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Linkedin Talent vs Customers.ai: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Linkedin Talent vs. Customers.ai is based on a specific set of business needs and context. The comparison uses 5207 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Linkedin Talent and Customers.ai

Linkedin Talent, Gainsight CS, Totango, etc., belong to a category of solutions that help Customer Success Platform, whereas Customers.ai, Drift, Verint Messaging, etc., belong to a category of solutions that help Conversational Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Linkedin Talent covers Engagement Management with Social Media, Communication Management with Social Media, Advertisement with Social Media, Generation Of New Leads with Social Media, etc.

Customers.ai focuses on Engagement Management with Social Media, Advertisement with Social Media, Generation Of New Leads with Chat, Drip Marketing with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Linkedin Talent

Focus area

Software Failure Risk

  • medium

logo Customers.ai

Focus area

Customers.ai is better than Linkedin Talent for

Software Failure Risk

  • medium

About

Recruiting Solutions for the Perfect Hire

B2C outbound marketing and sales automation for marketers and business owners

Age

2003

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

64

92

Total Goals
(we found evidences for)

12

15

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


communication management

sending & publishing communications


generation of new leads



business development


sales document management

contract management

proposal & quote management


training & onboarding


campaign management


social media management

social media analytics

engaging on social media



courses & assessment

identify skill gaps


workflow management



knowledge management


sales call management


customer feedback management

measuring customer satisfaction


content management

content publishing


lead qualification

lead qualification: technographic



products & pricelist management




rating and review management



category management



helpdesk management


international marketing



social media marketing


promotion management


loyalty management

identify target customers




lifetime value management



creating contact list




contact list management

creating contact list




conversion management



discount management


segmentation and targeting


conference call management


influencer marketing







community marketing


Top Goals

Goals Achieved

  • Improve ROI

  • Build brand awareness

  • Acquire customers

  • Improve digital and social presence

  • Improve brand engagement

  • Launch new products

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Improve consistency

  • Grow market share

  • Increase sales & revenue

  • Improve internal communications

  • See 9 more
  • Acquire customers

  • Grow market share

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Establish thought leadership

  • Launch new products

  • Improve internal communications

  • Reduce bounce

  • Improve efficiency

  • See 12 more

Top Channels

Channels Used

  • social media

  • Facebook

  • chat

  • website

  • e-mail

  • text SMS

  • promotions

  • Facebook page

  • offline

  • Instagram

  • mobile

  • phone calls

  • video

  • user generated content

  • blogs

  • events

  • trade shows

  • coupons

  • display advertisement

  • mobile app

  • on premises

  • Slack

  • omnichannel

  • point of sale

  • games

  • mass media

  • mobile ads

  • Whatsapp

  • newsletter

  • print media

  • magazine

  • Twitter

  • LinkedIn

  • See 30 more
  • social media

  • Facebook

  • chat

  • website

  • e-mail

  • text SMS

  • promotions

  • Facebook page

  • offline

  • Instagram

  • mobile

  • phone calls

  • video

  • user generated content

  • blogs

  • events

  • trade shows

  • coupons

  • display advertisement

  • mobile app

  • on premises

  • Slack

  • omnichannel

  • point of sale

  • games

  • mass media

  • mobile ads

  • Whatsapp

  • newsletter

  • print media

  • magazine

  • Twitter

  • LinkedIn

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting