Customer stories

Product Business Settings

Allego Conversation Intelligence is popular in Education, Management Consulting, and Professional Training & Coaching industries and is widely used by Small Business, Mid Market, and Enterprise.

Allego Conversation Intelligence Product Overview

Allego has elevated Refract AI with advanced call recording, analytics, and conversation intelligence. These features help boost revenue effectively.

How satisfied the customers are with Allego Conversation Intelligence use-cases

Reviews

"Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy." - Roel De Wever
"Not only does Refract allow us to understand the retail context better, it also allows us to understand where we're making mistakes so we can become much more efficient in our process. Simply put, without Refract we wouldn't have that ability." - Edward Harries

Allego Conversation Intelligence Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Allego Conversation Intelligence testimonial

Roel De Wever

Head of Sales Development

Rydoo

Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy. Testimonial By Roel De Wever
Allego Conversation Intelligence testimonial

Edward Harries

Brand Partnerships Director

Visualsoft

Not only does Refract allow us to understand the retail context better, it also allows us to understand where we're making mistakes so we can become much more efficient in our process. Simply put, without Refract we wouldn't have that ability. Testimonial By Edward Harries
Allego Conversation Intelligence testimonial

Dave Kurlan

CEO

Objective Management Group

If you have a sales training organisation and you're considering a partnership with Refract, this is a no-brainer. Testimonial By Dave Kurlan
CUSTOMERS TESTIMONIALS
Allego Conversation Intelligence testimonial

Roel De Wever

Head of Sales Development

Rydoo

Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy. Testimonial By Roel De Wever
Allego Conversation Intelligence testimonial

Edward Harries

Brand Partnerships Director

Visualsoft

Not only does Refract allow us to understand the retail context better, it also allows us to understand where we're making mistakes so we can become much more efficient in our process. Simply put, without Refract we wouldn't have that ability. Testimonial By Edward Harries
Allego Conversation Intelligence testimonial

Dave Kurlan

CEO

Objective Management Group

If you have a sales training organisation and you're considering a partnership with Refract, this is a no-brainer. Testimonial By Dave Kurlan

Evotix - Computer Software

Allego Digital Sales Rooms helped Evotix cut DSR creation time by 50%. The company faced scattered content and low virtual engagement after moving to remote sales. Allego unified content management a...nd streamlined digital sales room workflows. Sales reps became happier and more productive. The platform improved efficiency and supported virtual coaching for global teams.

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Clarivate - Information Services - Very Large

Allego helped Clarivate consolidate sales enablement tools into one platform. Clarivate replaced Highspot and Brainshark with Allego for unified content, learning, and coaching. The company migrated ...over 11,000 content items, 200 courses, and 2,000 users. Adoption reached 85% and sellers viewed 193,000 pieces of content. Clarivate created 300 Digital Sales Rooms in 60 days and lowered costs by consolidating platforms.

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Agilent Technologies - Life Sciences - Very Large

Allego Digital Sales Rooms helped Agilent Technologies unify sales content and boost engagement. The company faced siloed systems and a product-centric approach after acquisitions. Allego's platform ...consolidated six systems, improved training, and enabled consultative selling. Sales reps saw a 15% increase in incremental sales growth and saved two hours per week. Digital Sales Rooms gave real-time buyer insights and improved compliance for regulated industries.

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a financial services firm (wealth management division) - Financial Services

Allego helps a financial services firm's wealth management division reduce email overload. The team replaces text emails with interactive Allego videos. A national sales manager now sends weekly vide...o updates instead of emails. The firm also launched 'Windshield Time,' a 15-minute podcast for peer sharing using Allego. The podcast draws 150 salespeople and boosts engagement. Allego's video tools make communication more interactive and connected.

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Fidelity Investments - Financial Services - Very Large

Allego helped Fidelity Investments transform sales training with data-driven onboarding. The team added 14 hours of training content and freed up 20 hours of trainer time. Allego enabled real-time fe...edback, consolidated learning resources, and automated course delivery. New-hire assessment scores rose by over 10 points, and all associates passed on the first try. Fidelity scaled onboarding and improved training ROI using Allego's sales enablement platform.

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Nuveen - Financial Services - Large

Allego helped Nuveen improve sales knowledge and effectiveness. Nuveen used Allego to train over 250 sales team members with on-demand video content. The platform replaced slow, weekly calls with ins...tant access to best practices and market updates. Sales teams quickly responded to market events, like Brexit, using Allego's mobile learning tools. Nuveen expanded Allego use due to high demand and plans to make it central to onboarding and ongoing training.

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lightning

Peers used Allego Conversation Intelligence for sales coaching and call recording

Allego Conversation Intelligence Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (20)
Custom Reports

4.45/5

Read Reviews (12)
Analytics

4.31/5

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (20)
Custom Reports

4.45/5

Read Reviews (12)
Analytics

4.31/5

Read Reviews (29)

Software Failure Risk Guidance

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for Allego Conversation Intelligence

Overall Risk Meter

Low Medium High

Top Failure Risks for Allego Conversation Intelligence

Allego, Inc. News

Awards
 

Allego Named a Top Place to Work by The Boston Globe, Expands Leadership with New Industry Wins - PR Newswire

Allego has been recognized as a top workplace by The Boston Globe, ranking #16 among medium-sized companies in Massachusetts. This accolade highlights Allego's commitment to fostering a supportive and innovative work environment. The company also received several other awards in 2025, including Inc.'s Best Workplaces and the MarTech Breakthrough Award for Best Enterprise Sales Enablement Software, underscoring its leadership in AI-powered revenue enablement.

Awards
 

Allego Named a Leader in the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms - PR Newswire

Allego has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms. The company ranked first in Onboarding & Continuous Learning and Direct B2B Selling Use Cases in Gartner's Critical Capabilities report. Allego's AI-driven platform enhances learning, content, and digital selling, offering significant customer impact, a unified platform, and cost-effective ownership.

Partnership
 

Allego to launch mobility service platform with Deftpower

Allego is partnering with Deftpower to develop a new mobility service provider platform. This collaboration combines Allego's charging solutions expertise with Deftpower's platform capabilities to enhance EV charging transparency and convenience. The platform aims to offer more choices and price transparency for various customer segments, including individuals and large fleets.

Product
 

Allego Unveils Breakthrough Agentic AI for Sales Capabilities

Allego launched new agentic AI capabilities at its Sales Success Summit, introducing autonomous, outcome-driven tools within its revenue enablement platform. These AI innovations move beyond generative AI by reasoning and making decisions to enhance sales coaching, content delivery, and deal intelligence. The update aims to help sales teams achieve measurable performance gains while maintaining a human-centered approach.

Allego, Inc. Profile

Company Name

Allego, Inc.

Company Website

https://www.allego.com/

Year Founded

2013

HQ Location

117 Kendrick Street Suite 80 Needham, MA 02494 USA

Employees

51-100

Social

Financials

PRIVATE