Kaseya BMS Overview

Kaseya BMS is an advanced IT business management solution designed for IT professionals. It effectively manages projects, time, expenses, billing, finance, inventory, CRM, and service desk tasks.

Use Cases

Customers recommend Event Management, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Kaseya BMS.

Other use cases:

  • Contract Management
  • Proposal & Quote Management
  • Customer Feedback Management
  • Billing And Invoice Management
  • Competitive Intelligence
  • Social Media Analytics
  • Generation Of New Leads
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kaseya BMS.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Improve Visibility
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Kaseya BMS Use-Cases and Business Priorities: Customer Satisfaction Data

Kaseya BMS works with different mediums / channels such as Offline. and On Premises.

Kaseya BMS's features include Ticketing, Alerts: Popups & Notifications, Dashboard, etc. and Kaseya BMS support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Kaseya BMS analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We have been able to easily defer the levels of services contracted by our clients and thus adapted our way of managing priorities...." Peer review by David D, Directeur Technique, Information Technology and Services

Kaseya BMS, Prism PPM (formerly WorkOtter), TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kaseya BMS

Top Industries

  • Information Technology and Services
  • Computer & Network Security
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Kaseya BMS is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Kaseya BMS Use Cases

How efficiently Does Kaseya BMS manage your Event Management?

How does Kaseya BMS address your Workflow Management Challenges?

How does Kaseya BMS facilitate Helpdesk Management?

How can Kaseya BMS optimize your Contract Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Kaseya BMS solved their Project Management needs. Cuspera uses 817 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Case Studies

Information Technology and Services

CASE STUDY Xonicwave

Kaseya’s IT Complete platform helped Xonicwave, a managed service provider, cut tool costs by 32%. Xonicwave faced vendor fatigue and outdated tools from using 12 different vendors. The ProfitFuel ex...ercise showed they could save over 30% on tool costs. Xonicwave switched to Kaseya, implementing 18 solutions in 90 days. They used the savings to expand services, including monthly pen testing for clients.

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Information Technology and Services

CASE STUDY Systemhaus for You

Kaseya VSA helps Systemhaus for You deliver top IT and security services. The MSP uses VSA and other Kaseya tools like BMS, IT Glue, and Spanning Backup to automate workflows and manage client IT sys...tems. Automation in VSA makes it easy for new technicians to work fast and accurately. Systemhaus saves time and money by using integrated Kaseya solutions. The tools help with quick onboarding and give a full view of client environments for better decisions.

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Information Technology and Services

CASE STUDY Tekie Geek

Kaseya BMS helped Tekie Geek, a managed service provider, simplify their operations. Before using Kaseya BMS, Tekie Geek struggled with a slow and complex ConnectWise setup. The switch to Kaseya BMS ...made their service desk easier to manage. This allowed Tekie Geek to focus more on supporting their customers. The transition process was smooth, according to their president, Mike Bloomfield.

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Information Technology and Services

CASE STUDY Two River Technology Group, LLC

Kaseya IT Complete helped Two River Technology Group, LLC fix their outdated and unscalable IT tools. They replaced over seven vendors with one integrated platform, including Datto RMM, SaaS Protecti...on, and Endpoint Backup. This change cut tool costs by 28% and saved many manual labor hours each month. Billing became easier and profits went up. Two River also joined a pilot for Kaseya 365, showing their commitment to new IT and security solutions.

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Information Technology and Services

CASE STUDY Stepping Forward Technology

Kaseya solutions helped Stepping Forward Technology support their client, Advantage Manufacturing, in meeting CMMC certification requirements. Stepping Forward, a managed service provider, used Kasey...a tools to guide their client through unclear and evolving compliance processes. The team configured policy suites and demonstrated compliance using Kaseya. As a result, Advantage Manufacturing is now ready for its CMMC audit and can continue serving aerospace and defense clients. Stepping Forward credits their team-first culture and Kaseya's support for delivering reliable, proactive IT and cybersecurity services.

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Information Technology and Services

CASE STUDY Solulan

Kaseya’s IT operations and security suite helped Solulan, a Montreal-based MSP, overcome IT talent shortages and improve efficiency. Solulan used Kaseya’s IT Complete Platform, including IT Glue and ...Network Glue, to streamline workflows and boost technician productivity. The company achieved compliance with CyberSecure Canada and Law 25, enhancing its cybersecurity services for SMBs. Solulan’s partnership with Kaseya enabled them to offer new IT products quickly and maintain a competitive edge in the Canadian market.

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Frequently Asked Questions(FAQ)

for Kaseya BMS

What is Kaseya BMS used for?

Kaseya BMS is a Project Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Event Management, Workflow Management and Helpdesk Management .

What are the top features of Kaseya BMS?

Ticketing, Alerts: popups & Notifications and Dashboard are some of the top features of Kaseya BMS.

Who uses Kaseya BMS?

Kaseya BMS is used by Information Technology And Services, Computer & Network Security and Computer Software among other industries.

What are Kaseya BMS alternatives?

Prism PPM (Formerly WorkOtter), TeamGantt, ClickUp and MeisterTask are popular alternatives for Kaseya BMS.

Where is Kaseya BMS located?

Kaseya BMS is headquartered at 26 W 17th St, 9th Floor, New York, NY 10011.
lightning

Peers used Kaseya BMS for event management and workflow management

Kaseya BMS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (5)
Analytics

3.97/5 ★

Read Reviews (28)
Custom Reports

3.51/5 ★

Read Reviews (84)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (5)
Analytics

3.97/5 ★

Read Reviews (28)
Custom Reports

3.51/5 ★

Read Reviews (84)

Kaseya BMS Integrations

Kaseya BMS integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.72/5 ★

Read Reviews (47)
Data Import

3.16/5 ★

Read Reviews (49)

Exclaimer Email Signature Manager

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

QuoteWerks

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Cronofy Calendar

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Kaseya BMS

Overall Risk Meter

Low Medium High

Top Failure Risks for Kaseya BMS

Kaseya US, LLC News

M&A

Kaseya Buys Inky to Expand Email Threat Detection for MSPs

Kaseya has acquired Inky, an email security provider, to enhance its email threat detection capabilities for managed service providers (MSPs). This acquisition allows Inky to integrate with Kaseya's platform, providing broader data access for improved phishing defense. The move aligns with Kaseya's API-first strategy, facilitating seamless data-sharing across tools and expanding Inky's reach through Kaseya's distribution network.

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Company

Kaseya ramps up support to help MSPs return to profitability

Kaseya is enhancing support for managed service providers (MSPs) to improve their profitability. The company aims to reduce MSPs' total cost of ownership and strengthen security. New CTO Pratik Wadher will focus on AI and cloud-native platforms, while CRO Anthony Anzevino will develop support models. Kaseya's report highlights cyber threats as a major concern for MSPs, emphasizing the need for a client-first approach and strategic alignment with AI advancements.

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Executive

Kaseya CEO: New CRO, CTO To Drive Next Phase Of AI-Led Growth

Kaseya has appointed Anthony Anzevino as Chief Revenue Officer and Pratik Wadher as Chief Technology Officer. These strategic hires aim to drive AI-led growth and innovation under CEO Rania Succar's leadership. Anzevino will focus on global sales and client partnerships, while Wadher will lead the development of Kaseya's AI-powered platform to enhance automation and security for managed service providers and small to midsize businesses.

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Company

Kaseya Exec On New Collaboration Era: Its Not Our Community, Its The MSPs Community

Kaseya is enhancing its community engagement with managed service providers (MSPs) by introducing new initiatives focused on transparency and enablement. The company plans to launch a digital community platform, benchmarking tools, and new enablement programs to help MSPs improve their business strategies and profitability. Executive Vice President Dan Tomaszewski emphasizes that the community is for MSPs, aiming to foster collaboration and support.

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Kaseya US, LLC Profile

Company Name

Kaseya US, LLC

Company Website

https://www.kaseya.com/

HQ Location

26 W 17th St, 9th Floor, New York, NY 10011

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