Overview: Infor CRM and MarketSharp as CRM Category solutions.

Infor CRM supports large enterprises through its robust contact list and engagement management, catering to various industries, while MarketSharp excels in lead generation for construction-savvy businesses. Infor CRM focuses on enhancing customer relationships with features like analytics and custom reports, supported by comprehensive 24/7 support. MarketSharp, on the other hand, provides practical tools for lead generation and customer feedback, offering essential integration and reporting capabilities, with available 24/7 support.

Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

MarketSharp: MarketSharp offers all-in-one management and CRM software for contractors, remodelers, and home improvement professionals. It centralizes lead, customer, and job information efficiently.

Infor CRM and MarketSharp: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Infor CRM excels by offering contact list management, engagement, and campaign management. It's ideal for businesses needing efficient customer interactions. read more →

MarketSharp enhances lead generation and customer feedback management. It benefits businesses in refining their lead acquisition strategies. read more →

Business Goals

Infor CRM helps in enhancing customer relationships and sales increase which aligns well with businesses aiming for market share growth and better ROI. read more →

MarketSharp focuses on building customer relationships and boosting sales, aiding businesses intent on increasing customer lifetime value. read more →

Core Features

Infor CRM stands out with custom reports, data integration, and analytics. It supports businesses with extensive data handling needs. read more →

MarketSharp is strong in integration and custom report features, making it suitable for users focusing on data-driven decisions. read more →

Vendor Support

Infor CRM provides comprehensive 24/7 support, fulfilling the needs of users expecting constant technical assistance. read more →

MarketSharp offers supportive 24/7 vendor assistance, crucial for businesses that rely heavily on continual availability. read more →

Segments and Industries

Infor CRM is predominantly used by large enterprises in manufacturing and IT services, reflecting its versatility in diverse sectors. read more →

MarketSharp caters to the construction industry, focusing on large enterprises, showing its specialized focus on this sector. read more →

Operational Alignment

Infor CRM aligns with the operational needs of companies dealing with multiple communication channels at a large scale. read more →

MarketSharp fits businesses prioritizing lead management and feedback processing, suitable for construction-focused environments. read more →