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Eway CRM vs FreeAgent CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Eway CRM vs. FreeAgent CRM is based on a specific set of business needs and context. The comparison uses 1401 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Eway CRM and FreeAgent CRM

Eway CRM, FreeAgent CRM, monday sales CRM, Infoflo CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Eway CRM covers Workflow Management, Contact List Management, Training & Onboarding with Video, Helpdesk Management, etc.

FreeAgent CRM focuses on Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Eway CRM

Focus area

Software Failure Risk

  • low

logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

About

The Best CRM Software for Outlook

CRM and Work Management

Age

1995

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

49

35

Total Goals
(we found evidences for)

5

11

Top Processes

Evidences indicate better relative satisfaction


workflow management


contact list management

creating contact list


training & onboarding


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


campaign management

campaign monitoring

campaign analytics


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


relationship management


knowledge management





opportunity management


follower management



conversion management


lead qualification

lead qualification: demographic


products & pricelist management


lifetime value management


content management


generation of new leads




sales review & feedback


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 2 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more
  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting