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Compare CustomerSure vs Clicktools

Failure Risk Guidance Security Report ?

Failure Risk for CustomerSure medium Failure Risk for Clicktools low
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Comparison Summary

For CustomerSure vs Clicktools comparison, Our AI algorithm looked at 1720 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CustomerSure and Clicktools to solve their respective business needs.

Pros and cons of CustomerSure and Clicktools

CustomerSure is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys with E-Mail where as Clicktools is focused towards Collecting Feedback and Engaging Conversational Surveys with Website .

logo CustomerSure

Focus area

Software Failure Risk

  • medium

logo Clicktools

Focus area

Software Failure Risk

  • low

About

Customer Feedback Software to gather insights to drive real change

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Age

2010

1972

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

26

32

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (205)

Read Reviews (128)

measuring net promoter score

Read Reviews (63)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (57)

Read Reviews (56)

engagement management

Read Reviews (12)

Read Reviews (37)

engaging and following up

Read Reviews (8)

Read Reviews (32)

playbook creation

Read Reviews (9)

Read Reviews (0)

contact list management

Read Reviews (5)

Read Reviews (2)

helpdesk management

Read Reviews (4)

Read Reviews (0)

training & onboarding

Read Reviews (3)

Read Reviews (2)

sales review & feedback

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (2)

competitive intelligence

Read Reviews (1)

Read Reviews (2)

workflow management

Read Reviews (1)

Read Reviews (2)

communication management

Read Reviews (1)

Read Reviews (2)

sending & publishing communications

Read Reviews (1)

Read Reviews (2)

social media analytics

Read Reviews (0)

Read Reviews (6)

social media management

Read Reviews (0)

Read Reviews (6)

social media analytics

Read Reviews (0)

Read Reviews (6)

create learning path

Read Reviews (0)

Read Reviews (2)

courses & assessment

Read Reviews (0)

Read Reviews (2)

create learning path

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • Improve stakeholder relations

  • Build brand awareness

  • See 4 more

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more

Top Channels

Channels Used

  • support groups

  • promotions

  • website

  • phone calls

  • offline

  • e-mail

  • events

  • trade shows

  • text SMS

  • social media

  • mobile

  • See 8 more

  • support groups

  • promotions

  • website

  • phone calls

  • offline

  • e-mail

  • events

  • trade shows

  • text SMS

  • social media

  • mobile

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting