IBM Maximo and Workiz are two field service management solutions with distinct strengths. IBM Maximo offers comprehensive capabilities in order management and performance analytics, making it suitable for large enterprises in utilities and IT services. Workiz focuses on sales communication and call management, appealing to small and medium-sized consumer services. Maximo excels with its robust support options, while Workiz shines with customer acquisition goals and straightforward communication channels.
IBM Maximo: IBM Maximo Application Suite offers asset management, monitoring, and predictive maintenance. It is available as managed SaaS or deployable on Red Hat OpenShift.
Workiz: Workiz helps over 100K field service professionals manage and schedule tasks efficiently. Field service pros gain a competitive edge using this software and app.
Deployed Industries: IBM Maximo vs Workiz
Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.
Deployed Market Segments: IBM Maximo vs Workiz
Share of peer evidence by company size for IBM Maximo and Workiz. Each product segments add up to 100%. Click any segment for supporting evidence.
| IBM Maximo | Workiz | |
|---|---|---|
| Key Capabilities Supported | IBM Maximo focuses on workflow, sales document, order, and performance management, ensuring processes streamline efficiently across operations. → | Workiz emphasizes sales call, recording, and communication management, catering to enhanced lead tracking and effective communication integration. → |
| Business Goals | IBM Maximo helps scale best practices and improve efficiency, enabling enterprises to maintain ROI and enhance customer experiences. → | Workiz facilitates acquiring customers and improving ROI, boosting internal communications and tightening customer relationships in a sales context. → |
| Core Features | Features robust analytics, compliance, and integration capabilities, together with custom reports, ensuring data-driven decision-making and easy migration. → | Workiz stands out with its strong custom reporting, integration capabilities, and accessible data management, focusing on communication-related analytics. → |
| Vendor Support | IBM Maximo provides round-the-clock support via chat, phone, and e-mail, offering comprehensive assistance for varied operational needs. → | Workiz offers 24/7 support mainly via phone and chat, simplifying support access for users with a focus on communication-based queries. → |
| Segments and Industries | IBM Maximo serves various sectors like utilities, oil & energy, and IT, predominantly used by small to large enterprises. → | Workiz predominantly attracts consumer services, construction, and healthcare industries, focusing on large enterprises with some presence in mid-markets. → |
| Operational Alignment | IBM Maximo is apt for complex operational scales, focusing on integration and analytics, aligning well with IT-heavy workflows. → | Workiz aligns with communication-centric workflows, emphasizing simplicity in operations for effective lead and sales tracking. → |
Applying your context and needs changes the comparison
IBM Maximo and Workiz: Best activities based on customer satisfaction
IBM Maximo in Action: Unique Activities
What solutions does IBM Maximo provide for Workflow Management?
"...We used it as our main source of workflow, allowing us to transfer tickets from one person to other depending on the responsibilities that person has...." Peer review by Verified User, Employee in Information Technology, Information Technology and Services
How does IBM Maximo facilitate Order Management?
"...Work Order management, contract deliverables...." Peer review by Duane W
How does IBM Maximo address your Performance Management Challenges?
"...The recent development in the Asset Performance management area and having the capability to analyze the data has got us really excited and we are looking forward to more advanced capabilities in Maximo 7.6...." Peer review by Vinay Pushkarna, B.Eng, MBA, Supervisor, Business Transformation, Plains Midstream Canada
What Are the key features of IBM Maximo for Collaboration?
"...Teams are able to look up each other's technical records and collaborate within them if needed...." Peer review by Internal Consultant
Workiz in Action: Unique Activities
How efficiently Does Workiz manage your Communication Management?
"...You can make and receive calls or text messages, monitor your dispatchers and techs with call recordings, and optimize your ad spend. ..." Explore Workiz Features
What solutions does Workiz provide for Lead Tracking?
"...Track leads to prevent job opportunities from falling through the cracks. ..." Explore Workiz Features
Why is Workiz the best choice for Advertisement?
"...Ad Tracking See which ads are generating more calls, jobs, and revenue. ..." Explore Workiz Features
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
IBM Maximo peer evidence is 78% Enterprise. Workiz peer evidence is 93% SMB and Mid-Market.
| IBM Maximo | Workiz | |
|---|---|---|
| Peer score | 4.3 | 4.5 |
| Peer insights | 1374 | 888 |
| Top industries |
Utilities 22.0%
Oil & Energy 19.0%
Information Technology And Services 15.0%
|
Consumer Services 65.0%
Construction 18.0%
Hospital & Health Care 4.0%
|
| SMB and Mid-Market | 22.0% | 93.0% |
| Enterprise | 78.0% | 7.0% |
| Pricing | IBM Maximo |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest IBM Maximo news
PowerSC: Your One-Stop Shop For Security On IBM i – And Beyond - IT Jungle
IBM's PowerSC enhances security across IBM i, AIX, and Linux systems, offering features like multi-factor authentication, real-time monitoring, and integration with SIEM tools. It supports frameworks like PCI DSS and GDPR, and includes capabilities for malware detection, auto-remediation, and quantum safety. PowerSC is included in IBM i P30 Enterprise and P20 Standard Editions.
Latest Workiz news
Announcing Noble Key Supply and Workiz partnership!
Workiz and Noble Key Supply have formed a partnership to enhance inventory management for locksmiths. This collaboration integrates Noble Key Supply's inventory solutions with Workiz's field service management software, offering locksmiths efficient inventory replenishment and management. The partnership aims to deliver cost savings and operational efficiency for automotive locksmith businesses.
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