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Falcon.io (now Brandwatch Social Media Management) vs Qualtrics Connect: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Falcon.io (now Brandwatch Social Media Management) vs. Qualtrics Connect is based on a specific set of business needs and context. The comparison uses 6878 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Falcon.io (now Brandwatch Social Media Management) and Qualtrics Connect

Falcon.io (now Brandwatch Social Media Management), Qualtrics Connect, Sprinklr Core, Khoros Marketing, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Falcon.io (now Brandwatch Social Media Management) covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Qualtrics Connect focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Workflow Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Falcon.io (now Brandwatch Social Media Management)

Focus area

Falcon.io (now Brandwatch Social Media Management) is better than Qualtrics Connect for

Software Failure Risk

  • medium

logo Qualtrics Connect

Focus area

Qualtrics Connect is better than Falcon.io (now Brandwatch Social Media Management) for

Software Failure Risk

  • medium

About

The Platform for Every Kind of Social Media Marketer - Falcon

Digitally engage with the customers across channels to improve customer experience

Age

2005

2002

Financials

SERIES C

SERIES C

Business Need

Total Processes
(we found evidences for)

87

56

Total Goals
(we found evidences for)

14

8

Top Processes

Evidences indicate better relative satisfaction


social media management

engaging on social media

scheduling post to social media

social media analytics

monitoring social media

managing social media account


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content publishing

searching for content



social media marketing


campaign management

campaign monitoring

campaign analytics


helpdesk management


workflow management



touchpoint management


channel management



training & onboarding


sales document management

proposal & quote management

contract management




competitive intelligence



sales review & feedback


lead qualification


calendar management


conversion management


customer feedback management

measuring customer satisfaction



international marketing




loyalty management

customise loyalty program



performance management


rating and review management


segmentation and targeting



contact list management


knowledge management




sales call management



relationship marketing


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve brand engagement

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Grow market share

  • Improve visibility

  • Increase sales & revenue

  • Increase customer life time value

  • See 11 more
  • Enhance customer relationships

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Build brand awareness

  • Grow market share

  • Increase sales & revenue

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • social media

  • mobile

  • mobile app

  • chat

  • Twitter

  • Facebook

  • phone calls

  • website

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Instagram

  • Whatsapp

  • text SMS

  • video

  • games

  • See 14 more
  • social media

  • mobile

  • mobile app

  • chat

  • Twitter

  • Facebook

  • phone calls

  • website

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Instagram

  • Whatsapp

  • text SMS

  • video

  • games

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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Business Setting