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LimeSurvey vs Customer Thermometer: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LimeSurvey vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 2306 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LimeSurvey and Customer Thermometer

LimeSurvey, Customer Thermometer, Survio, SurveyMethods, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LimeSurvey covers Communication Management, Rating And Review Management, Collecting Feedback, Advertisement with Social Media, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

"Regarding accessibility, LimeSurvey was the only product which convinced. " - Josef S

"We were hugely impressed with Customer Thermometer’s modern and engaging interface, and the data we could glean at the touch of a button. The product is easy, clean to use and implement. It has truly enabled us to benefit from the gift of feedback i...n real-time. " - Michael O’Neill

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LimeSurvey

Focus area

Software Failure Risk

  • medium

logo Customer Thermometer

Focus area

Customer Thermometer is better than LimeSurvey for

Software Failure Risk

  • low

About

Online survey tool to understand people better

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

46

Total Goals
(we found evidences for)

2

10

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications


rating and review management


customer feedback management

measuring customer satisfaction



sales document management

proposal & quote management

contract management


social media management

social media analytics


engagement management

engaging and following up




helpdesk management


training & onboarding



contact list management


competitive intelligence


lifetime value management


identify target customers


loyalty management

identify target customers



customer case management



relationship management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more
  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting