Lightspeed Restaurant: Lightspeed Restaurant is a leading POS system that enhances guest experiences and boosts profit margins. Key features include check management, offline ordering, and restaurant analytics.
Erply Retail CRM: Erply-retail-CRM offers flexible options to capture and update customer information. Every transaction is an opportunity to build long-term customer relationships.
This comparison report of Lightspeed Restaurant vs. Erply Retail CRM is based on a specific set of business needs and context. The comparison uses 2157 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Lightspeed Restaurant and Erply Retail CRM
Lightspeed Restaurant, Erply Retail CRM, Lightspeed Retail, Clover, etc., belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Lightspeed Restaurant covers Loyalty Management, Helpdesk Management with Phone Calls, Rating And Review Management with Review Sites, Campaign Management with Promotions, etc.
Erply Retail CRM focuses on Loyalty Management with Promotions, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Lightspeed Restaurant and Erply Retail CRM: Best activities based on customer satisfaction
Lightspeed Restaurant in Action: Unique Activities
What solutions does Lightspeed Restaurant provide for Loyalty Management?
"...Track the ROI of a specific campaign or event by analyzing what your target customers spent money on, and how many new customers turned into repeat guests as a result of your efforts. ..." Restaurant Marketing CRM Software To Increase Sales
What solutions does Lightspeed Restaurant provide for Helpdesk Management?
"...No matter what issue arises, I can call customer support 24/7 and there is always someone courteous, professional and knowledgeable on the other line...." Peer review by Linda N., Owner, Food & Beverages
How does Lightspeed Restaurant facilitate Rating And Review Management?
"...To save you the grunt work of manually checking each review site each day, we gather all of your online reviews in one place with our Reputation feature...." Restaurant Analytics Software
How can Lightspeed Restaurant optimize your Campaign Management Workflow?
"...Tableside ordering Online ordering Inventory management Advanced reporting Staff scheduling Menu management Reputation management Marketing & CRM Offline mode Table management Loyalty programs Bill splitting Scalable 24/7 support Pros: Huge number of features Easy to use plus training Reporting tools to improve processes 24/7 support Cons: Expensive Must use their hardware No free trial Verdict Upserve has great features, but it s definitely on the expensive end...." Best Restaurant POS Systems for 2020
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Improve efficiency
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Improve internal communications
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Grow market share
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Improve digital and social presence
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Improve visibility
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Establish thought leadership
- See 7 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Scale best practices
- See 2 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Lightspeed Restaurant | Erply Retail CRM | |
|---|---|---|
| Peer score | 4.4 | 4.3 |
| Peer insights | 1853 | 304 |
| Top industries |
Restaurants 48.0%
Food & Beverages 28.0%
Hospitality 13.0%
|
Retail 58.0%
Consumer Goods 30.0%
Hospitality 7.0%
|
| SMB and Mid-Market | 95.0% | 99.0% |
| Enterprise | 5.0% | 1.0% |
| Pricing | Lightspeed Restaurant | Erply Retail CRM |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Lightspeed Restaurant news
Lightspeed Commerce Appoints Technology Industry Veteran Rupal Hollenbeck to Board of Directors
Lightspeed Commerce Inc. has appointed Rupal Hollenbeck, a seasoned technology industry leader, to its Board of Directors effective October 1, 2026. Hollenbeck's extensive experience in global technology and go-to-market strategies is expected to contribute to Lightspeed's strategic growth. Simultaneously, Nathalie Gaveau will step down from the board on September 30, 2026.
Latest Erply Retail CRM news
Erply PIM Integration (Linx + SQLite)
Linx Software released an open-source integration tool for syncing Erply PIM and inventory data into local SQLite or MSSQL databases. The solution enables automated data transfer of stock, supplier, brand, and pricing information, supporting retailers and ERP users who rely on Erply for product information management.
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