Blackbaud Online Express™ Overview

Blackbaud-online-express helps nonprofits increase revenue and minimize costs with engaging, straightforward donation forms. Learn more about its helpful features today!

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Online Express™.

Other use cases:

  • Performance Management
  • Product Marketing
  • Collaboration
  • Contract Management
  • Digital Signature
  • Event Management
  • Advertisement
See all use cases See less use cases

Blackbaud Online Express™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Online Express™ works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Online Express™'s features include Ticketing, Recording, and Templates. and Blackbaud Online Express™ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Blackbaud Online Express™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Blackbaud Online Express is used by my clients' development and communications teams to engage donors and develop new fundraising sources via email marketing...." Peer review by Patrick Plaisance, CTO (Chief Technical Officer), Pachyderm Consulting

Peer review evidence (same sources as the product rating summary)

"...We are able to load email delivery metrics onto the individual records in Raiser's Edge when sending out blast emails...." Peer review by Lisa Tacker, Director of IT and CRM Systems Specialist, Two Ten Footwear Foundation
"...Blackbaud Online Express is used by my clients' development and communications teams to engage donors and develop new fundraising sources via email marketing...." Peer review by Patrick Plaisance, CTO (Chief Technical Officer), Pachyderm Consulting
"...Ready to learn more?..." Online Fundraising & Donation Software - Online Express

Blackbaud Online Express™, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Online Express™

Top Industries

  • Non-Profit Organization Management
  • Education
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Blackbaud Online Express™ is popular in Non-Profit Organization Management, Education, and Information Technology And Services and is widely used by Small Business, Enterprise, and Mid Market.

Blackbaud Online Express™ Customer wins, Customer success stories, Case studies

How can Blackbaud Online Express™ enhance your Communication Management process?

Why is Blackbaud Online Express™ the best choice for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Online Express™ solved their CRM needs. Cuspera uses 200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

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Williston Northampton School - Education - Small

Easthampton, USA

Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software for transparent reporting and strategic planning. Automated int...egration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.

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Crowe LLC - Accounting - Large

Chicago, USA

YourCause from Blackbaud helped Crowe LLC simplify corporate social responsibility work. The platform reduced admin tasks and made it easier for employees to engage in giving and volunteering. Crowe ...used AI-powered tools to measure and share impact stories. The solution enabled faster donations and deeper team involvement. Crowe’s Purpose & Sustainability Manager praised the tools for making work life easier.

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Vecova - Non Profit Organization Management - Small

Calgary, Canada

Vecova used Blackbaud Raiser’s Edge NXT and Prospect Insights to improve fundraising. After staff changes, their donor data was inconsistent. Prospect Insights helped them find 72 new major gift pros...pects. Four donors gave matching gifts for Giving Tuesday. Vecova achieved their best Giving Tuesday matching donation performance, raising $40,000. The team now engages donors more personally and efficiently.

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University of Montevallo - Education - Small

Montevallo, USA

Blackbaud fundraising and analytics solutions helped the University of Montevallo surpass its $30 million campaign goal in just one year, raising $37 million. The university used Prospect Insights in... Raiser’s Edge NXT and ResearchPoint to automate prospect research and segment donor lists. AI-powered recommendations enabled the team to identify and cultivate new major gift prospects. The university secured two $25,000 scholarships from a single donor. The campaign’s early success led to an increased goal of $50 million.

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Blackbaud Online Express™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.15/5 ★

Read Reviews (32)
Analytics

4.12/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.15/5 ★

Read Reviews (32)
Analytics

4.12/5 ★

Read Reviews (5)

Blackbaud Online Express™ Integrations

Blackbaud Online Express™ integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.34/5 ★

Read Reviews (23)
Data Export

3.63/5 ★

Read Reviews (17)

ExpenseWire

3.97 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Gooddata Analytics

4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Emma Email Marketing

4.09 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Paycor

4.32 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

dotDigital Engagement Cloud

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Blackbaud Online Express™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Online Express™

Blackbaud, Inc. News

Product

Blackbauds Latest Product Innovations Reflect Companys Defensible Market Position; Anchored in Data, Context, and Trust

Blackbaud has announced a series of AI-driven product innovations aimed at enhancing its social impact solutions. These innovations include the Development Agent for Raisers Edge NXT, which automates donor engagement, and Chat for Blackbaud AI, which integrates context-aware intelligence into core solutions. These updates are designed to increase efficiency, improve decision-making, and strengthen customer engagement across various sectors, including education and financial management.

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Awards

Blackbaud Recognized for AI Innovation and Leadership by the American Business Awards

Blackbaud received two Bronze Stevie Awards from the American Business Awards for AI innovation and leadership. The company was recognized in the AI for Social Good category for its AI solutions aiding nonprofits, and Carrie Cobb, Blackbaud's chief data and AI officer, was honored in the Women in AI Leadership category for her ethical AI innovation efforts.

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Product

Blackbaud Launches New Category of AI Agent with General Availability of its First Agent for Good

Blackbaud has launched its first AI agent, the Development Agent, designed to enhance donor engagement and fundraising efficiency. This agent, part of Blackbaud's new category of agentic AI, is now available to Raisers Edge NXT customers in the U.S. It operates autonomously, helping organizations personalize outreach and build donor trust, with plans to expand to other products and markets.

Read more →
Product

Blackbaud's Latest Product Innovations Reflect Company's Defensible Market Position; Anchored in Data, Context, and Trust

Blackbaud announced new AI-powered product innovations, including the Development Agent for Raiser's Edge NXT, enhancing fundraising capabilities. The updates aim to integrate AI into systems of record, improving efficiency and decision-making across financial management and education sectors. These innovations emphasize trust, data, and context to maintain Blackbaud's market leadership in the social impact sector.

Read more →

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO