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Kaseya BMS vs BigTime Software: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kaseya BMS vs. BigTime Software is based on a specific set of business needs and context. The comparison uses 5955 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kaseya BMS and BigTime Software

Kaseya BMS, and BigTime Software belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kaseya BMS covers Event Management, Workflow Management, Helpdesk Management with Offline, Sales Document Management, etc.

BigTime Software focuses on Helpdesk Management, Billing And Invoice Management, Training & Onboarding, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kaseya BMS

Focus area

Kaseya BMS is better than BigTime Software for

Software Failure Risk

  • medium

logo BigTime Software

Focus area

BigTime Software is better than Kaseya BMS for

Software Failure Risk

  • low

About

PSA Software for MSPs - IT Business Management | Kaseya BMS

Simplify even most complex problem with Professional Services Automation software

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

32

47

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction



workflow management


sales document management

contract management

proposal & quote management



customer feedback management

measuring customer satisfaction


billing and invoice management


competitive intelligence


social media management

social media analytics


generation of new leads


relationship management



rating and review management



knowledge management



products & pricelist management


contact list management


training & onboarding



performance management


engagement management

engaging and following up


communication management

tracking & monitoring communications


campaign management


sales review & feedback



opportunity management


category management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Grow market share

  • Improve visibility

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more
  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting