Overview: Infor CRM and Unanet CRM by Cosential as CRM Category solutions.

Infor CRM and Unanet CRM by Cosential serve distinct niches within the CRM landscape. Infor CRM favors large enterprises with robust capabilities like engagement and campaign management. It offers extensive vendor support and suits sectors like manufacturing and IT. Unanet CRM, with strong features in document and proposal management, meets the needs of industries like construction and engineering. Its scalability and integration capabilities cater well to a broad enterprise spectrum.

Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

Unanet CRM by Cosential: Unanet-CRM-by-Cosential allows project-based businesses to manage the entire customer lifecycle. Pursuit through final invoicing is streamlined effectively.

Infor CRM and Unanet CRM by Cosential: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Infor CRM supports key activities like contact list management, campaign management, and engagement management, which are crucial for large-scale marketing operations. read more →

Unanet CRM by Cosential focuses on sales document management, proposal management, and workflow management, supporting structured business development processes. read more →

Business Goals

Infor CRM aids in enhancing customer relationships, increasing sales, and improving ROI, aligning with objectives to expand strategically. read more →

Unanet CRM by Cosential facilitates customer relationship enhancement and scaling best practices, helpful for companies entering new markets and boosting sales. read more →

Core Features

Infor CRM offers standout features like custom reports and data import capabilities, catering to enterprises needing detailed analytics. read more →

Unanet CRM by Cosential excels with custom reports and data export options, ideal for users prioritizing documentation and report generation. read more →

Vendor Support

Infor CRM provides robust 24/7 support options, including email and phone support, which users find beneficial given its complexity. read more →

Unanet CRM by Cosential offers intensive vendor support, including 24/7 service and additional training and onboarding resources. read more →

Segments and Industries

Infor CRM is preferred by large enterprises in manufacturing, computer software, and IT services, indicating its broad industry fit. read more →

Unanet CRM by Cosential serves sectors like construction and mechanical engineering widely, underlining its strong industry-specific applications. read more →

Operational Alignment

Infor CRM integrates smoothly within larger operational frameworks, supporting complex engagement workflows for substantial companies. read more →

Unanet CRM by Cosential aligns well with enterprises aiming for extensive document management and efficient communication workflows. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}


Infor CRM in Action: Unique Use Cases

What Are the key features of Infor CRM for Contact List Management?

How can Infor CRM enhance your Campaign Management process?

How can Infor CRM optimize your Engagement Management Workflow?

How can Infor CRM optimize your Helpdesk Management Workflow?


Unanet CRM by Cosential in Action: Unique Use Cases

What solutions does Unanet CRM by Cosential provide for Business Development?

Why is Unanet CRM by Cosential the best choice for Workflow Management?

How can Unanet CRM by Cosential enhance your Training & Onboarding process?

News

Latest Infor CRM News

The E&E CIO’s path to AI-ready operations with cloud ERP│Infor

Infor CloudSuite Industrial Enterprise offers a multi-tenant SaaS solution for E&E manufacturers, integrating AI-ready operations with ERP modernization. It provides industry-specific capabilities, reducing customization and migration risks while enhancing security and compliance. The platform supports seamless integration with MES, PLM, and other systems, enabling efficient AI deployment and reducing total cost of ownership.

22/06/2026 - source

Latest Unanet CRM by Cosential News

Unanet Named to AI50 List

Unanet has been named to the 2026 AI50 list by the Northern Virginia Technology Council, recognizing its leadership in AI-driven ERP and growth software for project-based businesses. This accolade highlights Unanet's commitment to integrating AI into its solutions, exemplified by its Champ AI engine, which enhances project lifecycle management. The AI50 list honors companies making significant impacts in AI across various sectors.

14/05/2026 - source

Business Setting

Infor CRM

Unanet CRM by Cosential