Infor CRM vs. Claritysoft CRM: Comparing Best CRM Solutions 2026

Overview: Infor CRM and Claritysoft CRM as CRM Category solutions.

Infor CRM and Claritysoft CRM both offer comprehensive solutions in the CRM space but cater to different operational needs and user segments. Infor CRM provides robust capabilities for contact management and campaign operations, fitting well with large enterprises, particularly in manufacturing and technology sectors. Claritysoft CRM emphasizes engagement and sales document management, serving a wide range of industries including marketing and healthcare, and caters to a more diverse customer size spectrum, from small businesses to large enterprises.

Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

Claritysoft CRM: Claritysoft-CRM offers robust CRM features for small businesses and large enterprises on any device, at any time. Powerful account management software is provided by Clarity CRM.

Infor CRM Claritysoft CRM
Key Capabilities Supported Infor CRM focuses on contact list and engagement management, enhancing marketing campaign strategies and lead management activities. → Claritysoft CRM excels in engagement and sales document management, supporting comprehensive customer interaction and follow-up processes. →
Business Goals Infor CRM aims to enhance customer relationships and drive revenue growth while improving return on investment. → Claritysoft CRM prioritizes customer acquisition and relationship enhancement, aiming to increase sales and improve stakeholder engagement. →
Core Features Infor CRM offers advanced features like custom reports and data integration, supporting data-driven decisions and smooth operational transitions. → Claritysoft CRM stands out for its custom reporting and easy data handling capabilities, aligning with its focus on effective sales management. →
Vendor Support Infor CRM provides extensive 24/7 support options including email, chat, and phone, accommodating complex enterprise requirements. → Claritysoft CRM offers robust 24/7 support, with multiple communication channels to maintain constant connectivity and customer assistance. →
Segments and Industries Infor CRM is popular among large enterprises in manufacturing and IT services, catering to substantial operational scales. → Claritysoft CRM serves a broader range of industries, including marketing and healthcare, while accommodating diverse business sizes. →
Operational Alignment Infor CRM aligns well with the workflows of large enterprises, offering comprehensive management tools for complex environments. → Claritysoft CRM fits seamlessly into the workflows of businesses of all sizes, allowing for scalable sales and engagement strategies. →
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Applying your context and needs changes the comparison

Infor CRM and Claritysoft CRM: Best activities based on customer satisfaction

Most deployed common Activities for Infor CRM and Claritysoft CRM

How can Infor CRM and Claritysoft CRM optimize your Contact List Management Workflow?
Both Infor CRM and Claritysoft CRM allow users to manage contact lists. Infor CRM excels at keeping track of interactions and offers easy access to the development environment. Claritysoft CRM allows users to import contact lists from multiple sources, including QuickBooks, Outlook, and Excel files. While both tools prioritize contact management, Infor CRM has more advanced capabilities for sales and opportunity tracking, whereas Claritysoft CRM focuses on simplifying the user experience with commonly used functions. A limitation of Claritysoft CRM is that inactive contacts do not disappear from the contact list, which can cause confusion.
"...The web capability for contact management is easy to use and simple to understand...." Peer review by Andrew T.
"...Tracking contacts...." Peer review by Jill C, President and Founder, Financial Services
How does Infor CRM and Claritysoft CRM facilitate Engagement Management?
Infor CRM and Claritysoft CRM both prioritize customer engagement by facilitating follow-up tasks and tracking interactions. Infor CRM offers a more comprehensive view of customer interactions, integrating various functionalities like notes, emails, and document management. Claritysoft CRM emphasizes ease of use and enhanced follow-up capabilities, enabling users to manage leads and sales opportunities more efficiently. However, these summaries lack information about specific features or functionalities and may not be entirely accurate.
"...The goal is to have one integrated application that lets the user take notes, manage customer interactions, arrange customer hierarchies, do emails, organize and link documents, schedule the calendar, etc...." Peer review by Scott W.
"...The best part of working with Claritysoft is the engagement and responsiveness of the company s support staff...." Peer review by Jared, Measurement Controls Ltd, Measurement Controls Ltd

Infor CRM in Action: Unique Activities

What Are the key features of Infor CRM for Campaign Management?
Infor CRM Campaign Management facilitates the creation and execution of targeted marketing campaigns. It tracks campaign performance, integrates with email platforms, and allows for comprehensive lead and opportunity management. Limitations include inefficient print fulfillment capabilities.
"...Helped to create a targeted campaign for marketing purposes...." Peer review by Christopher Composto, Vice President eCommunications and Marketing, HR Dynamics
How can Infor CRM enhance your Helpdesk Management process?
Infor offers helpdesk management capabilities, including support automation and call center automation. The system provides reporting and dashboard features to facilitate data analysis. However, customer feedback suggests that Infor's customer service is not as responsive as other vendors.
"...I have been researching Salesforce.com in the event that we decide as a company to switch, and the help & support materials with Salesforce is dramatically better then Infor...." Peer review by John Scales, Director of Telesales/Customer Service, West Chester Protective Gear

Claritysoft CRM in Action: Unique Activities

Why is Claritysoft CRM the best choice for Lead Management?
Claritysoft CRM facilitates managing leads, accounts, and sales activities. It includes features for tracking, importing, and exporting data. This software allows users to organize and access data efficiently.
"...Lead Management and Customer Engagement 6...." Peer review by Projjwal M., Information Technology and Services

IT and Other Capabilities

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  • Medium
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Business Setting

Infor CRM Claritysoft CRM
Peer score 3.5 4.4
Peer insights 705 1024
Top industries
Manufacturing 23.0%
Computer Software 14.0%
Information Technology And Services 10.0%
Marketing And Advertising 12.0%
Information Technology And Services 11.0%
Hospital & Health Care 9.0%
SMB and Mid-Market 78.0% 93.0%
Enterprise 22.0% 7.0%
Pricing Infor CRM Claritysoft CRM

Integrations

Ecosystem partners each product commonly connects with.

Infor CRM

idev CMS
4.1
OKTA
4.6
Tray.ai
4.0
Avalara
4.3
PTC Windchill
3.8
Workato Platform
4.0

Claritysoft CRM

Tray.ai
4.0
Zapier
4.7

News

Latest Infor CRM news

NEOS by Argon & Co and Infor Partner to Strengthen Supply Chain Resilience Across Key ... - iTWire

Infor has partnered with NEOS by Argon & Co to enhance supply chain resilience in Asia Pacific. NEOS joins the Infor Partner Network, focusing on delivering Infor's Warehouse Management System across Australia, New Zealand, Japan, and Southeast Asia. The collaboration combines Infor's cloud-native technology with NEOS' expertise in supply chain and systems integration, aiming to modernize warehouse operations and improve supply chain performance.

01/09/2026 - source