Blackbaud Online Express™: Use-Cases, Insights and Reviews | 2026 Cuspera

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.
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Blackbaud Award Management helped Sam Houston State University simplify its scholarship process. The platform reduced application completion time to under an hour. Nearly 90% of scholarship opportuni...ties are now auto-matched to students. The university saw a 40% year-over-year increase in applications. Mobile access improved, making it easier for students to apply. Staff and students both benefited from the streamlined system.
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Blackbaud helped the University of Indianapolis break fundraising records. The advancement team used data-driven tools instead of guesswork. They raised over $10 million annually, including $16 milli...on in one year. Predictive analytics reconnected them with a long-lost alum, leading to a new endowed scholarship. The team now focuses on building strong donor relationships using Blackbaud’s integrated solutions.
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Blackbaud Financial Edge NXT and Raiser’s Edge NXT helped Jim Pattison Children’s Hospital Foundation improve financial stewardship. The foundation can now track restricted and designated funds more ...accurately. Reconciliation is faster and easier. Donors get clear, timely reports about their impact. The team saves time and uses Blackbaud AI to boost transparency and trust.
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Blackbaud Raiser's Edge NXT with Prospect Insights Pro helped the Archdiocese of Indianapolis increase giving potential by 61%. The solution identified 311 new high-potential prospects and uncovered ...$14 million in new giving opportunities. Gift officers used predictive insights to focus outreach and manage donor portfolios more efficiently. Structured data and clear metrics improved accountability and decision-making. The Archdiocese now engages donors year-round, supporting a $6 million annual appeal.
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