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CheckMarket Survey vs NICE Satmetrix: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CheckMarket Survey vs. NICE Satmetrix is based on a specific set of business needs and context. The comparison uses 2379 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CheckMarket Survey and NICE Satmetrix

CheckMarket Survey, SurveyMethods, Startquestion survey, etc., belong to a category of solutions that help Customer Feedback Management, whereas NICE Satmetrix, FellaFeeds, Velti, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CheckMarket Survey covers Helpdesk Management, Collecting Feedback, Engaging Conversational Surveys, Communication Management, etc.

NICE Satmetrix focuses on Customer Feedback Management with Promotions, Engagement Management, Loyalty Management, Customer Case Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CheckMarket Survey

Focus area

CheckMarket Survey is better than NICE Satmetrix for

Software Failure Risk

  • medium

logo NICE Satmetrix

Focus area

NICE Satmetrix is better than CheckMarket Survey for

Software Failure Risk

  • low

About

Online Survey Tool

Customer Experience software that delivers insights, drives action, and guides you to best practices

Age

2001

Financials

SERIES F

IPO

Business Need

Total Processes
(we found evidences for)

27

52

Total Goals
(we found evidences for)

3

17

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management


communication management

sending & publishing communications



touchpoint management


distribution management


channel management





training & onboarding


social media management


competitive intelligence


workflow management



contact list management


customise loyalty program


loyalty management

customise loyalty program


customer case management


rating and review management


campaign management




sales review & feedback


lead qualification: technographic


lead qualification

lead qualification: technographic



lifetime value management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Improve efficiency

  • Improve consistency

  • Improve internal communications

  • Establish thought leadership

  • Improve brand engagement

  • Grow market share

  • Manage risk

  • Enter new markets internationally or locally

  • Launch new products

  • Shorten ramp up time

  • Improve digital and social presence

  • Increase customer life time value

  • Improve ROI

  • See 14 more

Top Channels

Channels Used

  • promotions

  • website

  • offline

  • phone calls

  • social media

  • on premises

  • point of sale

  • omnichannel

  • mobile

  • e-mail

  • channel partners

  • events

  • trade shows

  • See 10 more
  • promotions

  • website

  • offline

  • phone calls

  • social media

  • on premises

  • point of sale

  • omnichannel

  • mobile

  • e-mail

  • channel partners

  • events

  • trade shows

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting