Compare CRMdesk vs Giva

Failure Risk Guidance Security Report ?

Failure Risk for CRMdesk medium Failure Risk for Giva low

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Comparison Summary

For CRMdesk vs Giva comparison, Our AI algorithm looked at 1368 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CRMdesk and Giva to solve their respective business needs.

Pros and cons of CRMdesk and Giva

CRMdesk is more suited to businesses that require Helpdesk Management with Social Media and Knowledge Management with User Generated Content where as Giva is focused towards Helpdesk Management with Mobile and Customer Feedback Management with Mobile .

CRMdesk

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Giva

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

About

CRMdesk: Online Customer Support - Web Based Help Desk ...

Cloud Customer Service Software | Giva

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (64)

Read Reviews (76)

knowledge management

Read Reviews (15)

Read Reviews (10)

customer feedback management

Read Reviews (13)

Read Reviews (65)

measuring customer satisfaction

Read Reviews (7)

Read Reviews (58)

engagement management

Read Reviews (11)

Read Reviews (3)

engaging and following up

Read Reviews (6)

Read Reviews (2)

contact list management

contacts history

tracking contacts

workflow management

Read Reviews (8)

Read Reviews (12)

sales document management

Read Reviews (7)

proposal & quote management

contract management

communication management

Read Reviews (5)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (3)

Read Reviews (0)

sending & publishing communications

lead management

order management

relationship management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (0)

Read Reviews (6)

competitive intelligence

Read Reviews (0)

Read Reviews (3)

rating and review management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Acquire customers
Increase sales & revenue

Improve ROI
Acquire customers
Increase sales & revenue
Enhance customer relationships
Scale best practices
See 2 more

Top Channels

Channels Used

mobile
mobile app
phone calls
e-mail
offline
point of sale
See 3 more

mobile
mobile app
phone calls
e-mail
offline
point of sale
See 3 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

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Data Export

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Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Compare CRMdesk vs Giva

Failure Risk Guidance Security Report ?

Comparison Summary

For CRMdesk vs Giva comparison, Our AI algorithm looked at 1368 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CRMdesk and Giva to solve their respective business needs.

Pros and cons of CRMdesk and Giva

CRMdesk is more suited to businesses that require Helpdesk Management with Social Media and Knowledge Management with User Generated Content where as Giva is focused towards Helpdesk Management with Mobile and Customer Feedback Management with Mobile .

CRMdesk

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Giva

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for CRMdesk

Get a personalised risk report for Giva

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.