Kaseya BMS Overview

Kaseya BMS is an advanced IT business management solution designed for IT professionals. It effectively manages projects, time, expenses, billing, finance, inventory, CRM, and service desk tasks.

Use Cases

Customers recommend Event Management, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Kaseya BMS.

Other use cases:

  • Contract Management
  • Proposal & Quote Management
  • Customer Feedback Management
  • Billing And Invoice Management
  • Competitive Intelligence
  • Social Media Analytics
  • Generation Of New Leads
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kaseya BMS.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Improve Visibility
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Kaseya BMS Use-Cases and Business Priorities: Customer Satisfaction Data

Kaseya BMS works with different mediums / channels such as Offline. and On Premises.

Kaseya BMS's features include Ticketing, Alerts: Popups & Notifications, Dashboard, etc. and Kaseya BMS support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Kaseya BMS analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Very nice interface and workflow options...." Peer review by Fred Barzycki

Kaseya BMS, belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kaseya BMS

Top Industries

  • Information Technology and Services
  • Computer & Network Security
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Kaseya BMS is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Kaseya BMS Customer wins, Customer success stories, Case studies

What Are the key features of Kaseya BMS for Event Management?

Why is Kaseya BMS the best choice for Workflow Management?

What benefits does Kaseya BMS offer for Helpdesk Management?

How can Kaseya BMS enhance your Contract Management process?

11 buyers and buying teams have used Cuspera to assess how well Kaseya BMS solved their Project Management needs. Cuspera uses 817 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Affinity Technology Partners - Information Technology And Services - information technology and services

Kaseya 365 helped Affinity Technology Partners, a managed service provider, solve problems with disconnected IT tools and rising costs. Before Kaseya, the team struggled with manual work and scattere...d billing. After switching to Kaseya 365, they reduced IT workload and saved time with instant system access and seamless ticket handling. The platform also made their company acquisition easier by aligning operations and speeding up due diligence. Kaseya 365 supported their growth and improved how they worked with clients.

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Bacheler Technologies - Information Technology And Services - information technology and services

Kaseya 365 Endpoint helped Bacheler Technologies simplify their IT operations. The company struggled with too many tools and vendors, which hurt efficiency and work-life balance. By switching to Kase...ya 365 Endpoint, they unified monitoring, backup, security, and reporting in one platform. This made support faster and team management easier. Employees now save time and enjoy better quality of life.

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Fuse Technology - Information Technology And Services - Information Technology and Services

Kaseya helped Fuse Technology support clients 24/7 across four countries. Fuse used Autotask, Datto RMM, IT Glue, and Datto Backup & SaaS Protection to unify operations. The team gained full visibili...ty, automated tasks, and improved billing with tight integrations. Fuse grew 30–40% year over year after switching to Kaseya. Automation saved engineers time and made global MSP service seamless.

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Cobalt - Information Technology And Services - Information Technology and Services

Kaseya 365 Endpoint helped Cobalt cut its tech burden by 30%. The MSP replaced four vendors with one unified platform. This change reduced costs by 140% compared to their previous stack. Cobalt scale...d operations without adding engineers. The team now works faster and more efficiently. Kaseya 365 Endpoint improved business efficiency and customer service.

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Teamwork Technology - Information Technology And Services - Information Technology and Services

Teamwork Technology used Kaseya 365 and Autotask to support over 700 dental and medical practices in Australia. After a flood destroyed a client's equipment, Teamwork restored three servers from clou...d backups in two hours. The company switched to Kaseya's stack to reduce vendor friction and improve response times. The migration to Autotask was completed in four weeks, ahead of their old contract's end. Teamwork now delivers faster answers and more peace of mind for healthcare IT clients.

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Solulan - Information Technology And Services - information technology and services

Kaseya’s IT operations and security suite helped Solulan, a Montreal-based MSP, overcome IT talent shortages and improve efficiency. Solulan used Kaseya’s IT Complete Platform, including IT Glue and ...Network Glue, to streamline workflows and boost technician productivity. The company achieved compliance with CyberSecure Canada and Law 25, enhancing its cybersecurity services for SMBs. Solulan’s partnership with Kaseya enabled them to offer new IT products quickly and maintain a competitive edge in the Canadian market.

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Frequently Asked Questions(FAQ)

for Kaseya BMS

What is Kaseya BMS used for?

Kaseya BMS is a Project Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Event Management, Workflow Management and Helpdesk Management .

What are the top features of Kaseya BMS?

Ticketing, Alerts: popups & Notifications and Dashboard are some of the top features of Kaseya BMS.

Who uses Kaseya BMS?

Kaseya BMS is used by Information Technology And Services, Computer & Network Security and Computer Software among other industries.

Where is Kaseya BMS located?

Kaseya BMS is headquartered at 26 W 17th St, 9th Floor, New York, NY 10011.
lightning

Peers used Kaseya BMS for event management and workflow management

Kaseya BMS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (5)
Analytics

3.97/5 ★

Read Reviews (28)
Custom Reports

3.51/5 ★

Read Reviews (84)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (5)
Analytics

3.97/5 ★

Read Reviews (28)
Custom Reports

3.51/5 ★

Read Reviews (84)

Kaseya BMS Integrations

Kaseya BMS integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.72/5 ★

Read Reviews (47)
Data Import

3.16/5 ★

Read Reviews (49)

Cronofy Calendar

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

QuoteWerks

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Exclaimer Email Signature Manager

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Kaseya BMS

Overall Risk Meter

Low Medium High

Top Failure Risks for Kaseya BMS

Kaseya US, LLC News

Product

Kaseya opens Silicon Valley R&D hub, citing increased focus on AI and ...

Kaseya has opened a new R&D hub in Silicon Valley to enhance AI and product development for managed service providers. This facility aims to recruit talent in machine learning and data science, focusing on AI-powered automation to streamline operations for customers. Recent updates include AI-driven features in Datto SIRIS and ALTO, with plans for a cyber resilience platform launch.

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Company

Kaseya opens Silicon Valley R&D office to expand AI and automation ...

Kaseya has opened a new R&D office in Silicon Valley to enhance its AI and automation capabilities. This strategic move aims to develop AI-driven products and automation solutions, addressing customer demand for efficiency. Kaseya plans to launch a cyber resilience platform to consolidate data protection and management functions, benefiting managed service providers and businesses globally.

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Company

Kaseya Opens Silicon Valley R&D Hub To Accelerate AI And Automation ...

Kaseya has opened a new research and development hub in Silicon Valley. This facility aims to boost advancements in AI and automation technologies, enhancing Kaseya's capabilities in these areas.

Read more →
Product

Kaseya unveils next-generation developments in cyber resilience

Kaseya has unveiled advancements in its backup and disaster recovery portfolio, including AI-powered screenshot verification for Datto SIRIS and Datto ALTO, and an agentless Hyper-V backup solution. These innovations enhance data recoverability and streamline operations, improving efficiency and reducing costs for businesses.

Read more →

Kaseya US, LLC Profile

Company Name

Kaseya US, LLC

Company Website

https://www.kaseya.com/

HQ Location

26 W 17th St, 9th Floor, New York, NY 10011

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