Comparison Summary
This comparison report of Blue Platform vs. CustomerCount is based on a specific set of business needs and context. The comparison uses 1339 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blue Platform and CustomerCount
Blue Platform, CustomerCount, SelectSurvey.NET, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blue Platform covers Collecting Feedback, Communication Management with E-Mail, Engaging Conversational Surveys, Social Media Management, etc.
CustomerCount focuses on Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management, Social Media Management with Social Media, etc.
"We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. " - Justin H
"The call center subject matter expertise at CustomerCount weighed very heavily on our decision to use the online enterprise management feedback system. We are also very pleased with the after sales service. Most companies state the high level of ser...vice, the team at CustomerCount delivers it on a regular basis. " - Toastmasters International
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Blue | Experience Management | Software ...
Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
22
43
Total Goals
(we found evidences for)
2
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Enhance customer relationships
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Improve stakeholder relations
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Launch new products
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Grow market share
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Improve brand engagement
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Build brand awareness
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Improve ROI
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve internal communications
- See 10 more
Top Channels
Channels Used
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promotions
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social media
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e-mail
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phone calls
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website
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print media
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magazine
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text SMS
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video
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mass media
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radio
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offline
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events
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trade shows
- See 11 more
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promotions
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social media
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e-mail
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phone calls
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website
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print media
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magazine
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text SMS
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video
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mass media
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radio
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offline
-
events
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trade shows
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
