Comparison Summary
This comparison report of IBM Maximo vs. ServiceMax is based on a specific set of business needs and context. The comparison uses 2236 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing IBM Maximo and ServiceMax
IBM Maximo, and ServiceMax belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
IBM Maximo covers Workflow Management, Order Management, Sales Document Management, Performance Management, etc.
ServiceMax focuses on Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Streamline your asset management
Asset-Centric Field Service Management
Age
1911
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
37
49
Total Goals
(we found evidences for)
10
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Improve efficiency
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Improve ROI
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Manage risk
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Enhance customer relationships
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Improve stakeholder relations
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Launch new products
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Grow market share
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Increase sales & revenue
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Acquire customers
- See 7 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Grow market share
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Establish thought leadership
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Launch new products
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Enter new markets internationally or locally
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Scale best practices
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Improve internal communications
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Improve visibility
- See 8 more
Top Channels
Channels Used
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phone calls
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social media
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offline
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on premises
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print media
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magazine
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website
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mobile
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e-mail
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user generated content
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blogs
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chat
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Slack
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games
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mobile app
- See 12 more
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phone calls
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social media
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offline
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on premises
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print media
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magazine
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website
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mobile
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e-mail
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user generated content
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blogs
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chat
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Slack
-
games
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mobile app
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
