Overview: Jobber and Field Nation as Field Service Management Category solutions.

Jobber and Field Nation are both Field Service Management solutions crafted to meet diverse business needs. Jobber stands out for large-scale operations by enhancing sales, customer engagement and simplifying document management, whereas Field Nation caters more to technology-focused industries, aiding in market expansion and efficiency improvement. Jobber's extensive customer support and ease of data handling appeal to a broader market, while Field Nation's specialized features address tech-related requirements efficiently.

Jobber: Jobber offers various plans tailored to business needs, building on essential features like scheduling, quoting, customer relations, and payments. Each plan enhances core functionalities to streamline operations.

Field Nation: Field Nation connects service companies with skilled IT technicians, completing over 1 million work orders with a 98% success rate. Over 7,000 companies utilize this platform across 425K+ sites and 20+ skillsets.

Jobber and Field Nation: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Jobber supports sales document management, proposal & quote management, and engagement management, aligning with operational needs for managing customer interactions and documentation efficiently. read more →

Field Nation provides sales document management, contract management, and customer feedback management, which cater to tech-driven industries needing stringent customer interaction tracking. read more →

Business Goals

Jobber helps acquire customers, enhance customer relationships, and increase sales, which aligns with the strategic focus of businesses aiming for market expansion and increased revenue. read more →

Field Nation targets goals like entering new markets, improving efficiency, and managing risk, suiting tech enterprises looking to broaden market reach and optimize operations. read more →

Core Features

Notable features of Jobber include compliance, data export, integration, and custom reports, accommodating needs for flexibility in data processing and reporting across diverse business operations. read more →

Field Nation shines with training & onboarding, ease of migration, and integration, particularly beneficial for tech firms requiring seamless transitions and operational effectiveness. read more →

Vendor Support

Jobber offers 24/7 support, along with chat, phone, and email, meeting operational demands for continuous assistance and problem resolution for large enterprises. read more →

Field Nation provides 24/7 support, phone, and chat, alongside training, favoring businesses in telecom and IT seeking regular guided assistance in real-time. read more →

User Segments and Industries

Predominantly used by large enterprises in consumer services and construction, Jobber's strengths in managing extensive customer bases are clear. read more →

Enterprises in information technology, computer security, and telecommunications primarily use Field Nation, reflecting its fit for tech-focused challenges and solutions. read more →

Operational Alignment

Jobber integrates into workflows of large-scale enterprises, facilitating efficient document and customer management seamlessly tailored for sizeable consumer service operations. read more →

Field Nation is tailored to tech industries, offering streamlined operations for managing efficient workflows and performance tracking in IT and network services. read more →