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Compare EKM vs X-Cart

Comparison Summary

For EKM vs X-Cart comparison, Our AI algorithm looked at 1153 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using EKM and X-Cart to solve their respective business needs.

Pros and cons of EKM and X-Cart

EKM is more suited to businesses that require Loyalty Management with User Generated Content and Communication Management with Social Media where as X-Cart is focused towards Engagement Management with Review Sites and Helpdesk Management .

logo EKM

Focus area

Software Failure Risk

  • low

logo X-Cart

Focus area

X-Cart is better than EKM for

Software Failure Risk

  • medium

About

ekm.com - The Leading UK Ecommerce Wesbite Platform

Ecommerce Solutions & Software For Custom Ecommerce Websites - x-cart.com

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

36

Total Goals
(we found evidences for)

9

9

Top Processes

Evidences indicate better relative satisfaction


loyalty management

customise loyalty program


communication management

sending & publishing communications


social media management

scheduling post to social media

engaging on social media


sales document management

contract management


helpdesk management


products & pricelist management


engagement management

engaging and following up




campaign management


content management


training & onboarding


knowledge management


promotion management




customer feedback management


business development



rating and review management




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Scale best practices

  • Launch new products

  • Improve efficiency

  • Grow market share

  • See 6 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Improve efficiency

  • Scale best practices

  • See 6 more

Top Channels

Channels Used

  • social media

  • review sites

  • eBay

  • Facebook

  • text SMS

  • website

  • offline

  • point of sale

  • mobile

  • mobile app

  • events

  • trade shows

  • promotions

  • chat

  • See 11 more
  • social media

  • review sites

  • eBay

  • Facebook

  • text SMS

  • website

  • offline

  • point of sale

  • mobile

  • mobile app

  • events

  • trade shows

  • promotions

  • chat

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting