Local Measure Overview
Local Measure's contact center software enhances customer experience by integrating AI with human-centric service. This platform focuses on elevating customer service and satisfaction through advanced features tailored for modern contact centers. It supports businesses in transforming customer interactions, ensuring each engagement is meaningful and efficient. The software is designed to adapt to evolving customer communication needs, making it a valuable tool for businesses aiming to improve their customer service operations. Local Measure's approach to customer experience is reflected in its commitment to building a future-oriented service environment, offering a unique blend of technology and personal touch.
Use Cases
Customers recommend Engagement Management, Customer Feedback Management, Social Media Management, as the business use cases that they have been most satisfied with while using Local Measure.
Business Priorities
Acquire Customers and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Local Measure.
Local Measure Use-Cases and Business Priorities: Customer Satisfaction Data
Local Measure works with different mediums / channels such as Review Sites. Amazon. and Social Media.
Local Measure's features include Personalization, and Recording. and Local Measure support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Local Measure analytics capabilities include Analytics, and Custom Reports.
Reviews
"Local Measure allows us to truly see those influencers and those key individuals that are at the hotel - and how we can elevate their experience." - Abby Geha
Local Measure, SmileBack, Experience.com, RaveCapture (formerly TrustSpot), etc., all belong to a category of solutions that help Content Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Local Measure's advanced contact center software supercharges customer experience. Customer service is elevated, boosting satisfaction.
Popular Business Setting
for Local Measure
Top Industries
- Hospitality
- Restaurants
- Information Technology and Services
Popular in
- Mid Market
- Large Enterprise
- Small Business
Local Measure is popular in Hospitality, Restaurants, and Information Technology And Services and is widely used by Mid Market, Large Enterprise, and Small Business.
Local Measure Customer wins, Customer success stories, Case studies
What solutions does Local Measure provide for Engagement Management?
What Are the key features of Local Measure for Customer Feedback Management?
What Are the key features of Local Measure for Rating And Review Management?
What solutions does Local Measure provide for Competitive Intelligence?
11 buyers and buying teams have used Cuspera to assess how well Local Measure solved their Content Marketing needs. Cuspera uses 339 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Local Measure allows us to truly see those influencers and those key individuals that are at the hotel - and how we can elevate their experience. Testimonial By Abby Geha |
|
We have certainly seen an increase in guest satisfaction through both our post-stay surveys and via online reviews. Our review rating via Revinate shows an increase from 4.37 to 4.44 year on year, and an increase of positive reviews from 83% to 86%. Testimonial By Shane Coates |
|
Our experience with Local Measure is very good, we have experienced good results and an increase in RPS compared to last year, and I think Pulse helped a lot. Testimonial By Nicolas Torio |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Abby Geha Marketing Director Virgin Hotel Chicago |
Local Measure allows us to truly see those influencers and those key individuals that are at the hotel - and how we can elevate their experience. Testimonial By Abby Geha |
|
Shane Coates General Manager Hard Rock Hotel Bali |
We have certainly seen an increase in guest satisfaction through both our post-stay surveys and via online reviews. Our review rating via Revinate shows an increase from 4.37 to 4.44 year on year, and an increase of positive reviews from 83% to 86%. Testimonial By Shane Coates |
|
Nicolas Torio General Manager Pullman Sochi Centre Hotel |
Our experience with Local Measure is very good, we have experienced good results and an increase in RPS compared to last year, and I think Pulse helped a lot. Testimonial By Nicolas Torio |
Westminster & 8x8
Peers used Local Measure for engagement management and customer feedback management
Local Measure Competitors
Local Measure Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (27) |
| Custom Reports | Read Reviews (43) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (27) |
| Custom Reports | Read Reviews (43) |
Software Failure Risk Guidance
?for Local Measure
Overall Risk Meter
Top Failure Risks for Local Measure
Local Measure Profile
Company Name
Local Measure
Company Website
https://www.localmeasure.com/HQ Location
Surry Hills, NSW
Employees
11-50
Social
Financials
PRIVATE
What benefits does Local Measure offer for Social Media Management?