IBM Maximo Overview

IBM Maximo Application Suite offers asset management, monitoring, and predictive maintenance. It is available as managed SaaS or deployable on Red Hat OpenShift.

Use Cases

Customers recommend Workflow Management, Order Management, Performance Management, as the business use cases that they have been most satisfied with while using IBM Maximo.

Other use cases:

  • Contract Management
  • Collaboration
  • Helpdesk Management
  • Campaign Management
  • Lead Management
  • Training & Onboarding
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using IBM Maximo.

Other priorities:

  • Improve ROI
  • Manage Risk
  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Launch New Products
  • Grow Market Share
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

IBM Maximo Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Maximo's features include Ticketing, Dashboard, Recording, etc. and IBM Maximo support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also IBM Maximo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Supply management Work management Inventory Engineering workflow...." Peer review by marc w, Business support lead - Maximo

Peer review evidence (same sources as the product rating summary)

"...A shared, trusted and permission-based blockchain business network provides the foundation to enable Maximo workflows to drive necessary maintenance and inspections...." IoT Slam 2019 Recap: Regulatory reality check with IoT & Blockchain
"...Maximo is an essential piece of software for any maintenance organization to track and manage work orders, manpower, and maintenance costs...." Peer review by Greg S., Mechanical Reliability Engineer, Pharmaceuticals
"...Running on Watson IoT Platform the solution uses analytical components of IBM Maximo Asset Performance Management portfolio including Analytics Service, Watson Studio, and Watson Machine Learning...." What if you could predict the future?

IBM Maximo, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Maximo

Top Industries

  • Utilities
  • Oil & Energy
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

IBM Maximo is popular in Utilities, Oil & Energy, and Information Technology And Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

IBM Maximo Customer wins, Customer success stories, Case studies

What benefits does IBM Maximo offer for Workflow Management?

What Are the key features of IBM Maximo for Order Management?

How can IBM Maximo enhance your Performance Management process?

How does IBM Maximo address your Contract Management Challenges?

What makes IBM Maximo ideal for Collaboration?

13 buyers and buying teams have used Cuspera to assess how well IBM Maximo solved their Field Service Management needs. Cuspera uses 1374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

 

UniCredit - Banking - Large

Accenture Takes Over IBM's Stake In Technology JV With UniCredit

Milan, Italy

Accenture is acquiring IBM's stake in a technology joint venture with UniCredit, marking a shift in UniCredit's digital infrastructure management. IBM will continue as a technology supplier, providin...g platforms like IBM Z mainframe systems. The partnership aims to modernize UniCredit's systems, integrating cloud capabilities and AI, aligning with the bank's growth objectives across Europe.

Read on →
 

Accenture - Banking - Very Large

Accenture buys IBM's stake in UniCredit Tech JV

Milan, Italy

Accenture will acquire IBM's 51% stake in the V-TServices joint venture, which manages UniCredit's banking infrastructure across Europe. IBM will continue to provide technology platforms, including I...BM Z hardware and software. Accenture will become the new co-owner and operating partner, focusing on cloud, data, and AI services for UniCredit's 13-country network.

Read on →
 

Circle - Cryptocurrency - Medium

Circle bought 1, 000 IBM blockchain patents. Nothing good can come of that

Boston, USA

Circle has acquired 1,000 blockchain patents from IBM, aiming to enhance its infrastructure for internet-native finance. This move raises questions about IBM's innovation strategy and Circle's intent...ions, which might include leveraging patents for litigation or negotiating power in the crypto industry.

Read on →

trivago - Internet - Medium

Düsseldorf, Germany

trivago worked with IBM Consulting to build the trivago Copilot, a secure AI platform for employees. The solution improved productivity and made it easier to access and reuse company knowledge. Over ...600 employees now use the platform daily, with adoption rates near 90%. Employees saved an average of 8 days per year in 2023, rising to over 16 days by 2025. The platform ensures data security and compliance with EU regulations while enabling faster project starts and better decision-making.

E.SUN Bank - Banking - Large

Taipei, Taiwan

IBM Consulting helped E.SUN Bank build a unified AI governance framework. The bank faced fragmented oversight and manual reviews, risking compliance and operational issues. IBM introduced a risk-base...d governance model aligned with global standards like the EU AI Act and ISO/IEC 42001. The new system includes 132 regulatory controls and 96 technical methods. Over 50 staff were trained to apply consistent governance across all AI projects. E.SUN Bank can now scale responsible AI while meeting strict financial regulations.

Shikoku Electric Power - Utilities - Large

Takamatsu, Japan

Shikoku Electric Power used IBM Power and IBM Storage to migrate from SAP ECC 6.0 to S/4HANA. The company reduced infrastructure costs by 54 million yen and cut migration downtime from five days to o...ne. They used phased capacity planning and virtualization to ensure stable operations. The migration supported 13 group companies and improved system reliability. IBM PowerVM enabled flexible resource allocation and future scalability.

Frequently Asked Questions (FAQ)

What buyers ask before choosing IBM Maximo

What is IBM Maximo used for?

IBM Maximo is a Field Service Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Order Management and Performance Management .

What are the top features of IBM Maximo?

Ticketing, Dashboard and Recording are some of the top features of IBM Maximo.

Who uses IBM Maximo?

IBM Maximo is used by Utilities, Oil & Energy and Information Technology And Services among other industries.

What are IBM Maximo alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for IBM Maximo.

Where is IBM Maximo located?

IBM Maximo is headquartered at 1, New Orchard Road Armonk New York 10504-1722 USA.
lightning

Peers used IBM Maximo for workflow management and order management

IBM Maximo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.91/5

Read Reviews (49)
Analytics

4.64/5

Read Reviews (128)
Custom Reports

3.82/5

Read Reviews (178)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.91/5

Read Reviews (49)
Analytics

4.64/5

Read Reviews (128)
Custom Reports

3.82/5

Read Reviews (178)

Software Failure Risk Guidance

?

for IBM Maximo

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM Maximo

International Business Machines Corporation News

Product

Q-CTRL Showcases 100-Qubit Quantum Fourier Transform on IBM Hardware

Q-CTRL executed a Quantum Fourier Transform on IBM Quantum hardware, doubling previous experimental scales. This integration combines hardware-aware compilation and error suppression, enhancing quantum algorithm scaling. It positions Q-CTRL as a key player in quantum computing, potentially expanding its market and integration with platforms like IBM's.

Product

IBM (IBM) Secures FedRAMP Moderate Authorization For Maximo

IBM has received FedRAMP Moderate Authorization for its Maximo Application Suite SaaS, enabling its use by US federal agencies. This authorization enhances IBM's cloud-based asset management tools for regulated government environments, aligning with IBM's strategy to strengthen its position in secure cloud services and government IT compliance.

Product

Beyond structured data: IBM Netezza introduces native Unstructured Data Workflows

IBM Netezza introduces Unstructured Data Workflows, enabling integration of unstructured data with traditional analytics. This release automates data pipelines, allowing seamless analysis of both structured and unstructured data within the same environment. It supports AI applications by automating Retrieval-Augmented Generation (RAG) processes, enhancing analytics capabilities without additional infrastructure complexity.

Partnership

IBM returns to Vizag, opens FutureNow Centre for AI

IBM has opened its FutureNow Centre in Visakhapatnam, India, to provide consulting and technology services in AI, hybrid cloud, and enterprise transformation. The center will employ over 500 professionals, enhancing the local IT ecosystem. This move underscores Visakhapatnam's growing status as a technology hub and IBM's commitment to AI and digital transformation in India.

International Business Machines Corporation Profile

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Financials

IPO