Local Measure Overview

Local Measure is a customer experience platform to drive loyalty and personalize experiences at scale and also connect with customers to collect real-time insights. It helps to improve ROI and efficiency.

Local Measure allows businesses to receive real-time customer intelligence whenever customers are on-premise, helping them to identify, understand and retain customers.

Local Measure features include customer feedback and analytics, capture rich customer data and insights to improve customer experience, a real-time feedback tool to recover service and improve satisfaction, guest Wi-Fi, and analytics to understand on-premise customer behavior and so on.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Local Measure solved their Content Marketing needs. Cuspera uses 364 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Marketing needs.

Business Priorities

Acquire Customers and Establish Thought Leadership are the most popular business priorities peers achieved using Local Measure.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Internal Communications
  • Grow Market Share
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Customer Feedback Management , Social Media Management , as the business use cases that they have been most satisfied while using Local Measure.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Review Sites and Amazon

4.87/5

Read Reviews (41)

"...Engage for Amazon Connect Wins Best New Technology Solution at ICMI Global Contact Center Awards. ..." Local Measure: Customer Communications Management Platform
engaging and following up

4.85/5

Read Reviews (35)

Customer Feedback Management

4.70/5

Read Reviews (19)

"...One of their solutions, Pulse is a real-time feedback tool to help improve satisfaction while customers are still on site...." Understanding Your Customer s Journey
measuring net promoter score

4.41/5

Read Reviews (7)

measuring customer satisfaction

3.78/5

Read Reviews (2)

Social Media Management with Social Media

3.95/5

Read Reviews (12)

"...Multi-business overview, one space to share, reply and like social posts over different accounts...." Peer review by Melissa W, Marketing & Communications Executive, Hospitality
social media analytics

4.16/5

Read Reviews (2)

engaging on social media

3.03/5

Read Reviews (2)

scheduling post to social media

3.03/5

Read Reviews (2)

PEER EXPERIENCES
Engagement Management with Review Sites and Amazon

4.87/5

Read Reviews (41)

"...Engage for Amazon Connect Wins Best New Technology Solution at ICMI Global Contact Center Awards. ..." Local Measure: Customer Communications Management Platform
engaging and following up

4.87/5

Read Reviews (35)

Customer Feedback Management

4.70/5

Read Reviews (19)

"...One of their solutions, Pulse is a real-time feedback tool to help improve satisfaction while customers are still on site...." Understanding Your Customer s Journey
measuring net promoter score

4.70/5

Read Reviews (7)

measuring customer satisfaction

4.70/5

Read Reviews (2)

Social Media Management with Social Media

3.95/5

Read Reviews (12)

"...Multi-business overview, one space to share, reply and like social posts over different accounts...." Peer review by Melissa W, Marketing & Communications Executive, Hospitality
social media analytics

3.95/5

Read Reviews (2)

engaging on social media

3.95/5

Read Reviews (2)

scheduling post to social media

3.95/5

Read Reviews (2)

23+ more Business Use Cases

Our AI advisor, Wyz, harnessed 364 insights from peers and experts to help you assess how these Local Measure use cases fit your Content Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Garry Wordsworth

Head of Infrastructure & Information

Sydney Opera House

On a day-to-day basis Local Measure gives us a huge amount of insight into who's visiting the Opera House site, what they're doing and what they're talking about. We use the Local Measure platform everyday. Testimonial By Garry Wordsworth

Abby Geha

Marketing?Director

Virgin Hotel Chicago

Local Measure allows us to truly see those influencers and those key individuals that are at the hotel - and how we can elevate their experience. Testimonial By Abby Geha

Dirk Beljaarts

General Manager

Novotel Amsterdam City

The greatest added value is to be able to respond to the wishes and needs of our guests during their stay. Testimonial By Dirk Beljaarts
CUSTOMERS TESTIMONIALS

Garry Wordsworth

Head of Infrastructure & Information

Sydney Opera House

On a day-to-day basis Local Measure gives us a huge amount of insight into who's visiting the Opera House site, what they're doing and what they're talking about. We use the Local Measure platform everyday. Testimonial By Garry Wordsworth

Abby Geha

Marketing?Director

Virgin Hotel Chicago

Local Measure allows us to truly see those influencers and those key individuals that are at the hotel - and how we can elevate their experience. Testimonial By Abby Geha

Dirk Beljaarts

General Manager

Novotel Amsterdam City

The greatest added value is to be able to respond to the wishes and needs of our guests during their stay. Testimonial By Dirk Beljaarts

Case Studies

COMPANY CASE STUDIES
Case Study Pullman Sochi Centre

Pullman Sochi Centre Creates Personalized Experiences From Customer Feedback

Read More
Case Study Novotel Bangkok Sukhumvit 20

Novotel Bangkok Sukhumvit 20 – a 15% increase in NPS

Read More
Case Study Groupe Germain Hotels

Learn how Groupe Germain Hotels ues Local Measure

Read More

Popular Business Setting

for Local Measure

Top Industries

  • Hospitality
  • Restaurants
  • Information Technology and Services

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Peers used Local Measure to Acquire customers and Establish thought leadership

Peer and Expert Opinion on Features

for Local Measure

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.13/5

Read Reviews (16)
Recording

4.06/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.13/5

Read Reviews (16)
Recording

4.06/5

Read Reviews (6)

IT and Other Capabilities

for Local Measure

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.73/5

Read Reviews (18)
Data Export

2.52/5

Read Reviews (20)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.73/5

Read Reviews (18)
Data Export

2.52/5

Read Reviews (20)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.18/5

Read Reviews (32)
Email Support

3.49/5

Read Reviews (4)
Chat Support

3.08/5

Read Reviews (2)
Phone Support

3.08/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.18/5

Read Reviews (32)
Email Support

3.49/5

Read Reviews (4)
Chat Support

3.08/5

Read Reviews (2)
Phone Support

3.08/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.44/5

Read Reviews (27)
Custom Reports

4.12/5

Read Reviews (45)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.44/5

Read Reviews (27)
Custom Reports

4.12/5

Read Reviews (45)

Software Failure Risk Guidance

?

for Local Measure

Overall Risk Meter

Low Medium High

Top Failure Risks for Local Measure

Vendor Profile Details

Company Name

Local Measure

HQ Location

Surry Hills, NSW

Employees

11-50

Social

Financials

Private