Blackbaud Online Express™ Overview

Blackbaud-online-express helps nonprofits increase revenue and minimize costs with engaging, straightforward donation forms. Learn more about its helpful features today!

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Online Express™.

Other use cases:

  • Performance Management
  • Product Marketing
  • Collaboration
  • Contract Management
  • Digital Signature
  • Event Management
  • Advertisement
See all use cases See less use cases

Blackbaud Online Express™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Online Express™ works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Online Express™'s features include Ticketing, Recording, and Templates. and Blackbaud Online Express™ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Blackbaud Online Express™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We use it to process our online gifts and online event registrations and send emails with it...." Peer review by Karen Stuhlfeier, bCRE Associate, Advancement Services Director (Raiser's Edge), St. Paul Academy and Summit School

Peer review evidence (same sources as the product rating summary)

"...We use it to process our online gifts and online event registrations and send emails with it...." Peer review by Karen Stuhlfeier, bCRE Associate, Advancement Services Director (Raiser's Edge), St. Paul Academy and Summit School
"...Blackbaud Online Express is used by my clients' development and communications teams to engage donors and develop new fundraising sources via email marketing...." Peer review by Patrick Plaisance, CTO (Chief Technical Officer), Pachyderm Consulting
"...Ready to learn more?..." Online Fundraising & Donation Software - Online Express

Blackbaud Online Express™, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Online Express™

Top Industries

  • Non-Profit Organization Management
  • Education
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Blackbaud Online Express™ is popular in Non-Profit Organization Management, Education, and Information Technology And Services and is widely used by Small Business, Enterprise, and Mid Market.

Blackbaud Online Express™ Customer wins, Customer success stories, Case studies

How does Blackbaud Online Express™ facilitate Communication Management?

What benefits does Blackbaud Online Express™ offer for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Online Express™ solved their CRM needs. Cuspera uses 200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →

The USA East Province of the Society of Jesus - Religious Institutions - Medium

New York, USA

Blackbaud Advisory+ and Luminate Online helped the USA East Province of the Society of Jesus boost digital fundraising. The team saw a 76% increase in gala fundraising revenue and raised over $3 mill...ion at their annual gala. Holiday eCommerce revenue grew by 20%. Their first Giving Day campaign brought in more than $200,000. Automated stewardship workflows and redesigned donation forms deepened donor engagement and streamlined giving.

Polytechnic School - Education - Medium

Pasadena, USA

Polytechnic School used Blackbaud's unified platform to connect advancement and business offices, improving collaboration and trust. The school streamlined operations with Blackbaud Raiser’s Edge NXT..., Financial Edge NXT, and education management tools. Staff spent less time on admin work and more time engaging with students and families. Centralized systems made information accurate and accessible for students and parents. Technology also supported belonging with accessibility features and name pronunciation tools.

Fort Collins Habitat for Humanity - Non Profit Organization Management - Small

Fort Collins, USA

Blackbaud Development Agent helped Fort Collins Habitat for Humanity scale donor engagement. The small fundraising team used the tool to automate donor outreach and manage relationships without losin...g the personal touch. The solution turned donor insights into direct action, assigning prospects and sending personalized messages. This allowed the team to focus on building relationships and advancing their mission. The organization now engages more donors with greater intention and efficiency.

FeedMore WNY Foundation - Non Profit Organization Management - Medium

Buffalo, USA

FeedMore WNY Foundation used Blackbaud Raiser’s Edge NXT to improve donor segmentation and engagement. The nonprofit faced challenges merging data and engaging mid-level donors after a merger. With B...lackbaud’s tools, they built targeted outreach and improved digital fundraising. Over two years, they saw a 28% increase in online revenue and a 19% rise in online donors. The organization also grew the number of community members served by 51% in five years.

Blackbaud Online Express™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.15/5

Read Reviews (32)
Analytics

4.12/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.15/5

Read Reviews (32)
Analytics

4.12/5

Read Reviews (5)

Software Failure Risk Guidance

?

for Blackbaud Online Express™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Online Express™

Blackbaud, Inc. News

Partnership

Blackbaud and Student First Propel AI-Powered Connected Campus Vision ...

Blackbaud and Student First have expanded their partnership to create a Connected Campus model for higher education. This collaboration integrates Student First's AI-powered SIS with Blackbaud's solutions, enhancing data connectivity and operational efficiency. The partnership aims to streamline processes, improve decision-making, and support student success by uniting systems across institutions.

Product

Blackbaud Announces New Agents for GoodTM, Embedded AI ...

Blackbaud announced enhancements to its Agents for Good suite, introducing four new AI agents: Data Health, Admissions, Digital Marketing, and Accounts Payable. These agents, embedded in Blackbaud's platform, aim to improve donor engagement, data management, and operational efficiency. The updates include AI-powered document processing and anomaly detection, enhancing Blackbaud's offerings for social impact organizations.

Product

Blackbaud Plans 4 New AI Agents for Social Impact

Blackbaud announced the expansion of its AI-first social impact platform with four new Agents for Good: Data Health, Admissions, Digital Marketing, and Accounts Payable. These agents will enhance automation in data quality, admissions processes, marketing campaigns, and financial workflows. Additionally, Blackbaud is integrating AI features like Document Intelligence and Anomaly Detection into Financial Edge NXT to improve operational efficiency.

Awards

Blackbaud Named to TIME America's Best Companies of 2026

Blackbaud has been recognized as one of TIME America's Best Companies of 2026, highlighting its strong employee experience and commitment to social impact through AI-powered solutions. This accolade reflects Blackbaud's focus on fostering a purpose-driven culture and delivering innovative technology to support its global customer base.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO