Blackbaud Online Express™ vs. Memberplanet: Comparing Best CRM Solutions 2026

Overview: Blackbaud Online Express™ and Memberplanet as CRM Category solutions.

Blackbaud Online Express™: Blackbaud-online-express helps nonprofits increase revenue and minimize costs with engaging, straightforward donation forms. Learn more about its helpful features today!

Memberplanet: Memberplanet offers dynamic solutions and powerful API integrations for a seamless organizational experience. Organizations benefit from streamlined management and enhanced functionality.

This comparison report of Blackbaud Online Express™ vs. Memberplanet is based on a specific set of business needs and context. The comparison uses 1168 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Online Express™ and Memberplanet

Blackbaud Online Express™, and Memberplanet belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Online Express™ covers Communication Management with E-Mail, Engagement Management with E-Mail, Training & Onboarding with E-Mail, Performance Management with Offline, etc.

Memberplanet focuses on Communication Management with E-Mail, Membership Management with E-Mail, Helpdesk Management with Phone Calls, Engagement Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Blackbaud Online Express™ and Memberplanet: Best activities based on customer satisfaction


Blackbaud Online Express™ in Action: Unique Activities

Why is Blackbaud Online Express™ the best choice for Communication Management?
Blackbaud Online Express streamlines the process of sending mass emails to targeted audiences. It facilitates tracking of email communications and provides analytics for each email campaign. nHowever, the platform lacks the ability to resend emails to unopened recipients.
"...It integrates well with our database of donors and members, allowing us to better track past email engagement...." Peer review by Jenna Montgomery, Communications Manager, International Relief Teams

Memberplanet in Action: Unique Activities

How does Memberplanet facilitate Membership Management?
Memberplanet helps organizations manage membership efficiently. The software simplifies membership operations and provides tools for collecting dues, automating renewals, and managing events. Memberplanet also offers communication tools to engage members through text messages and emails.
"...About Memberplanet Memberplanet is nonprofit membership management software designed for both small and growing organizations...." Peer review
How can Memberplanet enhance your Helpdesk Management process?
Memberplanet provides helpful support resources. The support staff is readily available, responsive, and knowledgeable. The documentation is comprehensive and easy to understand. Memberplanet's support system may not be as robust as some other platforms.
"...He is always available, always helpful and very supportive!..." Peer review by Ashley C., Art instructor, Education
How can Memberplanet enhance your Engagement Management process?
Memberplanet helps organizations of all sizes manage and engage their members, donors, and volunteers. This platform provides powerful tools to facilitate communication, fundraising, and event management. Memberplanet empowers organizations to grow their membership by offering customizable features that meet their unique needs.
"...Since moving over to MemberPlanet we have seen an increase in alumni engagement through dues collection, donations, event attendance, email communication and overall growth by providing an easy way for our alumni to stay involved...." Peer review by Matt Arnold
Why is Memberplanet the best choice for Event Management?
Memberplanet provides tools for managing events. nIt allows for collecting dues, automating membership renewals, and sending instant communication.nMemberplanet also enables event registration and payment management.
"...As an added bonus, the event management and integrated mailings helped us manage our convention registration and communications. ...." Peer review by Gregg B., Executive Director, Religious Institutions

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


training & onboarding


performance management


sales document management







membership management


helpdesk management



campaign analytics


campaign monitoring


campaign management

campaign analytics

campaign monitoring


contact list management


payment management


customer feedback management


calendar management


workflow management



meeting management


sales call management

meeting management


renewal management



scheduling post to social media


social media management

scheduling post to social media


Top Goals

Goals Achieved

  • Improve internal communications

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • See 1 more

Business Setting

Blackbaud Online Express™ Memberplanet
Peer score 3.8 4.7
Peer insights 200 968
Top industries
Non Profit Organization Management 62.0%
Education 20.0%
Information Technology And Services 11.0%
Non Profit Organization Management 42.0%
Media Production 13.0%
Information Technology And Services 11.0%
SMB and Mid-Market 74.0% 69.0%
Enterprise 26.0% 31.0%

Integrations

Ecosystem partners each product commonly connects with.

News

Latest Blackbaud Online Express™ news

Blackbaud Reinforces Its Responsible AI Approach With Independent Certifications

Blackbaud has achieved two RAISE Pathway certifications from the Responsible AI Institute, validating its responsible AI governance practices. The Generative AI Foundation Badge and the Responsible AI Foundation Badge confirm Blackbaud's adherence to global standards, including NIST and ISO/IEC, ensuring trust in its AI-powered solutions for social impact organizations.

18/08/2026 - source