Kaseya BMS: Product updates, Customer stories, and Insights | 2026 Cuspera

Kaseya 365 helped Affinity Technology Partners, a managed service provider, solve problems with disconnected IT tools and rising costs. Before Kaseya, the team struggled with manual work and scattere...d billing. After switching to Kaseya 365, they reduced IT workload and saved time with instant system access and seamless ticket handling. The platform also made their company acquisition easier by aligning operations and speeding up due diligence. Kaseya 365 supported their growth and improved how they worked with clients.
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Kaseya’s IT Complete platform helped GoCloud move from manual processes to automated, integrated IT management. GoCloud faced slow cloud adoption and struggled with inefficient tools. Switching from ...ConnectWise to Kaseya’s Autotask and Datto RMM tools saved hours each week. The new system improved efficiency and enabled GoCloud to deliver better services. GoCloud now supports more customers and offers advanced IT solutions.
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Kaseya IT Complete helped Two River Technology Group, LLC fix their outdated and unscalable IT tools. They replaced over seven vendors with one integrated platform, including Datto RMM, SaaS Protecti...on, and Endpoint Backup. This change cut tool costs by 28% and saved many manual labor hours each month. Billing became easier and profits went up. Two River also joined a pilot for Kaseya 365, showing their commitment to new IT and security solutions.
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Kaseya BMS helped Tekie Geek, a managed service provider, simplify their operations. Before using Kaseya BMS, Tekie Geek struggled with a slow and complex ConnectWise setup. The switch to Kaseya BMS ...made their service desk easier to manage. This allowed Tekie Geek to focus more on supporting their customers. The transition process was smooth, according to their president, Mike Bloomfield.
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Kaseya IT Complete helped Ergon Consulting Group recover from a 55% revenue loss after losing its largest client. The company replaced a mix of disconnected tools with Kaseya’s unified platform, incl...uding Datto RMM, Autotask, IT Glue, Dark Web ID, RocketCyber, and Datto EDR. This change improved workflow integration and team efficiency. Ergon saw higher profits and a scalable future. The personal support from Kaseya and access to marketing funds also boosted Ergon’s growth.
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VSA 10 helped Salinor, Brazil’s largest salt producer, migrate 230 endpoints with zero data loss. The IT team now troubleshoots and automates tasks 300% faster using automation workflows and pre-buil...t scripts. Patch management is easier, with faster approvals and real-time compliance tracking. The migration was seamless, thanks to Kaseya’s support and the VSA 10 migration wizard. Salinor’s IT operations gained speed, automation, and better visibility.
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