Blackbaud Online Express™ Overview

Blackbaud-online-express helps nonprofits increase revenue and minimize costs with engaging, straightforward donation forms. Learn more about its helpful features today!

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Online Express™.

Other use cases:

  • Performance Management
  • Product Marketing
  • Collaboration
  • Contract Management
  • Digital Signature
  • Event Management
  • Advertisement
See all use cases See less use cases

Blackbaud Online Express™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Online Express™ works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Online Express™'s features include Ticketing, Recording, and Templates. and Blackbaud Online Express™ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Blackbaud Online Express™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Blackbaud Online Express is a cloud-based online fundraising and marketing product integrated with The Raiser's Edge, creating a single online and offline solution...." Peer review

Blackbaud Online Express™, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Online Express™

Top Industries

  • Non-Profit Organization Management
  • Education
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Blackbaud Online Express™ is popular in Non-Profit Organization Management, Education, and Information Technology And Services and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Blackbaud Online Express™ Use Cases

How does Blackbaud Online Express™ facilitate Communication Management?

What benefits does Blackbaud Online Express™ offer for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Online Express™ solved their CRM needs. Cuspera uses 200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Education

CASE STUDY University of Georgia

Blackbaud CRM helped the University of Georgia reach a $250 million rolling fundraising average. The university used Blackbaud CRM for a 360-degree view of alumni and donors, wealth screening, and an...alytics. Integrated payment options like PayPal and Venmo made giving easier for donors. Batch processing automation streamlined gift processing, handling 6,000 transactions in 72 hours during a major event. The integration with Salesforce Marketing Cloud improved engagement and data management.

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Education

CASE STUDY University of Montevallo

Blackbaud Raiser’s Edge NXT and ResearchPoint helped University of Montevallo build a prospect research function. The university aimed to raise $30 million in seven years for student access, academic... support, and capital projects. Using predictive analytics and Prospect Insights, they automated prospect segmentation and improved donor pipeline management. In one year, they raised $37 million, surpassing their campaign goal. AI-powered tools identified key donor opportunities and streamlined research efforts.

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CASE STUDY Vecova

Vecova used Blackbaud Raiser’s Edge NXT and Prospect Insights to improve fundraising. After COVID-19, their donor data was outdated and inconsistent. Prospect Insights helped them find new major gift... prospects and fill gaps in their donor lists. In a few months, they qualified 72 major gift prospects. Four donors gave matching gifts for Giving Tuesday. They achieved their best Giving Tuesday matching donation performance to date, raising $40,000, with 50% of matching donors identified by Prospect Insights.

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Non-Profit Organization Management

CASE STUDY The Salvation Army, USA Southern Territory

Blackbaud Enterprise Fundraising CRM helps The Salvation Army, USA Southern Territory manage donor data and fundraising. The software supports over 600 users across 15 states. It streamlines workflow...s and boosts productivity for staff. The system helps engage 6.5 million constituents. The organization distributed 60,011 food boxes and provided over 426,000 snacks last year. Staff value the flexibility, integration, and support from Blackbaud and partners like BrightVine.

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Education

CASE STUDY Williston Northampton School

Blackbaud Financial Edge NXT helped Williston Northampton School get a full view of its finances. Before using Blackbaud, the school could not produce key financial statements. The CFO set up the new... system for better reporting and goal setting. The team now uses automated integration with Raiser’s Edge NXT to save time. Monthly reconciliations are faster and more accurate. The school relies on Blackbaud for trusted financial data.

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Education

CASE STUDY University of Georgia

Blackbaud Predictive Analytics helped the University of Georgia improve annual giving campaigns. The university used predictive analytics scores to refine donor segmentation and target lists. They re...duced the audience size for a year-end appeal by over 50%. The response rate more than doubled, and ROI increased by 19%. Direct mail efforts led to a 910% increase in Presidents Club donors year-over-year.

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Blackbaud Online Express™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.15/5 ★

Read Reviews (32)
Analytics

4.12/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.15/5 ★

Read Reviews (32)
Analytics

4.12/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Blackbaud Online Express™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Online Express™

Blackbaud, Inc. News

Partnership

Blackbaud Launches Game-Changing AI Marketing Integration for Nonprofits: What Fundraisers Need to Know - Stock Titan

Blackbaud and Constant Contact have launched a strategic integration embedding Constant Contact's AI-powered digital marketing platform into Blackbaud's Raiser's Edge NXT fundraising software. This integration enhances digital engagement for social impact organizations by enabling personalized multi-channel campaigns, AI-driven campaign creation, and automated data synchronization. The rollout begins in July 2025, with general availability expected in August.

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Financial

Blackbaud Q2 Earnings: Record 45% Rule of 40 Score, Raises 2025 ...

Blackbaud reported strong Q2 2025 financial results, achieving a record Rule of 40 score of 45.3%. Despite a 2.1% decline in GAAP revenue due to the EVERFI divestiture, non-GAAP organic revenue rose by 6.8%. The company improved its GAAP operating margin by 540 basis points to 20.1% and raised its full-year guidance, projecting revenue of $1.120-$1.130 billion and non-GAAP EPS of $4.30-$4.50.

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Financial

Blackbaud : Q2 Earnings Snapshot | MarketScreener

Blackbaud reported Q2 earnings of $26 million, with adjusted earnings of $1.21 per share, surpassing analyst expectations of $1.05. Revenue for the quarter was $281.4 million. The company raised its full-year earnings guidance to $4.30-$4.50 per share and projected revenue between $1.12 billion and $1.13 billion.

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Awards

Blackbaud Named One of Newsweek's World's Greenest Companies 2025

Blackbaud has been recognized by Newsweek as one of the World's Greenest Companies for 2025, highlighting its commitment to sustainability within the software sector for nonprofits, education, and CSR.

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Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO