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Compare CallJourney vs Salesken

Failure Risk Guidance Security Report ?

Failure Risk for CallJourney medium Failure Risk for Salesken medium
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Comparison Summary

For CallJourney vs Salesken comparison, Our AI algorithm looked at 1895 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CallJourney and Salesken to solve their respective business needs.

Pros and cons of CallJourney and Salesken

CallJourney is more suited to businesses that require Customer Feedback Management with Phone Calls and Engagement Management where as Salesken is focused towards Sales Call Management with Phone Calls and Engagement Management with Phone Calls .

Both CallJourney and Salesken are Conversation Intelligence software, peers recommend CallJourney for measuring net promoter score where as Salesken is more known for coaching and conference call management .

logo CallJourney

Focus area

CallJourney is better than Salesken for

Software Failure Risk

  • medium

logo Salesken

Focus area

Salesken is better than CallJourney for

Software Failure Risk

  • medium

About

CallJourney | AI Powered Conversation Analytics Solution

AI Sales Assistant to Navigate Every Sales Conversation

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

42

46

Total Goals
(we found evidences for)

8

7

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (36)

Read Reviews (4)

measuring net promoter score

Read Reviews (19)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (9)

Read Reviews (0)

engagement management

Read Reviews (33)

Read Reviews (76)

engaging and following up

Read Reviews (26)

Read Reviews (47)

sales call management

Read Reviews (17)

Read Reviews (223)

call recording

Read Reviews (8)

Read Reviews (163)

call analytics

Read Reviews (5)

Read Reviews (31)

call transcription

Read Reviews (2)

Read Reviews (9)

contact list management

Read Reviews (7)

Read Reviews (7)

market research

Read Reviews (7)

Read Reviews (0)

conversion management

Read Reviews (6)

Read Reviews (12)

communication management

Read Reviews (6)

Read Reviews (30)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (17)

loyalty management

Read Reviews (6)

Read Reviews (1)

customise loyalty program

Read Reviews (6)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (23)

lead qualification

Read Reviews (3)

Read Reviews (21)

lead qualification: technographic

Read Reviews (1)

Read Reviews (20)

bundling of products

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (20)

competitive intelligence

Read Reviews (2)

Read Reviews (24)

conference call management

Read Reviews (0)

Read Reviews (24)

helpdesk management

Read Reviews (0)

Read Reviews (15)

sales review & feedback

Read Reviews (0)

Read Reviews (13)

social media analytics

Read Reviews (0)

Read Reviews (5)

social media management

Read Reviews (0)

Read Reviews (5)

social media analytics

Read Reviews (0)

Read Reviews (5)

performance management

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve brand engagement

  • Manage risk

  • Scale best practices

  • Enter new markets internationally or locally

  • See 5 more

  • Increase sales & revenue

  • Improve efficiency

  • Scale best practices

  • Enhance customer relationships

  • Improve visibility

  • Improve internal communications

  • Acquire customers

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • e-mail

  • events

  • trade shows

  • chat

  • video

  • games

  • website

  • See 6 more

  • phone calls

  • offline

  • e-mail

  • events

  • trade shows

  • chat

  • video

  • games

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

No Data

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting