Geckoboard vs. Hyland: Business Intelligence Solution Comparison 2025

Overview: Geckoboard and Hyland as Business Intelligence Category solutions.

Geckoboard excels in customer feedback and campaign management, aimed at enhancing customer relationships and increasing sales. It offers extensive integration capabilities and robust custom reports. Geckoboard predominantly caters to IT and consumer services sectors, supporting enterprises of varied sizes. Alfresco BPM shines in workflow and content management, supporting goals of improved visibility and digital presence. Its features focus on compliance and security, appealing largely to mid-market and enterprise levels within government and education sectors.

Geckoboard: Geckoboard creates real-time KPI dashboards that improve team performance. Key business data, metrics, and KPIs are made clear and easy to understand.

Hyland: Alfresco Platform is an open, modern, and secure system. Process and content are intelligently activated to accelerate business flow.

Geckoboard and Hyland: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Geckoboard facilitates customer feedback, helpdesk, and campaign management, aligning with needs for customer engagement and satisfaction. read more →

Alfresco BPM supports workflow, content, and contract management, addressing processes in sales and collaboration effectively. read more →

Business Goals

Geckoboard focuses on enhancing customer relationships and increasing sales, aligning with operational goals of customer retention and revenue growth. read more →

Alfresco BPM focuses on sales increase, visibility improvement, and best practice scaling, aligning with strategic objectives for growth and digital presence. read more →

Core Features

Geckoboard offers standout integration, data export, and custom reports features, meeting diverse analytics and reporting needs. read more →

Alfresco BPM features strong data import/export, security, and compliance tools, meeting needs for secure content management. read more →

Vendor Support

Geckoboard provides 24/7 support, including chat and phone support, reflecting users' need for constant assistance across global operations. read more →

Alfresco BPM offers 24/7 support alongside email and chat, meeting client needs for reliable and accessible communication. read more →

Segments and Industries

Geckoboard is used by enterprises, large and mid-market firms in IT and consumer services, highlighting its adaptability to various business scales. read more →

Alfresco BPM serves predominantly mid-market and government, education sectors, showcasing its fit for structured environments. read more →

Operational Alignment

Geckoboard integrates smoothly into enterprise workflows, supporting operational scales through its diverse feature set and support options. read more →

Alfresco BPM fits into organized workflows of mid-market to enterprise levels, emphasizing its design for structured management environments. read more →