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Compare Clicktools vs CustomerCount

Comparison Summary

For Clicktools vs CustomerCount comparison, Our AI algorithm looked at 1860 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Clicktools and CustomerCount to solve their respective business needs.

Pros and cons of Clicktools and CustomerCount

Clicktools is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys with Website where as CustomerCount is focused towards Collecting Feedback with Promotions and Engaging Conversational Surveys .

logo Clicktools

Focus area

Clicktools is better than CustomerCount for

Software Failure Risk

  • low

logo CustomerCount

Focus area

Software Failure Risk

  • medium

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously

Age

1972

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

32

43

Total Goals
(we found evidences for)

4

13

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics



workflow management


communication management

sending & publishing communications


competitive intelligence



rating and review management


training & onboarding


courses & assessment

create learning path


contact list management


loyalty management

customise loyalty program



sales document management

proposal & quote management




helpdesk management


performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more
  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve internal communications

  • See 10 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • phone calls

  • website

  • print media

  • magazine

  • text SMS

  • video

  • mass media

  • radio

  • offline

  • events

  • trade shows

  • See 11 more
  • promotions

  • social media

  • e-mail

  • phone calls

  • website

  • print media

  • magazine

  • text SMS

  • video

  • mass media

  • radio

  • offline

  • events

  • trade shows

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting