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Compare CustomerSure vs Canny

Failure Risk Guidance Security Report ?

Failure Risk for CustomerSure medium Failure Risk for Canny medium
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Comparison Summary

For CustomerSure vs Canny comparison, Our AI algorithm looked at 1385 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CustomerSure and Canny to solve their respective business needs.

Pros and cons of CustomerSure and Canny

CustomerSure is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys with E-Mail where as Canny is focused towards Collecting Feedback and Engaging Conversational Surveys .

Both CustomerSure and Canny are Customer Feedback Management software, peers recommend CustomerSure for Measuring CSAT and measuring net promoter score where as Canny is more known for products & pricelist management .

logo CustomerSure

Focus area

CustomerSure is better than Canny for

Software Failure Risk

  • medium

logo Canny

Focus area

Canny is better than CustomerSure for

Software Failure Risk

  • medium

About

Customer Feedback Software to gather insights to drive real change

Canny: Customer Feedback Management Tool

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

26

37

Total Goals
(we found evidences for)

7

9

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (205)

Read Reviews (88)

measuring net promoter score

Read Reviews (63)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (57)

Read Reviews (2)

engagement management

Read Reviews (12)

Read Reviews (46)

engaging and following up

Read Reviews (8)

Read Reviews (32)

playbook creation

Read Reviews (9)

Read Reviews (0)

contact list management

Read Reviews (5)

Read Reviews (0)

helpdesk management

Read Reviews (4)

Read Reviews (2)

training & onboarding

Read Reviews (3)

Read Reviews (9)

sales review & feedback

Read Reviews (2)

Read Reviews (13)

knowledge management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (1)

workflow management

Read Reviews (1)

Read Reviews (3)

communication management

Read Reviews (1)

Read Reviews (7)

sending & publishing communications

Read Reviews (1)

Read Reviews (6)

sales document management

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

products & pricelist management

Read Reviews (0)

Read Reviews (30)

community building

Read Reviews (0)

Read Reviews (8)

lifetime value management

Read Reviews (0)

Read Reviews (3)

content management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • Improve stakeholder relations

  • Build brand awareness

  • See 4 more

  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more

  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting