Allego Conversation Intelligence Overview
This is a summary of the comprehensive capabilities and benefits of Allego Conversation Intelligence based on over 279 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Allego Conversation Intelligence, belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Allego Conversation Intelligence is right for your needs? Our Cuspera AI engine can evaluate how Allego Conversation Intelligence fits your specific business needs, industry, and context. Get your personalized assessment report today.
Allego Conversation Intelligence supports business activities such as:
- Sales Coaching
- Call Recording
- Training & Onboarding
- Sales Review & Feedback
- Collaboration
Allego Conversation Intelligence can help you with many business goals, such as Increase Sales & Revenue, Ramp Up Sales New Hires Quickly, Improve Sales Team Effectiveness, Improve Stakeholder Relations, Improve Digital And Social Presence, etc. It can help manage these activities if you use Phone Calls and Mobile for these needs. As a solution, Allego Conversation Intelligence's capabilities include Recording, Conversation Intelligence, and Voice Transcription.
Allego Conversation Intelligence was founded in 2013. Education Vertical is its biggest customer base.
Reviews
"Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy. " - Roel De Wever
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Allego Conversation Intelligence solved their Conversation Intelligence needs. Cuspera uses 279 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Business Priorities
Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Allego Conversation Intelligence.
Use Cases
Peers recommend Sales Coaching , Call Recording , Training & Onboarding , as the business use cases that they have been most satisfied while using Allego Conversation Intelligence.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Sales Coaching with Phone Calls |
4.95/5 ★ |
"...Add the grading form and smart tags and you then have all the tools to assist with your coaching and development...." Peer review by Nicola Storer |
Call Recording with Phone Calls and Mobile |
3.24/5 ★ |
"...Although, I haven't used this feature yet, I'm excited about having field salespeople record calls (on their smartphone) for their manager to use in providing feedback...." Peer review by Jim McBrayer, Education |
Training & Onboarding |
4.65/5 ★ |
"...Removing the need to manually listen to each and ... Case Study Marketing Read how social media management tool, Agorapulse, has benefitted from a faster time to close deals, quicker ramp time for onboarding new hires and..." Refract Conversation Intelligence Resources |
PEER EXPERIENCES | |
---|---|
Sales Coaching with Phone Calls |
4.95/5 ★ |
"...Add the grading form and smart tags and you then have all the tools to assist with your coaching and development...." Peer review by Nicola Storer |
|
Call Recording with Phone Calls and Mobile |
3.24/5 ★ |
"...Although, I haven't used this feature yet, I'm excited about having field salespeople record calls (on their smartphone) for their manager to use in providing feedback...." Peer review by Jim McBrayer, Education |
|
Training & Onboarding |
4.65/5 ★ |
"...Removing the need to manually listen to each and ... Case Study Marketing Read how social media management tool, Agorapulse, has benefitted from a faster time to close deals, quicker ramp time for onboarding new hires and..." Refract Conversation Intelligence Resources |
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 279 insights from peers and experts to help you assess how these Allego Conversation Intelligence use cases fit your Conversation Intelligence needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy. Testimonial By Roel De Wever |
|
Refract has really made a difference with our trainees. Managers can be too busy to listen intently to all their trainee's calls. Having trainees upload calls consistently allowed us to see the strengths and weaknesses of the individual on the phone, but also helped them find their own style. Testimonial By Jamie Panter |
|
We use Refract and its power to be able to give us insights of exactly what happens on every call which we can then use to coach each of the agents to strengthen their abilities to be able to make those calls more effective. Testimonial By Samir Patel |
CUSTOMERS | TESTIMONIALS |
---|---|
Roel De Wever Head of Sales Development Rydoo |
Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy. Testimonial By Roel De Wever |
Jamie Panter Training & Development Manager CSC Recruitment |
Refract has really made a difference with our trainees. Managers can be too busy to listen intently to all their trainee's calls. Having trainees upload calls consistently allowed us to see the strengths and weaknesses of the individual on the phone, but also helped them find their own style. Testimonial By Jamie Panter |
Samir Patel Inside Sales Director NEOPOST |
We use Refract and its power to be able to give us insights of exactly what happens on every call which we can then use to coach each of the agents to strengthen their abilities to be able to make those calls more effective. Testimonial By Samir Patel |
Popular Business Setting
for Allego Conversation Intelligence
Top Industries
- Education
- Management Consulting
- Professional Training & Coaching
Popular in
- Small Business
- Mid Market
- Enterprise
Peer and Expert Opinion on Features
for Allego Conversation Intelligence
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (22) |
Conversation Intelligence | Read Reviews (14) |
Voice transcription | Read Reviews (5) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (22) |
Conversation Intelligence | Read Reviews (14) |
Voice transcription | Read Reviews (5) |
IT and Other Capabilities
for Allego Conversation Intelligence
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (35) |
Data Import | Read Reviews (33) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (35) |
Data Import | Read Reviews (33) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (13) |
Chat Support | Read Reviews (3) |
Email Support | Read Reviews (2) |
Phone Support | Read Reviews (2) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (13) |
Chat Support | Read Reviews (3) |
Email Support | Read Reviews (2) |
Phone Support | Read Reviews (2) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (20) |
Custom Reports | Read Reviews (12) |
Analytics | Read Reviews (29) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (20) |
Custom Reports | Read Reviews (12) |
Analytics | Read Reviews (29) |
Software Failure Risk Guidance
?for Allego Conversation Intelligence
Overall Risk Meter
Top Failure Risks for Allego Conversation Intelligence
Vendor Profile Details
HQ Location
117 Kendrick Street Suite 80 Needham, MA 02494 USA
Employees
51-100
Social
Financials
PRIVATE