Blackbaud Online Express™ Overview

Blackbaud-online-express helps nonprofits increase revenue and minimize costs with engaging, straightforward donation forms. Learn more about its helpful features today!

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Online Express™.

Other use cases:

  • Performance Management
  • Product Marketing
  • Collaboration
  • Contract Management
  • Digital Signature
  • Event Management
  • Advertisement
See all use cases See less use cases

Blackbaud Online Express™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Online Express™ works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Online Express™'s features include Ticketing, Recording, and Templates. and Blackbaud Online Express™ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Blackbaud Online Express™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"...In addition, I can keep track on email communications through this portal as well...." Peer review by Administrator

Blackbaud Online Express™, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Online Express™

Top Industries

  • Non-Profit Organization Management
  • Education
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Blackbaud Online Express™ is popular in Non-Profit Organization Management, Education, and Information Technology And Services and is widely used by Small Business, Enterprise, and Mid Market.

Blackbaud Online Express™ Customer wins, Customer success stories, Case studies

What benefits does Blackbaud Online Express™ offer for Communication Management?

How does Blackbaud Online Express™ address your Engaging And Following Up Challenges?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Online Express™ solved their CRM needs. Cuspera uses 200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →

Berwick Academy - Education - education

Blackbaud's suite of education management solutions helped Berwick Academy automate processes and improve efficiency. The school moved to a connected, cloud-based system, making it easier for tech-sa...vvy families to access resources. Parents now enjoy a seamless experience for grades, billing, and contracts. The platform improved communication and information sharing. Berwick Academy values its influence on product development with Blackbaud.

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Bow Valley College - Education - education

Raiser's Edge NXT helps Bow Valley College improve fundraising with strong analytics and reporting. The college uses the platform to manage donor data, track alumni engagement, and support major gift... workflows. With real-time information and custom reports, the team makes data-driven decisions and forecasts donations. Bow Valley College surpassed its $25 million fundraising target in the quiet phase and has raised $30 million toward a $35 million goal. The platform enables precise goal setting and effective team collaboration.

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Gonzaga College High School - Education - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school saw more families apply, revenue growth, and fewer late payments. Blackbaud Tuition Manag...ement let them adjust fees to match each family’s needs. The new website, built with Blackbaud School Website System, improved their online presence. Gonzaga saved time and money with these cloud-based education management tools.

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Williston Northampton School - Education - Education

Blackbaud Financial Edge NXT gives Williston Northampton School a full view of its finances. The finance team uses the software for clear, reliable reporting and easy reconciliation. Integration with... Raiser’s Edge NXT saves time and removes duplicate data entry. The team can quickly create reports for board members, department heads, and donors. Blackbaud’s user-friendly features help the school manage budgets and spending with confidence.

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NSU University School - Education - Education

Blackbaud’s K–12 software helped NSU University School save $25,000 each year and over 450 hours of staff time. The school replaced old systems with Blackbaud’s enrollment, SIS, LMS, tuition, and fin...ancial aid solutions. This unified platform improved productivity and allowed staff to focus on mission-driven work. Financial aid applications rose by 20%, and 90% of families now use auto-pay, reducing manual tasks. The school integrated Blackbaud SKY API for seamless vendor connections and better service.

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Blackbaud Online Express™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.15/5

Read Reviews (32)
Analytics

4.12/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.15/5

Read Reviews (32)
Analytics

4.12/5

Read Reviews (5)

Software Failure Risk Guidance

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for Blackbaud Online Express™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Online Express™

Blackbaud, Inc. News

Financial

Blackbaud Announces Date of First Quarter FY2026 Financial Results

Blackbaud will announce its first quarter FY2026 financial results on April 29, 2026, before U.S. markets open. A conference call will follow to discuss the results.

Product

Blackbaud Showcases New Innovation for Corporate Social Impact at Annual Summit

Blackbaud unveiled significant innovations for its YourCause platform at the Corporate Social Impact Summit. Enhancements include AI-driven tools for employee engagement, new donation methods like Apple Pay and Google Pay, and the YourCause Processing Portal for donation management. The platform also integrates with Microsoft Teams and Slack, and features improved impact reporting with the Impact Planner tool.

Product

Blackbaud, Inc.: Official Announcements

Blackbaud announced the general availability of its new AI Agent for Raiser's Edge NXT, enhancing customer capabilities in the social impact sector.

Awards

Blackbaud Wins Awards for AI Innovation & Responsible Tech

Blackbaud received three prestigious awards for its AI innovation and responsible technology development. The accolades include the BIG Innovation Award, the Responsible AI Institute's RAISE Award, and the Stevie Award for Thought Leadership Campaign of the Year. These awards highlight Blackbaud's commitment to ethical AI and its transformative impact on the social impact sector through initiatives like the Intelligence for Good and the AI Coalition for Social Impact.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO