indeemo Overview

Indeemo, an AI-powered in-the-moment video research platform, helps MR, UX, Product, and CX teams gain insights into everyday life. Its tools store, analyze, and share impactful real-life insights.

Use Cases

Customers recommend Engaging On Social Media, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using indeemo.

Other use cases:

  • Market Research
  • Proposal & Quote Management
  • Account Management
  • Call Transcription
  • Collaboration
  • Products & Pricelist Management
  • Channel Management
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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using indeemo.

Other priorities:

  • Improve Brand Engagement
See all business priorities See less business priorities

indeemo Use-Cases and Business Priorities: Customer Satisfaction Data

indeemo works with different mediums / channels such as Video. Mobile. Mobile App etc.

indeemo's features include Recording, Dashboard, and Alerts: Popups & Notifications. and indeemo support capabilities include AI Powered, 24/7 Support, Email Support, etc. also indeemo analytics capabilities include Analytics, and Custom Reports.

Peer review evidence (same sources as the product rating summary)

"...Respondents post in-the-moment videos, screen recordings, photos or notes...." Indeemo: Mobile Ethnography App & Qualitative Research Platform Indeemo
"...When music discovery and consumption is increasingly powered by voice assisted technologies, the old rules of engagement Read More. Internet of Things...." Indeemo: Case Studies for Mobile Ethnography, Mobile Diary Study and remote Ethnographic Research Indeemo
"...Media rich Mobile Ethnography enables you to get beyond post rationalised CSAT and NPS scores and uncover a deeper, human centric, in-the moment understanding of your Customer Experience, in-context...." Indeemo: Mobile Ethnography App & Qualitative Research Platform Indeemo

indeemo, SurveyLegend, Toluna Start, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for indeemo

Top Industries

  • Research
  • Computer Software

Popular in

  • Small Business

indeemo is popular in Research, and Computer Software, and is widely used by Small Business,

indeemo Customer wins, Customer success stories, Case studies

What makes indeemo ideal for Engaging On Social Media?

Why is indeemo the best choice for Engagement Management?

How efficiently Does indeemo manage your Customer Feedback Management?

Why is indeemo the best choice for Market Research?

What Are the key features of indeemo for Proposal & Quote Management?

134 buyers and buying teams have used Cuspera to assess how well indeemo solved their Business Intelligence needs. Cuspera uses 418 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

A leading museum in a major European city - Entertainment - Medium

Indeemo helped a leading museum in Europe understand the full visitor journey. The museum used Indeemo’s mobile ethnography app to capture real-time feedback from visitors at every stage. Respondents... completed 10 tasks, sharing photos, videos, and reflections before, during, and after their visit. The museum compared experiences of expert and casual visitors. Nearly 400 uploads gave deep insight into expectations and reactions, helping improve the overall visitor experience.

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A luxury travel brand - Hospitality - Large

Indeemo helped a luxury travel brand understand the full customer journey using a mobile diary study. Passengers recorded their experiences from booking to post-trip reflection with photos, videos, a...nd text. The offline app feature enabled authentic, real-time feedback even in remote areas. The brand gained deep insights into each phase of the journey. This allowed them to identify ways to improve service and enhance the travel experience.

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A travel and tourism company - Hospitality - Large

Indeemo helped a travel and tourism company understand their customers' full journey. The company wanted to see how digital and real-life experiences connect for travelers. Using Indeemo's mobile eth...nography app, they tracked 35 respondents across three regions. Respondents shared over 1,000 real holiday moments through photos, videos, and notes. The study revealed how online booking and real-world travel experiences combine for customers.

Read more →

A qualitative research agency (unnamed) - Marketing And Advertising

Indeemo helped a qualitative research agency study airline passenger experiences. The agency used Indeemo's mobile ethnography app to collect real-time feedback from first-class passengers. Passenger...s completed 7 tasks during their journey, even without wifi. The agency gained authentic insights into the full travel experience. This helped them suggest ways for the airline to improve its premium service.

Read more →

Medical Device Product Designer - Medical Devices

Indeemo's Video Diary Studies helped a Medical Device Product Designer understand the daily life of medical sales reps. The team faced challenges with reps using different systems and not wanting mor...e admin tools. They switched from user interviews to video diaries to see real behaviors and needs. This method gave deeper insights into reps' routines and frustrations. The approach was more flexible and cost-effective than traditional interviews.

Read more →

An agency advising a client on workplace tech stack - Management Consulting

Indeemo's mobile diary study app helped an agency understand how employees use apps at work. The agency wanted to know about email, messaging, and calendar use in different locations. Indeemo used a ...phased approach with diary studies and interviews. Employees completed tasks during work, leading to high engagement. The client received valuable data and insights, exceeding their expectations.

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lightning

Peers used indeemo for engaging on social media and engagement management

indeemo Competitors

indeemo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.87/5 ★

Read Reviews (3)
Analytics

4.48/5 ★

Read Reviews (58)
Custom Reports

4.35/5 ★

Read Reviews (66)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.87/5 ★

Read Reviews (3)
Analytics

4.48/5 ★

Read Reviews (58)
Custom Reports

4.35/5 ★

Read Reviews (66)

Software Failure Risk Guidance

?

for indeemo

Overall Risk Meter

Low Medium High

Top Failure Risks for indeemo

Indeemo Limited News

Product

From designed to proven: Indeemo completes SOC 2 Type II attestation

Indeemo has successfully completed its SOC 2 Type II audit, conducted by Sensiba, achieving a clean, unqualified opinion with no exceptions. This attestation confirms Indeemo's robust security controls, ensuring data protection and operational maturity. The audit covered security, availability, and confidentiality, providing customers with assurance of Indeemo's reliable data management and security practices.

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Indeemo Limited Profile

Company Name

Indeemo Limited

Company Website

https://indeemo.com/

HQ Location

Unit 1B, The Atrium, Blackpool, Cork, Cork T23 T2VY, IE

Employees

11-50

Social

Linkedin Twitter

Financials

NA