cuspera logo CUSPERA

Compare ClickPoint Software vs Koncert

Comparison Summary

For ClickPoint Software vs Koncert comparison, Our AI algorithm looked at 2057 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ClickPoint Software and Koncert to solve their respective business needs.

Pros and cons of ClickPoint Software and Koncert

ClickPoint Software is more suited to businesses that require Lead Management and Helpdesk Management with Phone Calls where as Koncert is focused towards Engagement Management with Phone Calls and Account Management with Phone Calls .

logo ClickPoint Software

Focus area

ClickPoint Software is better than Koncert for

Software Failure Risk

  • low

logo Koncert

Focus area

Software Failure Risk

  • low

About

All-In-One Sales engagement and Lead Management software reaching more prospects with outbound dialing, inbound call routing, Text SMS, and email nurture

Multi-channel sales engagement with personalization at scale

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

39

Total Goals
(we found evidences for)

7

9

Top Processes

Evidences indicate better relative satisfaction



helpdesk management



engagement management

engaging and following up

engaging with scheduling & cadence



sales call management



communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


campaign management

campaign monitoring


workflow management




conversion management


training & onboarding


performance management


sales document management

proposal & quote management

contract management


customer case management




customer feedback management

measuring customer satisfaction


distribution management





conference call management



contact list management




lead qualification


motivation management


account management


follower management


business development



engaging on social media


social media management

engaging on social media


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Improve internal communications

  • See 4 more
  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more
  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting