Overview: ConnectAndSell and Riva as Sales Engagement Category solutions.
ConnectAndSell is a robust choice for enterprises focusing on telemarketing and sales call management, with extensive phone support and custom reporting tools. It's tailored for industries like IT and software. Riva, on the other hand, excels in engagement and helpdesk management, offering strong integration and privacy features, appealing to banking and financial services. While ConnectAndSell drives sales and revenue, Riva emphasizes acquiring customers and enhancing relationships.
ConnectAndSell: ConnectAndSell is a cloud sales acceleration platform that increases live prospect conversations by 8-10x. It integrates with CRMs like Salesforce and Microsoft Dynamics to keep records up to date.
Riva: Riva unifies, governs, and distributes customer information, creating a trusted view of relationships. It integrates the revenue and communication stacks seamlessly for organizations.
ConnectAndSell and Riva: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
ConnectAndSell emphasizes engagement management and telemarketing, making it favored in sales-oriented environments. read more →
Riva supports engagement management and helpdesk functions, crafted for collaborative business development. read more →
Business Goals
ConnectAndSell aids in increasing sales revenue and streamlining conversion management. read more →
Riva is focused on acquiring customers and strengthening customer relationships, underscoring its utility in retention strategies. read more →
Core Features
ConnectAndSell shines in custom report generation and data integration, meeting diverse data needs. read more →
Riva stands out with integrations and a focus on security, making it ideal for data-sensitive sectors. read more →
Vendor Support
ConnectAndSell offers round-the-clock phone support, ensuring accessibility for global operations. read more →
Riva offers 24/7 support, including chat and email, suiting varied customer support preferences. read more →
Segments and Industries
ConnectAndSell is widely used in enterprise sectors, particularly in IT and software. read more →
Riva is popular in banking and financial services, highlighting its fit for these regulated industries. read more →
Operational Alignment
ConnectAndSell integrates seamlessly into high-volume sales workflows, ideal for large-scale operations. read more →
Riva integrates into collaboration-focused settings, catering to businesses emphasizing efficiency and customer interaction. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
