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Compare Grade.Us Review Management vs BirdEye

Comparison Summary

This comparison report of Grade.Us Review Management vs. BirdEye is based on a specific set of business needs and context. The comparison uses 8793 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Grade.Us Review Management and BirdEye

Grade.Us Review Management, BirdEye, ReviewTrackers, Broadly, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Grade.Us Review Management covers Rating And Review Management, White Labeling, Reputation Management, Helpdesk Management with Social Media, etc.

BirdEye focuses on Rating And Review Management, Customer Feedback Management, Engagement Management with Social Media, Reputation Management, etc.

"We had narrowed down our review management platform choices to three different options. We ended up choosing Grade.us because the overall simplicity, functionality, flexibility and affordability outweighed the competitors. " - Kayli Smith

"Effective and achieves our corporate objective for online brand improvement. Improved brand maintenance and better control of our online brand. This also allows us an opportunity to engage with customers at critical milestones in our process to dete...rmine any complaints or issues. I appreciate the User interface and the amount of information that is on the dashboard. The aggregation of the reviews and cleaning up our online presence has been very helpful. " - Brian Von Bergen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Grade.Us Review Management

Focus area

Grade.Us Review Management is better than BirdEye for

Software Failure Risk

  • low

logo BirdEye

Focus area

BirdEye is better than Grade.Us Review Management for

Software Failure Risk

  • medium

About

Grade.us: Get More Online Reviews - Best Reputation and Review ...

BirdEye: Online Review Management | Customer Review Software

Age

2012

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

60

79

Total Goals
(we found evidences for)

12

17

Top Processes

Evidences indicate better relative satisfaction


rating and review management



reputation management


helpdesk management


engagement management

engaging and following up


social media management

scheduling post to social media

social media analytics

engaging on social media

managing social media account

monitoring social media



communication management

sending & publishing communications

tracking & monitoring communications


content management


customer feedback management

measuring customer satisfaction

measuring net promoter score


campaign management

campaign analytics


sales document management

contract management

proposal & quote management




generation of new leads


sales review & feedback


knowledge management


contact list management



training & onboarding


products & pricelist management



performance management


touchpoint management


workflow management


relationship management


conversion management




promotion management


loyalty management


lifetime value management


competitive intelligence




business development


social media marketing


motivation management


customer case management



conference call management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Establish thought leadership

  • Build brand awareness

  • Improve navigation

  • Grow market share

  • Increase customer life time value

  • See 9 more
  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Scale best practices

  • Establish thought leadership

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Grow market share

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve consistency

  • Launch new products

  • Increase customer life time value

  • Improve visibility

  • See 14 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • offline

  • text SMS

  • review sites

  • on premises

  • phone calls

  • promotions

  • Facebook

  • point of sale

  • chat

  • mobile

  • user generated content

  • Yelp

  • support groups

  • blogs

  • mobile app

  • video

  • mass media

  • Instagram

  • Twitter

  • LinkedIn

  • newsletter

  • Facebook page

  • radio

  • games

  • events

  • trade shows

  • television

  • G2crowd

  • Yellowpages

  • See 29 more
  • social media

  • e-mail

  • website

  • offline

  • text SMS

  • review sites

  • on premises

  • phone calls

  • promotions

  • Facebook

  • point of sale

  • chat

  • mobile

  • user generated content

  • Yelp

  • support groups

  • blogs

  • mobile app

  • video

  • mass media

  • Instagram

  • Twitter

  • LinkedIn

  • newsletter

  • Facebook page

  • radio

  • games

  • events

  • trade shows

  • television

  • G2crowd

  • Yellowpages

  • See 29 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting