Blackbaud Online Express™ Overview

Blackbaud-online-express helps nonprofits increase revenue and minimize costs with engaging, straightforward donation forms. Learn more about its helpful features today!

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Online Express™.

Other use cases:

  • Performance Management
  • Product Marketing
  • Collaboration
  • Contract Management
  • Digital Signature
  • Event Management
  • Advertisement
See all use cases See less use cases

Blackbaud Online Express™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Online Express™ works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Online Express™'s features include Ticketing, Recording, and Templates. and Blackbaud Online Express™ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Blackbaud Online Express™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We use it to process our online gifts and online event registrations and send emails with it...." Peer review by Karen Stuhlfeier, bCRE Associate, Advancement Services Director (Raiser's Edge), St. Paul Academy and Summit School

Blackbaud Online Express™, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Online Express™

Top Industries

  • Non-Profit Organization Management
  • Education
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Blackbaud Online Express™ is popular in Non-Profit Organization Management, Education, and Information Technology And Services and is widely used by Small Business, Enterprise, and Mid Market.

Blackbaud Online Express™ Customer wins, Customer success stories, Case studies

What benefits does Blackbaud Online Express™ offer for Communication Management?

What makes Blackbaud Online Express™ ideal for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Online Express™ solved their CRM needs. Cuspera uses 200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Ignite Philanthropy - Non Profit Organization Management

Blackbaud Grantmaking helps Ignite Philanthropy manage complex grant cycles for nonprofit and foundation clients. Ignite processes 900 to 1,000 applications each year, handling $15 to $20 million in ...contributions. The platform lets Ignite customize forms, reports, and templates for each client. Electronic document delivery speeds up payments and improves applicant experiences. Branch functionality keeps client data separate and secure, reducing admin work and boosting efficiency.

Read more →

Habitat for Humanity of Greater Greensboro - Non Profit Organization Management

Financial Edge NXT helped Habitat for Humanity of Greater Greensboro improve its accounting. The nonprofit needed software that could handle nonprofit fund accounting. Their old system could not trac...k home sales, mortgage payments, or asset classes. With Financial Edge NXT, they now create detailed financial reports and show donors how funds are used. This builds donor trust and supports better financial decisions.

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Gonzaga College High School - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school used cloud-based tools for records, tuition, enrollment, fundraising, and finance. Gonzag...a saw more families apply, revenue growth, and fewer late payments. Moving summer packets online saved over $20,000 and two days of staff time. The school tailored tuition discounts to fit each family’s needs.

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Georgian College - Education

Blackbaud Raiser’s Edge NXT with Prospect Insights helped Georgian College improve alumni engagement and fundraising. The college used AI-powered analytics to quickly identify the top 700 major givin...g prospects. This made it easier to focus on donors with the highest likelihood to give. The tool helped staff save time and use resources better. Georgian College now targets the right people for events and fundraising, supporting its skilled trades campaign.

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Fort Collins Habitat for Humanity - Non Profit Organization Management

Blackbaud Raiser’s Edge NXT and Prospect Insights help Fort Collins Habitat for Humanity improve fundraising. The team uses artificial intelligence to find top donor prospects and get smart recommend...ations. This saves time and lets staff focus on building donor relationships. The software makes the team more effective and efficient. Staff feel empowered and excited about reaching their goals.

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Evangelical Lutheran Church in America - Religious Institutions

Blackbaud CRM and Blackbaud Cloud Operations helped the Evangelical Lutheran Church in America move from on-premises to cloud. The church wanted to save money and focus on its mission, not IT infrast...ructure. The move cut costs for infrastructure and disaster recovery. Security improved with database encryption. The church saved 100% of the time spent on server and database upgrades. Staff now focus on strategic work and engagement, not technical tasks.

Read more →

Blackbaud Online Express™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.15/5

Read Reviews (32)
Analytics

4.12/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.15/5

Read Reviews (32)
Analytics

4.12/5

Read Reviews (5)

Software Failure Risk Guidance

?

for Blackbaud Online Express™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Online Express™

Blackbaud, Inc. News

Company

Blackbaud Expands India Presence with New Hyderabad Office, Strengthening Global Innovation and Social Impact - MSN

Blackbaud has opened a new office in Hyderabad, India, to enhance its global innovation efforts and increase its social impact.

Financial

Blackbaud Announces 2025 Third Quarter Results

Blackbaud announced its 2025 third-quarter financial results, reporting a GAAP total revenue of $281.1 million, a 1.9% decrease due to the divestiture of EVERFI. Non-GAAP organic revenue increased by 5.2%. The company highlighted significant investments in AI at its bbcon conference, aiming to enhance customer engagement and operational efficiency. Blackbaud reiterated its full-year financial guidance and noted a stock repurchase plan.

Product

Blackbaud Unlocks New Features for UK Raiser's Edge NXT Customers

Blackbaud has launched new features for UK Raiser's Edge NXT customers, including Optimised Donation Forms, Gift Aid enhancements, and a Constant Contact integration. These updates aim to improve donor engagement, compliance, and data management for UK charities. The features include mobile-first design, automated HMRC validation, and multichannel marketing capabilities, enhancing fundraising efficiency and donor communication.

Financial

Blackbaud Announces Date of Third Quarter 2025 Financial Results - Yahoo Finance

Blackbaud will announce its third quarter 2025 financial results on October 29, 2025, before the U.S. markets open. A conference call will follow at 8:00 a.m. ET to discuss the results.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO