Blackbaud Online Express™ Overview

Blackbaud-online-express helps nonprofits increase revenue and minimize costs with engaging, straightforward donation forms. Learn more about its helpful features today!

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Online Express™.

Other use cases:

  • Performance Management
  • Product Marketing
  • Collaboration
  • Contract Management
  • Digital Signature
  • Event Management
  • Advertisement
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Blackbaud Online Express™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Online Express™ works with different mediums / channels such as E-Mail, Offline, Causes And Charity, etc.

Blackbaud Online Express™'s features include Ticketing, Recording, and Templates.


"...We are able to load email delivery metrics onto the individual records in Raiser's Edge when sending out blast emails...." Peer review by Lisa Tacker, Director of IT and CRM Systems Specialist, Two Ten Footwear Foundation

Blackbaud Online Express™, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Online Express™

Top Industries

  • Non-Profit Organization Management
  • Education
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Blackbaud Online Express™ is popular in Non-Profit Organization Management, Education, and Information Technology And Services and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Blackbaud Online Express™ Use Cases

What Are the key features of Blackbaud Online Express™ for Communication Management?

Blackbaud Online Express streamlines the process of sending mass emails to targeted audiences. It facilitates tracking of email communications and provides analytics for each email campaign. However, the platform lacks the ability to resend emails to unopened recipients.
"...We use it to process our online gifts and online event registrations and send emails with it...." Peer review by Karen Stuhlfeier, bCRE Associate, Advancement Services Director (Raiser's Edge), St. Paul Academy and Summit School

Why is Blackbaud Online Express™ the best choice for Engaging And Following Up?

Blackbaud Online Express facilitates email marketing campaigns to engage donors and develop fundraising sources. The tool provides robust reporting on email engagement metrics and integrates seamlessly with donor and member databases for effective tracking. However, the tool lacks the ability to easily create follow-up emails for recipients who opened the original email.
"...Online Engagement & Marketing for Nonprofits Made Easy...." Online Fundraising & Donation Software - Online Express

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Online Express™ solved their CRM needs. Cuspera uses 200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Blackbaud Online Express™ Features

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Custom Reports


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Custom Reports


Read Reviews (32)


Read Reviews (5)

Software Failure Risk Guidance


for Blackbaud Online Express™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Online Express™

Blackbaud Profile

Company Name


Company Website

Year Founded


HQ Location

65 Fairchild Street, Charleston, SC 29492