Comparison Summary
This comparison report of ConnectWise Automate vs. RaveCapture (formerly TrustSpot) is based on a specific set of business needs and context. The comparison uses 2509 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ConnectWise Automate and RaveCapture (formerly TrustSpot)
ConnectWise Automate, and RaveCapture (formerly TrustSpot) belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ConnectWise Automate covers Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.
RaveCapture (formerly TrustSpot) focuses on Rating And Review Management with Social Media, Customer Feedback Management with Promotions, Social Media Management with Social Media, Engagement Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
ConnectWise Automate
Focus area
ConnectWise Automate is better than RaveCapture (formerly TrustSpot) for
Software Failure Risk
RaveCapture (formerly TrustSpot)
Focus area
RaveCapture (formerly TrustSpot) is better than ConnectWise Automate for
Software Failure Risk
About
Remote Monitoring and Management Software | ConnectWise Automate
Turn Ordinary Customers into Raving Fans
Age
1982
Financials
M&A
Business Need
Total Processes
(we found evidences for)
50
31
Total Goals
(we found evidences for)
9
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Improve ROI
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Enhance customer relationships
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Increase sales & revenue
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Improve visibility
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Improve stakeholder relations
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Shorten ramp up time
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Establish thought leadership
- See 6 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve brand engagement
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Increase customer life time value
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Improve ROI
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Improve consistency
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Scale best practices
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Grow market share
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Establish thought leadership
- See 7 more
Top Channels
Channels Used
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social media
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website
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promotions
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e-mail
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video
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review sites
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coupons
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Twitter
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text SMS
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LinkedIn
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Facebook
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Instagram
- See 9 more
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social media
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website
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promotions
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e-mail
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video
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review sites
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coupons
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Twitter
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text SMS
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LinkedIn
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Facebook
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Instagram
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
