Overview: Close CRM and Avidian CRM as CRM Category solutions.

Close CRM and Prophet CRM both serve businesses in managing customer relationships but cater to different needs. Close CRM excels in sales and communication management, preferred by large enterprises in software and IT sectors. Prophet CRM is strong in contact management and supports financial services, providing 24/7 vendor assistance. Close CRM enhances sales calls, whereas Prophet aids in customer acquisition. Both offer robust integration and reporting features.

Close CRM: Close CRM accelerates sales with integrated calling, two-way email sync, powerful search, and custom reporting. Inside Sales Software Product Tour showcases these features.

Avidian CRM: Prophet CRM in Outlook is a trusted, cloud-based CRM offering customizable, user-friendly features. It caters to any industry needs effectively.

Close CRM and Avidian CRM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Close CRM enhances capabilities like sales call, engagement, and communication management to streamline business communications and increase efficiency in sales processes. read more →

Prophet CRM focuses on engagement, contact list management, and workflow management, making it a supportive tool for organized lead and document handling. read more →

Business Goals

Close CRM targets increasing sales and revenue, acquiring customers, and enhancing customer relationships, ideal for businesses aiming to expand their market and improve internal communication. read more →

Prophet CRM assists businesses in acquiring new customers and enhancing relationships, aligning with those seeking market entry and stronger communication channels. read more →

Core Features

Close CRM is renowned for its integrations, data import-export options, and custom reporting capabilities, supporting large-scale customer operations and detailed analytics. read more →

Prophet CRM provides solid integration and data management features, including custom reports and data imports, beneficial for companies needing versatile data handling. read more →

Vendor Support

Close CRM offers phone and email support, with extensive 24/7 assistance for continuous service availability. read more →

Prophet CRM excels with 24/7 support, supplemented by phone and chat support for efficient issue resolution. read more →

Segments and Industries

Close CRM is predominantly used by large enterprises in computer software and IT services, where comprehensive customer engagement is critical. read more →

Prophet CRM finds usage across various industries, especially in financial services and manufacturing, addressing needs for comprehensive customer management. read more →

Operational Alignment

Close CRM integrates seamlessly into large-scale enterprise environments, streamlined for extensive engagement and communication chains. read more →

Prophet CRM fits various operational environments, excelling in businesses that prioritize lead tracking and workflow management for organized customer interactions. read more →