Overview: Entrust Identity Verification (formerly Onfido) and New Relic as Digital Analytics Category solutions.

Onfido is tailored for enterprises focusing on customer acquisition and relationship enhancement, with standout features in AI and security. New Relic, meanwhile, caters to a broader audience, emphasizing efficiency and integration for tech-centric industries, well-suited for enterprises seeking robust analytics and reporting capabilities.

Entrust Identity Verification (formerly Onfido): Onfido provides AI-powered digital identity solutions for onboarding and customer verification. Hundreds of businesses use Onfido to establish trust online.

New Relic: New Relic allows engineers to monitor, debug, and improve their entire stack using an all-in-one observability platform. Sign-up is free and requires no credit card.

Entrust Identity Verification (formerly Onfido) and New Relic: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Onfido supports activities like training and onboarding, plus sales document management and communication tasks, fitting sales-driven operations. read more →

New Relic facilitates helpdesk and performance management, boosting collaboration and managing communications, ideal for tech and service teams. read more →

Business Goals

Onfido aids in acquiring customers, enhancing relationships, and launching new products, fulfilling goals for market expansion. read more →

New Relic focuses on improving efficiency and scaling best practices, aligning with goals like ROI enhancement and sales growth. read more →

Core Features

Onfido's AI-powered tools, custom reports, and data security features cater to enterprises with complex compliance and integration needs. read more →

New Relic excels with extensive analytics, integrations, and custom reporting, supporting diverse use cases across industries like IT and software. read more →

Vendor Support

Onfido provides 24/7 support with options for chat, email, and phone, appealing to users who prefer hands-on support during onboarding. read more →

New Relic offers robust 24/7 support, with phone, email, and chat options, ensuring technical teams have constant assistance. read more →

Segments and Industries

Onfido is predominantly used by large enterprises, particularly in real estate, fitting businesses needing training services. read more →

New Relic serves both large enterprises and smaller businesses, across industries like computer software, IT, and services. read more →

Operational Alignment

Onfido integrates into operational workflows, supporting enterprises in managing marketing campaigns and sales processes. read more →

New Relic suits enterprises requiring detailed performance monitoring, catering to technical environments needing collaboration. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Entrust Identity Verification (formerly Onfido) in Action: Unique Use Cases

How efficiently Does Entrust Identity Verification (formerly Onfido) manage your Training & Onboarding?

What Are the key features of Entrust Identity Verification (formerly Onfido) for Digital Marketing?


New Relic in Action: Unique Use Cases

How can New Relic enhance your Helpdesk Management process?

What Are the key features of New Relic for Communication Management?

How does New Relic facilitate Collaboration?

Why is New Relic the best choice for Performance Management?

How efficiently Does New Relic manage your Engagement Management?

News

Latest Entrust Identity Verification (formerly Onfido) News

Onfido files first financials following Entrust acquisition

Onfido has filed its first financials following its acquisition by Entrust, indicating a significant development in the company's financial reporting and corporate structure.

05/02/2025 - source

Latest New Relic News

Golden signals for New Relic

New Relic has introduced a "Golden Signals" dashboard for enhanced observability, allowing users to monitor application health across APM, Infrastructure, Synthetics, Browser, and Mobile. This quickstart includes interactive visualizations and template variables for dynamic filtering, providing a comprehensive view of application performance and facilitating faster problem resolution.

16/11/2025 - source

Business Setting

Entrust Identity Verification (formerly Onfido)

New Relic