Allego Conversation Intelligence Overview

Allego has elevated Refract AI with advanced call recording, analytics, and conversation intelligence. These features help boost revenue effectively.

Use Cases

Customers recommend Sales Coaching, Call Recording, Onboarding, as the business use cases that they have been most satisfied with while using Allego Conversation Intelligence.

Other use cases:

  • Sales Review & Feedback
  • Collaboration
  • Conversion Management
  • Market Research
  • Call Transcription
  • Rep Engagement
  • Account Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities that customers and associates have achieved using Allego Conversation Intelligence.

Other priorities:

  • Improve Sales Team Effectiveness
  • Improve Stakeholder Relations
  • Improve Digital And Social Presence
  • Acquire Customers
See all business priorities See less business priorities

Allego Conversation Intelligence Use-Cases and Business Priorities: Customer Satisfaction Data

Allego Conversation Intelligence works with different mediums / channels such as Phone Calls, and Mobile,

Allego Conversation Intelligence's features include Recording, Conversation Intelligence, and Voice Transcription.

Reviews

"If you have a sales training organisation and you're considering a partnership with Refract, this is a no-brainer." - Dave Kurlan

Allego Conversation Intelligence, belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Allego Conversation Intelligence

Top Industries

  • Education
  • Management Consulting
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Allego Conversation Intelligence is popular in Education, Management Consulting, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Allego Conversation Intelligence Use Cases

How can Allego Conversation Intelligence optimize your Sales Coaching Workflow?

Allego Conversation Intelligence provides sales coaching capabilities. It facilitates remote review and feedback, enabling managers to coach their teams effectively. Additionally, the platform offers insights and tools to streamline coaching sessions, promoting development and skill enhancement for salespeople and managers.
"...The manager's feedback is captured on Refract and so are my comments on coaching the manager...." Peer review by Jim McBrayer, Education

Why is Allego Conversation Intelligence the best choice for Call Recording?

Conversation intelligence call recordings capture and analyze sales calls. The system identifies key moments and insights to improve coaching and sales performance. Limitations include the inability to record calls using a smartphone.
"...Refract.ai analyzes call recordings and highlights the decisive and defining moments of conversations and surfaces coachable insight to make sales coaching easier, and amplifying the benefits...." Membrain Partners With Refract.ai to Improve Sales Coaching

What makes Allego Conversation Intelligence ideal for Onboarding?

How can Allego Conversation Intelligence optimize your Sales Review & Feedback Workflow?

How can Allego Conversation Intelligence optimize your Collaboration Workflow?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Allego Conversation Intelligence solved their Conversation Intelligence needs. Cuspera uses 279 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Allego Conversation Intelligence testimonial

Dave Kurlan

CEO

Objective Management Group

If you have a sales training organisation and you're considering a partnership with Refract, this is a no-brainer. Testimonial By Dave Kurlan
Allego Conversation Intelligence testimonial

Edward Harries

Brand Partnerships Director

Visualsoft

Not only does Refract allow us to understand the retail context better, it also allows us to understand where we're making mistakes so we can become much more efficient in our process. Simply put, without Refract we wouldn't have that ability. Testimonial By Edward Harries
Allego Conversation Intelligence testimonial

Samir Patel

Inside Sales Director

NEOPOST

We use Refract and its power to be able to give us insights of exactly what happens on every call which we can then use to coach each of the agents to strengthen their abilities to be able to make those calls more effective. Testimonial By Samir Patel
CUSTOMERS TESTIMONIALS
Allego Conversation Intelligence testimonial

Dave Kurlan

CEO

Objective Management Group

If you have a sales training organisation and you're considering a partnership with Refract, this is a no-brainer. Testimonial By Dave Kurlan
Allego Conversation Intelligence testimonial

Edward Harries

Brand Partnerships Director

Visualsoft

Not only does Refract allow us to understand the retail context better, it also allows us to understand where we're making mistakes so we can become much more efficient in our process. Simply put, without Refract we wouldn't have that ability. Testimonial By Edward Harries
Allego Conversation Intelligence testimonial

Samir Patel

Inside Sales Director

NEOPOST

We use Refract and its power to be able to give us insights of exactly what happens on every call which we can then use to coach each of the agents to strengthen their abilities to be able to make those calls more effective. Testimonial By Samir Patel
lightning

Peers used Allego Conversation Intelligence for sales coaching and call recording

Allego Conversation Intelligence Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (20)
Custom Reports

4.45/5

Read Reviews (12)
Analytics

4.31/5

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (20)
Custom Reports

4.45/5

Read Reviews (12)
Analytics

4.31/5

Read Reviews (29)

Software Failure Risk Guidance

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for Allego Conversation Intelligence

Overall Risk Meter

Low Medium High

Top Failure Risks for Allego Conversation Intelligence

Allego Profile

Company Name

Allego

Company Website

https://www.allego.com/

Year Founded

2013

HQ Location

117 Kendrick Street Suite 80 Needham, MA 02494 USA

Employees

51-100

Social

Financials

PRIVATE