cuspera logo CUSPERA

Feedback Hub vs Toluna Start: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Feedback Hub vs. Toluna Start is based on a specific set of business needs and context. The comparison uses 1458 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Feedback Hub and Toluna Start

Feedback Hub, Toluna Start, Canny, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Feedback Hub covers Collecting Feedback, Collaboration with User Generated Content, Helpdesk Management with User Generated Content, Campaign Management with Social Media, etc.

Toluna Start focuses on Engaging Conversational Surveys, Collecting Feedback with Social Media, Social Media Management, Market Research, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Feedback Hub

Focus area

Software Failure Risk

  • medium

logo Toluna Start

Focus area

Toluna Start is better than Feedback Hub for

Software Failure Risk

  • medium

About

Send feedback to Microsoft with the Feedback Hub app

End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research

Age

1975

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

47

Total Goals
(we found evidences for)

2

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management



helpdesk management


campaign management


communication management

sending & publishing communications


sales review & feedback


category management


training & onboarding


social media management



engagement management

engaging and following up


lead qualification



content management





segmentation and targeting


identify target customers


loyalty management

identify target customers



products & pricelist management



business development



competitive intelligence


sales incentive management


Top Goals

Goals Achieved

  • Improve efficiency

  • Scale best practices

  • Build brand awareness

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 5 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • offline

  • point of sale

  • video

  • promotions

  • mobile

  • user generated content

  • blogs

  • print media

  • magazine

  • mass media

  • television

  • mobile app

  • Facebook

  • Twitter

  • LinkedIn

  • Facebook page

  • See 16 more
  • website

  • social media

  • e-mail

  • offline

  • point of sale

  • video

  • promotions

  • mobile

  • user generated content

  • blogs

  • print media

  • magazine

  • mass media

  • television

  • mobile app

  • Facebook

  • Twitter

  • LinkedIn

  • Facebook page

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

high

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting