Kaseya BMS Overview

Kaseya BMS is an advanced IT business management solution designed for IT professionals. It effectively manages projects, time, expenses, billing, finance, inventory, CRM, and service desk tasks.

Use Cases

Customers recommend Event Management, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Kaseya BMS.

Other use cases:

  • Contract Management
  • Proposal & Quote Management
  • Customer Feedback Management
  • Billing And Invoice Management
  • Competitive Intelligence
  • Social Media Analytics
  • Generation Of New Leads
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kaseya BMS.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Improve Visibility
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Kaseya BMS Use-Cases and Business Priorities: Customer Satisfaction Data

Kaseya BMS works with different mediums / channels such as Offline. and On Premises.

Kaseya BMS's features include Ticketing, Alerts: Popups & Notifications, Dashboard, etc. and Kaseya BMS support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Kaseya BMS analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Very nice interface and workflow options...." Peer review by Fred Barzycki

Kaseya BMS, Prism PPM (formerly WorkOtter), TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kaseya BMS

Top Industries

  • Information Technology and Services
  • Computer & Network Security
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Kaseya BMS is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Kaseya BMS Use Cases

How does Kaseya BMS facilitate Event Management?

How does Kaseya BMS facilitate Workflow Management?

How can Kaseya BMS enhance your Helpdesk Management process?

What solutions does Kaseya BMS provide for Contract Management?

22+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Kaseya BMS solved their Project Management needs. Cuspera uses 817 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Case Studies

Information Technology and Services

CASE STUDY Xonicwave

Kaseya’s IT Complete platform helped Xonicwave, a managed service provider, cut tool costs by 32%. Xonicwave faced vendor fatigue and outdated tools from using 12 different vendors. The ProfitFuel ex...ercise showed they could save over 30% on tool costs. Xonicwave switched to Kaseya, implementing 18 solutions in 90 days. They used the savings to expand services, including monthly pen testing for clients.

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Information Technology and Services

CASE STUDY Two River Technology Group, LLC

Kaseya IT Complete helped Two River Technology Group, LLC fix their outdated and unscalable IT tools. They replaced over seven vendors with one integrated platform, including Datto RMM, SaaS Protecti...on, and Endpoint Backup. This change cut tool costs by 28% and saved many manual labor hours each month. Billing became easier and profits went up. Two River also joined a pilot for Kaseya 365, showing their commitment to new IT and security solutions.

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Information Technology and Services

CASE STUDY Tekie Geek

Kaseya BMS helped Tekie Geek, a managed service provider, simplify their operations. Before using Kaseya BMS, Tekie Geek struggled with a slow and complex ConnectWise setup. The switch to Kaseya BMS ...made their service desk easier to manage. This allowed Tekie Geek to focus more on supporting their customers. The transition process was smooth, according to their president, Mike Bloomfield.

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Information Technology and Services

CASE STUDY Systemhaus for You

Kaseya VSA helps Systemhaus for You deliver top IT and security services. The MSP uses VSA and other Kaseya tools like BMS, IT Glue, and Spanning Backup to automate workflows and manage client IT sys...tems. Automation in VSA makes it easy for new technicians to work fast and accurately. Systemhaus saves time and money by using integrated Kaseya solutions. The tools help with quick onboarding and give a full view of client environments for better decisions.

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Information Technology and Services

CASE STUDY Solulan

Kaseya’s IT operations and security suite helped Solulan, a Montreal-based MSP, overcome IT talent shortages and improve efficiency. Solulan used Kaseya’s IT Complete Platform, including IT Glue and ...Network Glue, to streamline workflows and boost technician productivity. The company achieved compliance with CyberSecure Canada and Law 25, enhancing its cybersecurity services for SMBs. Solulan’s partnership with Kaseya enabled them to offer new IT products quickly and maintain a competitive edge in the Canadian market.

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Information Technology and Services

CASE STUDY Stepping Forward Technology

Kaseya solutions helped Stepping Forward Technology support their client, Advantage Manufacturing, in meeting CMMC certification requirements. Stepping Forward, a managed service provider, used Kasey...a tools to guide their client through unclear and evolving compliance processes. The team configured policy suites and demonstrated compliance using Kaseya. As a result, Advantage Manufacturing is now ready for its CMMC audit and can continue serving aerospace and defense clients. Stepping Forward credits their team-first culture and Kaseya's support for delivering reliable, proactive IT and cybersecurity services.

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Frequently Asked Questions(FAQ)

for Kaseya BMS

What is Kaseya BMS used for?

Kaseya BMS is a Project Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Event Management, Workflow Management and Helpdesk Management .

What are the top features of Kaseya BMS?

Ticketing, Alerts: popups & Notifications and Dashboard are some of the top features of Kaseya BMS.

Who uses Kaseya BMS?

Kaseya BMS is used by Information Technology And Services, Computer & Network Security and Computer Software among other industries.

What are Kaseya BMS alternatives?

Prism PPM (Formerly WorkOtter), TeamGantt, ClickUp and MeisterTask are popular alternatives for Kaseya BMS.

Where is Kaseya BMS located?

Kaseya BMS is headquartered at 26 W 17th St, 9th Floor, New York, NY 10011.
lightning

Peers used Kaseya BMS for event management and workflow management

Kaseya BMS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (5)
Analytics

3.97/5 ★

Read Reviews (28)
Custom Reports

3.51/5 ★

Read Reviews (84)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (5)
Analytics

3.97/5 ★

Read Reviews (28)
Custom Reports

3.51/5 ★

Read Reviews (84)

Kaseya BMS Integrations

Kaseya BMS integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.72/5 ★

Read Reviews (47)
Data Import

3.16/5 ★

Read Reviews (49)

QuoteWerks

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Exclaimer Email Signature Manager

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Cronofy Calendar

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Kaseya BMS

Overall Risk Meter

Low Medium High

Top Failure Risks for Kaseya BMS

Kaseya US, LLC News

Executive

Kaseya appoints Rania Succar as new CEO

Kaseya named Rania Succar as its new chief executive officer, signaling a leadership change at the IT management software provider. Succar brings experience from previous executive roles in the technology sector and will focus on driving Kaseyas global growth and product innovation.

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Executive

Kaseya Appoints Rania Succar as Chief Executive Officer

Kaseya has appointed Rania Succar as chief executive officer, succeeding Fred Voccola, who transitions to vice chairman. Succar, formerly CEO of Mailchimp, brings experience in SaaS and technology leadership. This executive change signals Kaseyas focus on growth and innovation in IT management software.

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Executive

Kaseya Appoints Rania Succar as Chief Executive Officer - Kaseya

Kaseya has appointed Rania Succar as its new chief executive officer. Succar will lead the companys IT management software business, which serves managed service providers and IT departments with solutions for endpoint management, backup, security, and automation.

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Product

Kaseya Continues Driving MSP Profitability and Efficiency with Launch of Kaseya 365 User at DattoCon Miami - Kaseya

Kaseya launches Kaseya 365 User at DattoCon Miami to enhance profitability and efficiency for Managed Service Providers (MSPs).

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Kaseya US, LLC Profile

Company Name

Kaseya US, LLC

Company Website

https://www.kaseya.com/

HQ Location

26 W 17th St, 9th Floor, New York, NY 10011

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