Overview: CheckMarket Survey and SurveyLegend as Customer Feedback Management Category solutions.
CheckMarket Survey and SurveyLegend are powerful tools in the realm of Customer Feedback Management. While both facilitate feedback collection, CheckMarket stands out with its strong focus on analytics and robust vendor support, making it a fit for larger enterprises requiring comprehensive helpdesk solutions. In contrast, SurveyLegend excels in engaging survey experiences and is favored by large enterprises seeking enhanced brand engagement and market insight. Each product offers distinct features and support options catering to the specific needs of varying industries and business scales in feedback management.
CheckMarket Survey: Checkmarket-survey and Medallia Agile Research enable the launch of DIY surveys. Advanced research analytics are offered by Medallia Agile Research.
SurveyLegend: Surveylegend offers an easy and secure free survey maker to create, send, and analyze online surveys, polls, quizzes, and forms. Users can effortlessly gather and interpret data without cost.
CheckMarket Survey and SurveyLegend: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
CheckMarket Survey aids in helpdesk management, proposal & quote management, collecting feedback, and more. It suits organizations needing structured data management and communication systems. read more →
SurveyLegend offers feedback collection, social media management, and engaging surveys. It meets the needs of businesses aiming for market research and brand engagement. read more →
Business Goals
CheckMarket Survey helps improve customer satisfaction and scale best practices, making it valuable for organizations looking to enhance service and customer engagement. read more →
SurveyLegend facilitates customer acquisition, brand growth, and improved product experiences. It's ideal for companies aiming to expand market share and product outreach. read more →
Core Features
CheckMarket Survey provides analytics, custom reports, and robust data import/export capabilities. These features are essential for companies prioritizing data-driven insights and compliance. read more →
SurveyLegend features custom reports, analytics, and a significant focus on ease of migration. These cater to users requiring flexible survey tools and seamless data handling. read more →
Vendor Support
CheckMarket Survey supports users with 24/7 support, including phone and chat options, appealing to enterprises seeking reliable and immediate customer service. read more →
SurveyLegend offers 24/7 support mainly through chat, aligning with users needing continuous support and streamlined communication channels. read more →
Segments and Industries
CheckMarket Survey is used by industries such as IT, government, and non-profits, with a customer base comprising mainly of enterprises and large businesses. read more →
SurveyLegend is predominantly used in education, marketing, and software sectors, serving a diverse client base from large enterprises to small businesses. read more →
Operational Alignment
CheckMarket Survey integrates into workflows of enterprises needing comprehensive management tools, supporting complex operational environments. read more →
SurveyLegend fits businesses focusing on social media and market research, suitable for various operational scales and simpler workflows. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
CheckMarket Survey in Action: Unique Use Cases
How does CheckMarket Survey address your Helpdesk Management Challenges?
SurveyLegend in Action: Unique Use Cases
Why is SurveyLegend the best choice for Collecting Feedback?
How efficiently Does SurveyLegend manage your Engaging Conversational Surveys?
What makes SurveyLegend ideal for Market Research?
Alternatives
Integrations
Few CheckMarket Survey Integrations
News
Latest CheckMarket Survey News
Nationwide Recognized for Customer Insight Excellence with Medallia and Kantar Partnership
Medallia and Kantars partnership with Nationwide has won the Best Use of Customer Insight award at the Institute of Customer Service Awards 2025. Medallias technology enabled Nationwide to capture real-time feedback and deliver actionable insights for its 16 million UK members, highlighting Medallias impact in financial services customer experience.
Latest SurveyLegend News
Understanding Feedback Culture & Creating Feedback Surveys
“We all need people who will give us feedback. That’s how we improve.” – Bill Gates As this quote shows us, not only was Gates a tech whiz, he was also a visionary leader. The Microsoft founder welcomed feedback from his employees in order to make the company stronger. While he may not have been … Continued
The post Understanding Feedback Culture & Creating Feedback Surveys appeared first on SurveyLegend.
What Are the key features of SurveyLegend for Social Media Management?