cuspera logo CUSPERA

Compare Karma CRM vs Voyado

Comparison Summary

For Karma CRM vs Voyado comparison, Our AI algorithm looked at 1421 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Karma CRM and Voyado to solve their respective business needs.

Pros and cons of Karma CRM and Voyado

Karma CRM is more suited to businesses that require Engagement Management with E-Mail and Contact List Management where as Voyado is focused towards Loyalty Management and Campaign Management .

logo Karma CRM

Focus area

Software Failure Risk

  • low

logo Voyado

Focus area

Voyado is better than Karma CRM for

Software Failure Risk

  • medium

About

karmaCRM | Fully customizable solution for building better customer relationships through clarity and efficiency

A customer experience platform made for e-com and retailers

Age

2009

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

35

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



sales document management

contract management


relationship management




campaign management

campaign monitoring


customer feedback management


helpdesk management


sales call management



discount management


conversion management


promotion management



customise loyalty program


customise loyalty program


business development


lifetime value management


content management


personalized marketing


competitive intelligence


products & pricelist management


segmentation and targeting



social media analytics


social media management

social media analytics


training & onboarding


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Improve brand engagement

  • Build brand awareness

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve ROI

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • coupons

  • omnichannel

  • social media

  • offline

  • point of sale

  • website

  • video

  • text SMS

  • Facebook

  • games

  • See 9 more
  • e-mail

  • promotions

  • coupons

  • omnichannel

  • social media

  • offline

  • point of sale

  • website

  • video

  • text SMS

  • Facebook

  • games

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting