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Compare Grade.Us Review Management vs BirdEye

Comparison Summary

For Grade.Us Review Management vs BirdEye comparison, Our AI algorithm looked at 8683 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Grade.Us Review Management and BirdEye to solve their respective business needs.

logo Grade.Us Review Management

Focus area

  • rating and review management
  • White Labeling

Grade.Us Review Management is better than BirdEye for

logo BirdEye

Focus area

  • rating and review management
  • Customer Feedback Management

BirdEye is better than Grade.Us Review Management for

About

Grade.us: Get More Online Reviews - Best Reputation and Review ...

BirdEye: Online Review Management | Customer Review Software

Age

2012

Financials

Private

Series B

Business Need

Total Processes
(we found evidences for)

58

83

Total Goals
(we found evidences for)

11

16

Top Processes

Evidences indicate better relative satisfaction


rating and review management



helpdesk management


reputation management


engagement management

engaging and following up


social media management

scheduling post to social media

social media analytics

engaging on social media

managing social media account

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications



content management

content publishing


customer feedback management

measuring customer satisfaction

measuring net promoter score



sales document management

contract management

proposal & quote management


generation of new leads


contact list management



campaign management

campaign analytics


knowledge management


sales review & feedback



training & onboarding


products & pricelist management



performance management


touchpoint management


relationship management


conversion management



channel management



account management


influencer marketing




workflow management


discount management


promotion management



segmentation and targeting


loyalty management

identify target customers


lifetime value management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Establish thought leadership

  • Build brand awareness

  • Improve navigation

  • Increase customer life time value

  • See 8 more
  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve brand engagement

  • Improve consistency

  • Grow market share

  • Improve visibility

  • Increase customer life time value

  • See 13 more

Top Channels

Channels Used

  • social media

  • website

  • e-mail

  • offline

  • text SMS

  • review sites

  • on premises

  • phone calls

  • promotions

  • Facebook

  • mobile

  • point of sale

  • chat

  • user generated content

  • Yelp

  • mobile app

  • support groups

  • blogs

  • video

  • mass media

  • newsletter

  • Twitter

  • Instagram

  • LinkedIn

  • games

  • Facebook page

  • radio

  • events

  • trade shows

  • television

  • G2crowd

  • omnichannel

  • See 29 more
  • social media

  • website

  • e-mail

  • offline

  • text SMS

  • review sites

  • on premises

  • phone calls

  • promotions

  • Facebook

  • mobile

  • point of sale

  • chat

  • user generated content

  • Yelp

  • mobile app

  • support groups

  • blogs

  • video

  • mass media

  • newsletter

  • Twitter

  • Instagram

  • LinkedIn

  • games

  • Facebook page

  • radio

  • events

  • trade shows

  • television

  • G2crowd

  • omnichannel

  • See 29 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting