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GoSurvey vs Thematic: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of GoSurvey vs. Thematic is based on a specific set of business needs and context. The comparison uses 2104 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing GoSurvey and Thematic

GoSurvey, Thematic, Startquestion survey, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

GoSurvey covers Collecting Feedback with Promotions, Social Media Management, Engaging Conversational Surveys, Market Research with Offline, etc.

Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo GoSurvey

Focus area

Software Failure Risk

  • medium

logo Thematic

Focus area

Thematic is better than GoSurvey for

Software Failure Risk

  • low

About

Offline Survey and Data collection App providing a smooth survey taking experience

Feedback Analysis Platform to Unlock the value of product

Financials

NA

SEED

Business Need

Total Processes
(we found evidences for)

22

37

Total Goals
(we found evidences for)

3

11

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics


engagement management

engaging and following up




trade show marketing



sales document management


rating and review management




competitive intelligence


loyalty management

customise loyalty program


lifetime value management


helpdesk management


sales review & feedback


workflow management


generation of new leads




lead qualification: technographic


lead qualification

lead qualification: technographic


knowledge management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more
  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting