IBM Maximo Overview

IBM Maximo Application Suite offers asset management, monitoring, and predictive maintenance. It is available as managed SaaS or deployable on Red Hat OpenShift.

Use Cases

Customers recommend Workflow Management, Order Management, Performance Management, as the business use cases that they have been most satisfied with while using IBM Maximo.

Other use cases:

  • Contract Management
  • Collaboration
  • Helpdesk Management
  • Campaign Management
  • Lead Management
  • Training & Onboarding
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using IBM Maximo.

Other priorities:

  • Improve ROI
  • Manage Risk
  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Launch New Products
  • Grow Market Share
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

IBM Maximo Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Maximo's features include Ticketing, Dashboard, Recording, etc. and IBM Maximo support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also IBM Maximo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Maximo is an essential piece of software for any maintenance organization to track and manage work orders, manpower, and maintenance costs...." Peer review by Greg S., Mechanical Reliability Engineer, Pharmaceuticals

IBM Maximo, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Maximo

Top Industries

  • Utilities
  • Oil & Energy
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

IBM Maximo is popular in Utilities, Oil & Energy, and Information Technology And Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

IBM Maximo Customer wins, Customer success stories, Case studies

How does IBM Maximo address your Workflow Management Challenges?

What makes IBM Maximo ideal for Order Management?

What makes IBM Maximo ideal for Performance Management?

What Are the key features of IBM Maximo for Contract Management?

What benefits does IBM Maximo offer for Collaboration?

13 buyers and buying teams have used Cuspera to assess how well IBM Maximo solved their Field Service Management needs. Cuspera uses 1374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

 

Bank NXT Partners with IBM and Inspire to Power Next-Generation Digital Banking -

Bank NXT has partnered with IBM and Inspire for Solutions Development to enhance its digital banking capabilities in Egypt. The bank is deploying IBM Instana, IBM Turbonomic, and IBM Cloud Pak soluti...ons to improve real-time observability, resource optimization, and integration. This collaboration aims to modernize Bank NXT's technology infrastructure, enabling faster service delivery, improved operational efficiency, and a better customer experience.

 

Canada Invests in IBM (IBM) to Boost Semiconductor Capacity - GuruFocus

Canada invests $210 million in IBM's semiconductor project to enhance AI and high-performance computing capabilities. This initiative aims to boost semiconductor production at IBM Canada's Bromont si...te, creating 75 new jobs and maintaining over a thousand positions. The project supports Canada's strategic growth in semiconductor packaging and commercialization.

 

IBM Fusion Delivers Pioneering Implementation of NVIDIA AI Data Platform for Agentic AI

IBM Fusion has implemented the NVIDIA AI Data Platform for UT Southwestern Medical Center, enhancing AI-driven medical research. This integration allows for large-scale model training and complex dat...a processing, supporting applications like drug discovery and AI-driven patient avatars. The collaboration leverages NVIDIA's AI infrastructure with IBM's data services, offering a comprehensive AI solution for healthcare research.

IBM CIO - Information Technology And Services

Apptio helped the IBM CIO transform its hybrid cloud environment. The CIO needed better cost transparency and alignment between IT and business goals. Apptio's integrated suite provided insights into... IBM's $2.5 billion IT stack. The solution enabled application TCO visibility, data-driven decisions, and identification of stranded IT costs. IBM used Apptio Costing, Targetprocess, and Apptio Planning to optimize IT spend and support strategic initiatives.

Scuderia Ferrari HP - Sports

IBM Consulting helped Scuderia Ferrari HP redesign their fan engagement app. The new app uses IBM watsonx technology and a hybrid cloud infrastructure. It delivers race insights, interactive features..., and personalized content. After launch, daily active users doubled and average time spent in-app rose by 35%. The app now serves as a digital hub for Ferrari fans worldwide.

SIXT - Transportation/trucking/railroad

SIXT, a global mobility service provider, faced challenges with complex cloud environments. They used IBM Instana Observability to gain visibility and simplify their cloud operations. This helped the...m migrate to AWS, detect and resolve issues quickly, and automate infrastructure management. As a result, SIXT achieved a 70% decrease in problem detection and resolution time and a 50% faster anomaly detection. The solution improved their cloud-native product management and customer experience.

Frequently Asked Questions(FAQ)

for IBM Maximo

What is IBM Maximo used for?

IBM Maximo is a Field Service Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Order Management and Performance Management .

What are the top features of IBM Maximo?

Ticketing, Dashboard and Recording are some of the top features of IBM Maximo.

Who uses IBM Maximo?

IBM Maximo is used by Utilities, Oil & Energy and Information Technology And Services among other industries.

What are IBM Maximo alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for IBM Maximo.

Where is IBM Maximo located?

IBM Maximo is headquartered at 1, New Orchard Road Armonk New York 10504-1722 USA.
lightning

Peers used IBM Maximo for workflow management and order management

IBM Maximo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (49)
Analytics

4.64/5 ★

Read Reviews (128)
Custom Reports

3.82/5 ★

Read Reviews (178)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (49)
Analytics

4.64/5 ★

Read Reviews (128)
Custom Reports

3.82/5 ★

Read Reviews (178)

Software Failure Risk Guidance

?

for IBM Maximo

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM Maximo

International Business Machines Corporation News

Partnership

Fusemachines and IBM Platinum Partner ModulAIre Announce Strategic Partnership to ... - AiThority

Fusemachines and ModulAIre, an IBM Platinum Partner, have formed a strategic partnership to deliver enterprise AI solutions using Fusemachines AI Studio. This collaboration will integrate AI Studio into ModulAIre's offerings, focusing on operational efficiency and intelligent automation within IBM-based environments. The partnership aims to provide scalable, secure AI solutions tailored to industry-specific needs.

Product

IBM Deepens Enterprise AI Push As Board Adds PepsiCo Chief - Yahoo Finance

IBM has expanded its AI offerings with new consulting services and launched the Enterprise Advantage platform for multi-cloud AI deployment. The company also announced a partnership with e& to scale agentic AI for enterprises in regulated sectors. Additionally, Ramon L. Laguarta, CEO of PepsiCo, has joined IBM's board, bringing transformation expertise to its governance.

Executive

IBM Elects Ramon L . Laguarta to its Board of Directors - Thailand Business News

IBM has elected Ramon L. Laguarta, CEO of PepsiCo, to its board of directors, effective March 1, 2026. Laguarta's experience in leveraging technology for organizational transformation is expected to contribute significantly to IBM's strategic goals.

Financial

Ibm Releases Fourth-quarter Results

IBM announced its fourth-quarter 2025 financial results, showcasing strong performance with a 12% revenue increase to $19.7 billion, driven by double-digit growth in software and infrastructure. The company reported a gross profit margin of 60.6% and highlighted a significant generative AI business valued at $12.5 billion. IBM projects over 5% revenue growth for 2026.

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Financials

IPO