Configio vs. RingCentral Events (Formerly Hopin): Comparing Best Event Management Solutions 2026

Overview: Configio and RingCentral Events (Formerly Hopin) as Event Management Category solutions.

Configio and Hopin are two versatile event management solutions catering to different customer needs. Configio focuses on comprehensive event management and communication features appealing to education and healthcare sectors. In contrast, Hopin excels in engagement management, analytics, and large-scale enterprise settings, making it ideal for businesses prioritizing trade show marketing and collaboration. Both offer robust vendor support, yet differ in their core capabilities and target markets.

Configio: Configio offers a highly customizable event management system. It integrates with over 40 different CRMs and AMS.

RingCentral Events (Formerly Hopin): Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.

Configio RingCentral Events (Formerly Hopin)
Key Capabilities Supported Configio excels at event management and communication management, crucial for maintaining engaging events and efficient communications within educational and healthcare settings. → Hopin specializes in engagement management, making it a top choice for businesses focusing on trade shows and engaging follow-ups in large-scale enterprise environments. →
Business Goals Configio helps organizations enhance and maintain customer relationships, which is vital for retaining clients in the non-profit sector. → Hopin supports scaling best practices and increasing sales, which aligns well with enterprises planning to expand their market presence and improve ROI. →
Core Features Configio's standout features include robust data handling with export and import functions, as well as custom reporting, appealing to those needing detailed analytics in educational settings. → Hopin offers extensive integration options and custom reporting capabilities, essential for comprehensive data analysis in event services. →
Vendor Support Configio provides comprehensive 24/7 support, including chat and phone, catering well to industries like healthcare that may require immediate assistance. → Hopin offers constant 24/7 support, especially benefiting large enterprises where uninterrupted service is critical, accompanied by efficient chat support. →
Segments and Industries Configio predominantly serves education and healthcare industries, making it suitable for large enterprises and mid-market firms in these sectors. → Hopin is widely used in event services and education, fitting large enterprises and smaller firms using intensive engagement tools. →
Operational Alignment Configio integrates smoothly into workflows for small to large enterprises, especially in healthcare and education, focusing on tailored communication strategies. → Hopin aligns well with enterprise operations, designed for complex event management and strong collaboration, ideal for diverse industries like event planning. →
lightning

Applying your context and needs changes the comparison

Configio and RingCentral Events (Formerly Hopin): Best activities based on customer satisfaction

Configio in Action: Unique Activities

How efficiently Does Configio manage your Event Management?
Configio Event Manager is a comprehensive SaaS platform that manages event registration, marketing, and customer relationships. nIt provides tools for learning management, staff management, and online sales.nThe software offers reporting features and customizable event rosters, enabling efficient event management.
"...Meet Configio: one robust platform with everything you need to effectively manage your events...." Peer review from Configio
How does Configio facilitate Training & Onboarding?
Configio offers a scalable event registration platform with contact and member management features and a learning management system. nIt allows for customization and delivers impactful updates regularly.nThis platform facilitates online course delivery and training module sales, enhancing internal education and certification processes.
"...We love the customization options available and their development team regularly releases impactful updates to the system...." Peer review by LeeAnn O., Marketing Manager
What Are the key features of Configio for Campaign Management?
Configio Campaign Management streamlines campaign creation and management. It integrates various functions, including email marketing, social media promotion, and registration management. Configio provides a comprehensive platform for automated marketing campaigns, analytics, and learning resources.
"...The tool also helps with product and event promotion on social media as well as supports targeted marketing campaigns...." Peer review
What Are the key features of Configio for Relationship Management?
Configio's capabilities encompass customer relationship management, encompassing sales tracking, customer support, and event coordination. nIt offers features for managing online courses and learners, as well as staff and event coordination. nConfigio also supports online merchandise sales, email marketing, and sales analytics.
"...Our use of Event Manager started with Customer Support Ticket management, Customer Relationship Manager and E-Commerce Sales at our dealership but quickly grew into Learning Management and Member Management...." Peer review by Kevin Krisley

RingCentral Events (Formerly Hopin) in Action: Unique Activities

How can RingCentral Events (Formerly Hopin) enhance your Engagement Management process?
Hopin facilitates engaging virtual events with features such as networking, interactive elements, and data management. It enables organizers to create engaging experiences for up to 100,000 attendees. Hopin lacks the ability to engage users with live video of the presenter’s face.
"...Extending the time for random chats was unclear at first, so it made it hard to follow up with connections made...." Peer review from Education
How does RingCentral Events (Formerly Hopin) address your Trade Show Marketing Challenges?
Hopin enables virtual trade show marketing by offering a comprehensive platform for hosting virtual exhibits, sessions, and networking events. The platform's functionality includes virtual booths, breakout sessions, and chat features. Hopin's limitations include the lack of pre-recorded video options within exhibit booths.
"...Hopin allows you to build virtual breakout sessions with branding for each, virtual trade show booths with branding for each, networking, landing/registration page, and a live main stream page...." Peer review by Sam P., Virtual Events Manager
What benefits does RingCentral Events (Formerly Hopin) offer for Collaboration?
Hopin provides collaborative features including referral tracking, SEO, engagement, analytics, screen sharing, data management, and multilingual translations. It offers a main stage and smaller rooms to facilitate collaboration among participants and presenters. Limitations include the number of participants allowed in session rooms and the number allowed to share screens on the main stage.
"...The ability to live stream content to the stage as well as present prerecorded video, and saved Google Slides presentations...." Peer review by Ologie D., Associate Director of Technology

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

Configio RingCentral Events (Formerly Hopin)
Peer score 4.7 4.6
Peer insights 533 1943
Top industries
Education 33.0%
Non Profit Organization Management 20.0%
Hospital & Health Care 15.0%
Education 21.0%
Events Services 20.0%
Non Profit Organization Management 10.0%
SMB and Mid-Market 63.0% 86.0%
Enterprise 37.0% 14.0%
Pricing Configio

News

Latest Configio news

Community Brands is now Momentive Software | Community Brands

Community Brands has rebranded as Momentive Software following the acquisition of its Association & Events and Nonprofit Solutions divisions by TA Associates. This strategic move aims to enhance its focus on mission-driven organizations, with Mike Henricks as interim CEO and Mike Mayoras as Executive Chairman. The rebranding reflects a commitment to innovation and expanding global reach.

20/08/2025 - source

Latest RingCentral Events (Formerly Hopin) news

RingCentral Sees AI Driving Upsell, Growth and Stronger Customer Retention

RingCentral is enhancing its AI-driven customer engagement strategy through a partnership with NiCE. The collaboration involves RingCentral selling NiCE's CXone product and NiCE selling RingCentral's RingEX offering, aiming to provide integrated UCaaS and contact-center-as-a-service solutions. This strategic move targets enterprise customers, leveraging AI to drive upsell opportunities and improve customer retention.

20/09/2026 - source