Overview: Insightly CRM and IXACT Contact as CRM Category solutions.

Insightly CRM offers robust capabilities that cater to a wide range of industries including IT and financial services, with a strong emphasis on integration and data handling. It supports large enterprises down to small businesses, providing comprehensive support options. IXACT Contact, by contrast, focuses on the real estate industry and emphasizes lead generation and communication management. It offers fewer support options and suits businesses that prioritize strengthening their customer-facing communication.

Insightly CRM: Insightly, the modern CRM, helps teams sell smarter and grow faster. Watch a demo-on-demand to build lasting customer relationships affordably.

IXACT Contact: Ixact-contact offers an all-in-one CRM and marketing automation system for realtors. Incredible value and a free trial are available.

Insightly CRM and IXACT Contact: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Insightly CRM provides extensive tools for contact list management and workflow management. It helps users with lead tracking and engagement, ensuring a streamlined communication process across various touchpoints. read more →

IXACT Contact focuses on drip marketing and communication management. It supports lead generation and contact history management, catering to businesses striving to optimize customer interactions. read more →

Business Goals

Insightly CRM prioritizes enhancing customer relationships and acquiring new customers. It aims to increase sales and revenue, aligning closely with businesses targeting international or local market expansion. read more →

IXACT Contact aims to acquire new customers, build customer relationships, and improve digital presence. It also supports increasing ROI, which is crucial for users focused on marketing effectiveness. read more →

Core Features

Insightly CRM is rich in features such as integration, data import/export, and custom reports. It offers advanced analytics and prioritizes compliance, making data management seamless for its users. read more →

IXACT Contact provides features like custom reports and integration, with a focus on data import. It also offers limited analytics options, catering to specific reporting needs. read more →

Vendor Support

Insightly CRM provides robust support with 24/7 availability, along with phone and email options. It caters to users needing consistent and reliable support channels. read more →

IXACT Contact offers 24/7 support primarily through phone, with limited chat and email options, which may suit smaller user bases requiring basic assistance. read more →

Segments and Industries

Insightly CRM is widely used across large enterprises to small businesses in various industries like IT and financial services, highlighting its versatility across diverse operations. read more →

IXACT Contact serves the real estate industry predominantly, indicating its tailored functionalities for real estate professionals. It sees less usage in other industries. read more →

Operational Alignment

Insightly CRM fits well with complex operational workflows, being suitable for both large-scale enterprises and smaller setups. It adapts to varied business environments effectively. read more →

IXACT Contact is better suited for industries with simpler requirements, focusing on enhancing customer communications rather than extensive operational management. read more →