Overview: Capsule CRM and Lasso CRM as CRM Category solutions.

Capsule CRM is designed for managing contacts and enhancing engagement through integration and custom reports, catering mainly to large enterprises in IT and services. Lasso CRM emphasizes engagement processes and conversion, supporting real estate and technology industries with strong analytics and integration. Both offer 24/7 support, but Capsule CRM stands out in data import and export, while Lasso CRM excels in phone support accessibility.

Capsule CRM: Capsule CRM simplifies contact, sales, task, and project management for startups, small to medium businesses, and larger organizations. Time saved can be spent on preferred activities.

Lasso CRM: Lasso CRM simplifies lead management and boosts conversions for home builders, real estate developers, new home agencies, and manufactured homes. Lead tracking and sales processes are streamlined efficiently.

Capsule CRM and Lasso CRM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Capsule CRM focuses on contact list management, engagement management, and forecasting, which suits large enterprises that prioritize comprehensive customer databases and predictive sales insights. read more →

Lasso CRM enhances engagement management and conversion processes, serving industries like real estate and tech that benefit from streamlined communication with potential leads. read more →

Business Goals

Capsule CRM aims to increase sales, acquire customers, and boost customer relationships, perfect for businesses wanting to optimize sales and customer communication. read more →

Lasso CRM targets new market entry and relationship enhancement, ideal for firms expanding geographically and focusing on customer loyalty. read more →

Core Features

With Capsule CRM’s extensive integration and custom report features, users in IT can efficiently import and analyze customer data to enhance operations. read more →

Lasso CRM offers robust analytics and integration capabilities, allowing easy data tracking and adaptive communication strategies for industries needing agile market responses. read more →

Vendor Support

Capsule CRM provides reliable 24/7 support, crucial for large enterprises with continuous operational demands. read more →

Lasso CRM enhances customer service with phone and chat support, making it accessible for immediate, interactive assistance. read more →

Segments and Industries

Capsule CRM is popular in the IT sector, catering to large enterprises and mid-markets needing extensive customer engagement. read more →

Lasso CRM serves real estate and telecommunications better, supporting a diverse clientele seeking efficient lead management. read more →

Operational Alignment

Capsule CRM aligns with complex workflows by providing detailed analytics and seamless data exchange, ideal for companies with significant data management needs. read more →

Lasso CRM fits businesses that require agile operation adjustments, especially those expanding into new markets and seeking scalable practices. read more →