Kaseya BMS Overview
Kaseya BMS is an advanced IT business management solution designed for IT professionals. It effectively manages projects, time, expenses, billing, finance, inventory, CRM, and service desk tasks.
Use Cases
Customers recommend Event Management, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Kaseya BMS.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kaseya BMS.
Kaseya BMS Use-Cases and Business Priorities: Customer Satisfaction Data
Kaseya BMS works with different mediums / channels such as Offline. and On Premises.
Kaseya BMS's features include Ticketing, Alerts: Popups & Notifications, Dashboard, etc. and Kaseya BMS support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Kaseya BMS analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Very nice interface and workflow options...." Peer review by Fred Barzycki
Peer review evidence (same sources as the product rating summary)
"...O365 Backup Join us for the Premier IT Management Event of the Year!..." IT Documentation for Kaseya VSA
"...Visibility Workflow rules ensure tickets move through your support process in a timely manner and generate alerts for complete visibility. ..." Service Desk Software
"...Our Technical Support Helpdesk is available to assist you 24 x 7 x 365...." Kaseya Customer Success - Helping You Succeed in IT
Kaseya BMS, Prism PPM (formerly WorkOtter), TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Kaseya BMS
Top Industries
- Information Technology and Services
- Computer & Network Security
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Kaseya BMS is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Kaseya BMS Customer wins, Customer success stories, Case studies
Why is Kaseya BMS the best choice for Event Management?
What solutions does Kaseya BMS provide for Workflow Management?
How does Kaseya BMS facilitate Helpdesk Management?
What Are the key features of Kaseya BMS for Contract Management?
11 buyers and buying teams have used Cuspera to assess how well Kaseya BMS solved their Project Management needs. Cuspera uses 817 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.
Frequently Asked Questions (FAQ)
What buyers ask before choosing Kaseya BMS
What is Kaseya BMS used for?
What are the top features of Kaseya BMS?
Who uses Kaseya BMS?
What are Kaseya BMS alternatives?
Where is Kaseya BMS located?
Peers used Kaseya BMS for event management and workflow management
Kaseya BMS Competitors
Kaseya BMS Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (84) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (84) |
Kaseya BMS Integrations
Kaseya BMS integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Kaseya BMS
Overall Risk Meter
Top Failure Risks for Kaseya BMS
Kaseya US, LLC News
Kaseya unveils first agentic IT management platform – turning data into autonomous action
Kaseya has launched its first agentic IT management platform, powered by Kaseya Intelligence, which autonomously manages IT operations and cyber security tasks. The platform integrates comprehensive IT data with an execution layer to automate processes like ticket triage and threat containment. New features include AI-powered Digital Specialists, a Unified Cyber Resilience Portal, and Kaseya SIEM, enhancing IT management and cyber resilience for MSPs and IT teams.
Kaseya unveils open AI platform as it shifts focus from ...
Kaseya announced a strategic shift to unify its product portfolio with a common data layer, open APIs, and AI-driven automation. This move aims to support larger MSPs in building custom solutions and enhance platform integration. The first capabilities on this new platform are expected later this year, focusing on autonomous IT operations.
Kaseya Intelligence Enhances Cybersecurity Solutions
Kaseya has announced significant updates to its Kaseya Intelligence platform at the Kaseya Connect Europe conference. The platform now offers real-time insights and workflow automation through integration with tools like Claude and Microsoft Copilot. New features include Agentic Digital Specialists and Unified Cyber Resilience, enhancing IT management and cybersecurity capabilities. These updates aim to streamline operations for IT teams and MSPs, improving compliance and service delivery.
Kaseya Unveils the First Agentic IT Management Platform
Kaseya has launched the first agentic IT management platform, integrating AI to autonomously manage IT operations and cybersecurity tasks. The platform, powered by Kaseya Intelligence, unifies data across systems to execute actions without manual intervention. Key features include Digital Specialists for ticket triage, a Unified Cyber Resilience Portal, and a new SIEM solution, enhancing IT management and security capabilities.
Kaseya US, LLC Profile
Company Name
Kaseya US, LLC
Company Website
https://www.kaseya.com/HQ Location
26 W 17th St, 9th Floor, New York, NY 10011
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