IBM Maximo Overview

IBM Maximo Application Suite offers asset management, monitoring, and predictive maintenance. It is available as managed SaaS or deployable on Red Hat OpenShift.

Use Cases

Customers recommend Workflow Management, Order Management, Performance Management, as the business use cases that they have been most satisfied with while using IBM Maximo.

Other use cases:

  • Contract Management
  • Collaboration
  • Helpdesk Management
  • Campaign Management
  • Lead Management
  • Training & Onboarding
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using IBM Maximo.

Other priorities:

  • Improve ROI
  • Manage Risk
  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Launch New Products
  • Grow Market Share
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

IBM Maximo Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Maximo's features include Ticketing, Dashboard, Recording, etc. and IBM Maximo support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also IBM Maximo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We used it as our main source of workflow, allowing us to transfer tickets from one person to other depending on the responsibilities that person has...." Peer review by Verified User, Employee in Information Technology, Information Technology and Services

Peer review evidence (same sources as the product rating summary)

"...The products provides way to configure, develop and manage the asset and workflow within the organization...." Peer review by Prabhu C, IT Infrastructure Architect, Utilities
"...IBM Maximo is used by one of our customers primarily to centrally track and manage work order requests, labor hours, and materials used for a work order...." Peer review by Director in Information Technology
"...Improve equipment operations with asset performance management...." Maximo Asset Management - Overview

IBM Maximo, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Maximo

Top Industries

  • Utilities
  • Oil & Energy
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

IBM Maximo is popular in Utilities, Oil & Energy, and Information Technology And Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

IBM Maximo Customer wins, Customer success stories, Case studies

What benefits does IBM Maximo offer for Workflow Management?

How can IBM Maximo enhance your Order Management process?

What makes IBM Maximo ideal for Performance Management?

What Are the key features of IBM Maximo for Contract Management?

What solutions does IBM Maximo provide for Collaboration?

13 buyers and buying teams have used Cuspera to assess how well IBM Maximo solved their Field Service Management needs. Cuspera uses 1374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

 

IBM receives $46 million Air Force contract modification

IBM secured a $46 million contract modification from the U.S. Air Force, enhancing its role in providing advanced technological solutions to the military.

Read on →
 

How ViClinic brings agentic AI into healthcare workflows with the IBM watsonx stack

ViClinic has integrated IBM's watsonx stack into its agentic healthcare operating system (AHOS) to enhance healthcare workflows. This integration allows AI agents to work within real care processes, ...improving efficiency and patient experience. IBM's technology supports ViClinic's scalable architecture, enabling seamless integration with existing healthcare systems and enhancing operational efficiency by up to 20%.

Read on →
 

How IBM Quantum is Enabling Healthcare, Biology Research

IBM's quantum computing technology is being leveraged in healthcare and biology research, as demonstrated by the Quantum for Bio (Q4Bio) challenge. Five of the six finalist teams used IBM's quantum h...ardware to tackle complex problems, including drug discovery and genomics. The winning project, involving Algorithmiq, Cleveland Clinic, and IBM, showcased quantum computing's potential in photodynamic therapy for cancer treatment.

Read on →
 

Norsk helsenett SF (NHN) - Information Technology And Services - Medium

Trondheim, Norway

IBM FlashSystem 9500 helped Norsk helsenett SF cut rack space by 95% and energy use by 79%. The new storage platform improved performance and security for Norway’s healthcare ICT. NHN reduced power c...osts by USD 45,000 and maintenance by USD 180,000 per year. The migration took just four weeks and was easy. NHN now meets strict uptime and sustainability needs for national healthcare.

 

National Instruments - Information Technology And Services - Large

Austin, USA

IBM Aspera helped National Instruments cut its software build process from four days to four hours. Teams worldwide now sync large code bases quickly and securely, even across strict network environm...ents. The solution supports 6,000 users and 2,000 developers, enabling continuous development and faster product releases. Predictable timelines and costs reduce risk and boost innovation. Aspera also enabled rapid recovery from a major system failure, helping NI meet critical deadlines.

 

National Rural Electric Cooperative Association (NRECA) - Utilities - Large

Arlington, USA

IBM Cloudability helped NRECA cut infrastructure costs by 30%. The organization gained full visibility into cloud spending and tracked every dollar. NRECA used Cloudability to allocate costs, optimiz...e cloud usage, and reinvest savings. Some applications saw up to 90% reduction in cloud expenses. The solution enabled better cost control and improved value for NRECA's members.

Frequently Asked Questions(FAQ)

for IBM Maximo

What is IBM Maximo used for?

IBM Maximo is a Field Service Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Order Management and Performance Management .

What are the top features of IBM Maximo?

Ticketing, Dashboard and Recording are some of the top features of IBM Maximo.

Who uses IBM Maximo?

IBM Maximo is used by Utilities, Oil & Energy and Information Technology And Services among other industries.

What are IBM Maximo alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for IBM Maximo.

Where is IBM Maximo located?

IBM Maximo is headquartered at 1, New Orchard Road Armonk New York 10504-1722 USA.
lightning

Peers used IBM Maximo for workflow management and order management

IBM Maximo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.91/5

Read Reviews (49)
Analytics

4.64/5

Read Reviews (128)
Custom Reports

3.82/5

Read Reviews (178)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.91/5

Read Reviews (49)
Analytics

4.64/5

Read Reviews (128)
Custom Reports

3.82/5

Read Reviews (178)

Software Failure Risk Guidance

?

for IBM Maximo

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM Maximo

International Business Machines Corporation News

Partnership

Artificial Analysis and IBM Research are launching ITBench-AA, the first in a new series of ...

IBM and Artificial Analysis have launched ITBench-AA, a new benchmark series for evaluating AI models on enterprise IT tasks, starting with Site Reliability Engineering (SRE). Developed by IBM's Software Innovation Lab, ITBench-AA assesses model performance in diagnosing Kubernetes incidents. The collaboration aims to expand into Financial Operations and CISO tasks, setting a new standard for AI evaluation in enterprise IT.

Financial

US commits $2B to quantum firms, IBM gets $1B boost

The US government has committed $2 billion to support quantum technology firms, with IBM receiving a $1 billion boost. This funding aims to advance IBM's quantum computing capabilities, enhancing its position in the technology sector.

Product

OpenLineage export in IBM watsonx.data intelligence expands interoperability across ...

IBM introduces OpenLineage export in watsonx.data intelligence, enhancing interoperability across data ecosystems. This feature allows organizations to share unified data lineage across governance and observability tools without custom integrations. By supporting OpenLineage import and export, IBM watsonx.data intelligence acts as a central lineage hub, enabling a consistent view of data flows and dependencies across systems.

Partnership

How Brighthive builds governed, AI-ready datasets with IBM watsonx Orchestrate

Brighthive integrates its BrightAgent platform with IBM watsonx Orchestrate to enhance data governance and AI-readiness. This collaboration automates data processes, enabling enterprises to manage and analyze data efficiently without extensive data engineering resources. BrightAgent's architecture supports seamless integration with existing data systems, ensuring clean, governed data for AI workflows. The integration with IBM's stack provides robust governance and scalability, addressing data readiness challenges in enterprise AI initiatives.

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Financials

IPO