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LimeSurvey vs SurveySparrow NPS: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LimeSurvey vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 3937 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LimeSurvey and SurveySparrow NPS

LimeSurvey, SurveySparrow NPS, Survio, SurveyMethods, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LimeSurvey covers Communication Management, Rating And Review Management, Collecting Feedback, Advertisement with Social Media, etc.

SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.

"Limesurvey allowed us to build a complex community survey using 100% free (as in GPL) software. " - Nicolas B

"SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-...boarding. " - Parisa Vassei

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LimeSurvey

Focus area

Software Failure Risk

  • medium

logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than LimeSurvey for

Software Failure Risk

  • low

About

Online survey tool to understand people better

Survey Platform that turn customers into Promoters.

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

56

Total Goals
(we found evidences for)

2

11

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications


rating and review management


customer feedback management

measuring customer satisfaction



sales document management

proposal & quote management


social media management

social media analytics


engagement management

engaging and following up




helpdesk management


training & onboarding


generation of new leads


workflow management



creating contact list


contact list management

creating contact list



competitive intelligence



performance management


sales incentive management



campaign management



sales review & feedback


lifetime value management


knowledge management


loyalty management




lead qualification


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more
  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting