Local Measure Overview
This is a summary of the comprehensive capabilities and benefits of Local Measure based on over 339 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Local Measure, TrustSpot, Experience.com, SmileBack, etc., all belong to a category of solutions that help Content Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Local Measure is right for your needs? Our Cuspera AI engine can evaluate how Local Measure fits your specific business needs, industry, and context. Get your personalized assessment report today.
Local Measure supports business activities such as:
- Engagement Management
- Customer Feedback Management
- Social Media Management
- Rating And Review Management
- Competitive Intelligence
Local Measure can help you with many business goals, such as Acquire Customers, Establish Thought Leadership, Improve Digital And Social Presence, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Review Sites Amazon and Social Media for these needs. As a solution, Local Measure's capabilities include Personalization, and Recording.
Local Measure Hospitality Vertical is its biggest customer base.
Reviews
"On a day-to-day basis Local Measure gives us a huge amount of insight into who's visiting the Opera House site, what they're doing and what they're talking about. We use the Local Measure platform everyday. " - Garry Wordsworth
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Local Measure solved their Content Marketing needs. Cuspera uses 339 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Marketing needs.
Business Priorities
Acquire Customers and Establish Thought Leadership are the most popular business priorities peers achieved using Local Measure.
Use Cases
Peers recommend Engagement Management , Customer Feedback Management , Social Media Management , as the business use cases that they have been most satisfied while using Local Measure.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Review Sites and Amazon |
4.85/5 ★ |
"...For Fairmont s Royal Service Agents, effective and engaging communication with guests is an essential part of the job...." Case Study Fairmont Beijing |
| engaging and following up |
4.81/5 ★ |
"...The hotel wanted the opportunity to engage with these people and gain customer insights...." Case Study Novotel Amsterdam City |
| Customer Feedback Management |
4.70/5 ★ |
"...One of their solutions, Pulse is a real-time feedback tool to help improve satisfaction while customers are still on site...." Understanding Your Customer s Journey |
| measuring net promoter score |
4.41/5 ★ |
"...External studies have shown a very strong positive correlation between NPS and TripAdvisor ratings, further extending the impact of their real-time feedback program...." Case Study Novotel Bangkok Sukhumvit 20 |
| measuring customer satisfaction |
3.78/5 ★ |
"...Improvement in YTD customer satisfaction score...." Case Study Fairmont Beijing |
| Social Media Management with Social Media |
3.95/5 ★ |
"...A big benefit is that you have one dashboard for all social media...." Peer review by Administrator |
| social media analytics |
4.16/5 ★ |
"...A big benefit is that you have one dashboard for all social media...." Peer review by Administrator |
| engaging on social media |
3.03/5 ★ |
"...Multi-business overview, one space to share, reply and like social posts over different accounts...." Peer review by Melissa W, Marketing & Communications Executive, Hospitality |
| scheduling post to social media |
3.03/5 ★ |
"...Multi-business overview, one space to share, reply and like social posts over different accounts...." Peer review by Melissa W, Marketing & Communications Executive, Hospitality |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Review Sites and Amazon |
4.85/5 ★ |
"...For Fairmont s Royal Service Agents, effective and engaging communication with guests is an essential part of the job...." Case Study Fairmont Beijing |
|
| engaging and following up |
4.85/5 ★ |
| Customer Feedback Management |
4.70/5 ★ |
"...One of their solutions, Pulse is a real-time feedback tool to help improve satisfaction while customers are still on site...." Understanding Your Customer s Journey |
|
| measuring net promoter score |
4.70/5 ★ |
| measuring customer satisfaction |
4.70/5 ★ |
| Social Media Management with Social Media |
3.95/5 ★ |
"...A big benefit is that you have one dashboard for all social media...." Peer review by Administrator |
|
| social media analytics |
3.95/5 ★ |
| engaging on social media |
3.95/5 ★ |
| scheduling post to social media |
3.95/5 ★ |
23+ more Business Use Cases
Our AI advisor, Wyz, harnessed 339 insights from peers and experts to help you assess how these Local Measure use cases fit your Content Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
On a day-to-day basis Local Measure gives us a huge amount of insight into who's visiting the Opera House site, what they're doing and what they're talking about. We use the Local Measure platform everyday. Testimonial By Garry Wordsworth |
|
We have certainly seen an increase in guest satisfaction through both our post-stay surveys and via online reviews. Our review rating via Revinate shows an increase from 4.37 to 4.44 year on year, and an increase of positive reviews from 83% to 86%. Testimonial By Shane Coates |
|
The greatest added value is to be able to respond to the wishes and needs of our guests during their stay. Testimonial By Dirk Beljaarts |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Garry Wordsworth Head of Infrastructure & Information Sydney Opera House |
On a day-to-day basis Local Measure gives us a huge amount of insight into who's visiting the Opera House site, what they're doing and what they're talking about. We use the Local Measure platform everyday. Testimonial By Garry Wordsworth |
|
Shane Coates General Manager Hard Rock Hotel Bali |
We have certainly seen an increase in guest satisfaction through both our post-stay surveys and via online reviews. Our review rating via Revinate shows an increase from 4.37 to 4.44 year on year, and an increase of positive reviews from 83% to 86%. Testimonial By Shane Coates |
|
Dirk Beljaarts General Manager Novotel Amsterdam City |
The greatest added value is to be able to respond to the wishes and needs of our guests during their stay. Testimonial By Dirk Beljaarts |
Popular Business Setting
for Local Measure
Top Industries
- Hospitality
- Restaurants
- Information Technology and Services
Popular in
- Mid Market
- Large Enterprise
- Small Business
Peers used Local Measure to Acquire customers and Establish thought leadership
Local Measure Alternatives
Peer and Expert Opinion on Features
for Local Measure
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (16) |
| Recording | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (16) |
| Recording | Read Reviews (6) |
IT and Other Capabilities
for Local Measure
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (18) |
| Data Export | Read Reviews (20) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (18) |
| Data Export | Read Reviews (20) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (32) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (32) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (27) |
| Custom Reports | Read Reviews (43) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (27) |
| Custom Reports | Read Reviews (43) |
Software Failure Risk Guidance
?for Local Measure
Overall Risk Meter
Top Failure Risks for Local Measure
Vendor Profile Details
Company Name
Local Measure
Company Website
https://www.localmeasure.com/HQ Location
Surry Hills, NSW
Employees
11-50
Social
Financials
PRIVATE
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