Overview: Configio and Universe as Event Management Category solutions.

Configio and Universe both offer robust event management tools but cater to slightly different needs and preferences. Configio emphasizes versatility in communication and workflow management, making it a natural fit for education and healthcare sectors. In contrast, Universe prioritizes engagement and social media dynamics, resonating well with event services and marketing industries. Configio leans towards comprehensive support channels, while Universe shines in large-scale enterprise deployment. These nuances help businesses identify which product suits their operational and strategic needs best.

Configio: Configio offers a highly customizable event management system. It integrates with over 40 different CRMs and AMS.

Universe: Universe provides tools and support for successful event creation. Tickets can be sold, events created, and experiences discovered on their platform.

Configio and Universe: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Configio is strong in event management, communication, and campaign management, addressing diverse operational needs. It helps users by facilitating workflow and content management. read more →

Universe excels in event management, with a notable emphasis on communication and engagement. Its strengths include social media and promotion management. read more →

Business Goals

Configio supports enhancing customer relationships and acquiring customers. It also helps users increase sales and revenue. read more →

Universe aids in improving brand engagement and ROI. It also supports increasing sales, enhancing customer relationships, and growing market share. read more →

Core Features

For Configio, standout features include custom reports, integration, data import/export, and analytics. Training and onboarding are also key highlights. read more →

Universe showcases custom reports and comprehensive analytics, alongside integration and data management. It includes security and privacy features. read more →

Vendor Support

Configio provides extensive support through chat, 24/7 service, email, and phone. Training and onboarding are also prioritized. read more →

Universe offers round-the-clock support with limited direct channels, favoring large enterprises. It has minimal phone and email support options. read more →

Segments and Industries

Configio is popular with large enterprises and education and healthcare industries. It supports a diverse range of organizational sizes. read more →

Universe predominantly caters to large enterprises and excels within event services and marketing sectors, favoring large-scale operations. read more →

Operational Alignment

Configio fits well in educational and healthcare workflows, suitable for both large and small enterprises. It flexibly adapts to varying operational needs. read more →

Universe integrates seamlessly into event and marketing operations, designed for large enterprises. It focuses on extensive engagement strategies. read more →