chat and Phone Calls |
4.61/5 ★ |
"...Preview and share the conversational designer with business and development teams to collaborate...." Conversation Designer |
34+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2117 insights from peers and experts to help you assess how these kore.ai use cases fit your Bot Platform needs.
Frequently Asked Questions(FAQ)
for kore.ai
What is kore.ai?
What is kore.ai used for?
What are the top features of kore.ai?
Who uses kore.ai?
What are kore.ai alternatives?
Where is kore.ai located?
Popular Business Setting
for kore.ai
Top Industries
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
kore.ai Alternatives
Peer and Expert Opinion on Features
for kore.ai
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
bot | Read Reviews (407) |
Personalization | Read Reviews (72) |
Alerts: popups & Notifications | Read Reviews (32) |
Widgets | Read Reviews (15) |
Dashboard | Read Reviews (14) |
FEATURES | RATINGS AND REVIEWS |
---|---|
bot | Read Reviews (407) |
Personalization | Read Reviews (72) |
Alerts: popups & Notifications | Read Reviews (32) |
Widgets | Read Reviews (15) |
Dashboard | Read Reviews (14) |
IT and Other Capabilities
for kore.ai
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (98) |
Data Export | Read Reviews (37) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (98) |
Data Export | Read Reviews (37) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (51) |
24/7 Support | Read Reviews (250) |
Phone Support | Read Reviews (41) |
Email Support | Read Reviews (39) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (51) |
24/7 Support | Read Reviews (250) |
Phone Support | Read Reviews (41) |
Email Support | Read Reviews (39) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (106) |
Custom Reports | Read Reviews (165) |
Analytics | Read Reviews (139) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (106) |
Custom Reports | Read Reviews (165) |
Analytics | Read Reviews (139) |
Software Failure Risk Guidance
?for kore.ai
Overall Risk Meter
Top Failure Risks for kore.ai
Vendor Profile Details
Company Name
kore.ai
Company Website
https://kore.ai/HQ Location
7380, West Sand Lake Road, Suite 390, Orlando, FL 32819
Employees
251-500
Social
Financials
SERIES B