Blackbaud Online Express™ Overview

Blackbaud-online-express helps nonprofits increase revenue and minimize costs with engaging, straightforward donation forms. Learn more about its helpful features today!

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Online Express™.

Other use cases:

  • Performance Management
  • Product Marketing
  • Collaboration
  • Contract Management
  • Digital Signature
  • Event Management
  • Advertisement
See all use cases See less use cases

Blackbaud Online Express™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Online Express™ works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Online Express™'s features include Ticketing, Recording, and Templates. and Blackbaud Online Express™ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Blackbaud Online Express™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Effective fund-raising efforts are best managed in BOE as historical data can be stored and retrieved like on-going donor management,..." Peer review by Director in Research & Development

Peer review evidence (same sources as the product rating summary)

"...We use it to process our online gifts and online event registrations and send emails with it...." Peer review by Karen Stuhlfeier, bCRE Associate, Advancement Services Director (Raiser's Edge), St. Paul Academy and Summit School
"...Blackbaud Online Express is used by my clients' development and communications teams to engage donors and develop new fundraising sources via email marketing...." Peer review by Patrick Plaisance, CTO (Chief Technical Officer), Pachyderm Consulting
"...Ready to learn more?..." Online Fundraising & Donation Software - Online Express

Blackbaud Online Express™, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Online Express™

Top Industries

  • Non-Profit Organization Management
  • Education
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Blackbaud Online Express™ is popular in Non-Profit Organization Management, Education, and Information Technology And Services and is widely used by Small Business, Enterprise, and Mid Market.

Blackbaud Online Express™ Customer wins, Customer success stories, Case studies

How can Blackbaud Online Express™ enhance your Communication Management process?

What makes Blackbaud Online Express™ ideal for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Online Express™ solved their CRM needs. Cuspera uses 200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →

The USA East Province of the Society of Jesus - Religious Institutions - Medium

New York, USA

Blackbaud Advisory+ and Luminate Online helped the USA East Province of the Society of Jesus boost digital fundraising. The team saw a 76% increase in gala fundraising revenue and raised over $3 mill...ion at their annual gala. Holiday eCommerce revenue grew by 20%. Their first Giving Day campaign brought in more than $200,000. Automated stewardship workflows and redesigned donation forms deepened donor engagement and streamlined giving.

Polytechnic School - Education - Medium

Pasadena, USA

Polytechnic School used Blackbaud's unified platform to connect advancement and business offices, improving collaboration and trust. The school streamlined operations with Blackbaud Raiser’s Edge NXT..., Financial Edge NXT, and education management tools. Staff spent less time on admin work and more time engaging with students and families. Centralized systems made information accurate and accessible for students and parents. Technology also supported belonging with accessibility features and name pronunciation tools.

Fort Collins Habitat for Humanity - Non Profit Organization Management - Small

Fort Collins, USA

Blackbaud Development Agent helped Fort Collins Habitat for Humanity scale donor engagement. The small fundraising team used the tool to automate donor outreach and manage relationships without losin...g the personal touch. The solution turned donor insights into direct action, assigning prospects and sending personalized messages. This allowed the team to focus on building relationships and advancing their mission. The organization now engages more donors with greater intention and efficiency.

FeedMore WNY Foundation - Non Profit Organization Management - Medium

Buffalo, USA

FeedMore WNY Foundation used Blackbaud Raiser’s Edge NXT to improve donor segmentation and engagement. The nonprofit faced challenges merging data and engaging mid-level donors after a merger. With B...lackbaud’s tools, they built targeted outreach and improved digital fundraising. Over two years, they saw a 28% increase in online revenue and a 19% rise in online donors. The organization also grew the number of community members served by 51% in five years.

Blackbaud Online Express™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.15/5

Read Reviews (32)
Analytics

4.12/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.15/5

Read Reviews (32)
Analytics

4.12/5

Read Reviews (5)

Software Failure Risk Guidance

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for Blackbaud Online Express™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Online Express™

Blackbaud, Inc. News

Product

Blackbaud Reinforces Its Responsible AI Approach With Independent Certifications

Blackbaud has achieved two RAISE Pathway certifications from the Responsible AI Institute, validating its responsible AI governance practices. The Generative AI Foundation Badge and the Responsible AI Foundation Badge confirm Blackbaud's adherence to global standards, including NIST and ISO/IEC, ensuring trust in its AI-powered solutions for social impact organizations.

Product

BLKB - Blackbaud Inc News

Blackbaud has enhanced its Raiser's Edge NXT platform by integrating with Microsoft 365 Copilot, increasing flexibility in accessing fundraising intelligence. This integration aims to optimize fundraising operations by leveraging AI capabilities within the Microsoft 365 environment.

Product

Blackbaud Increases Flexibility to Access Fundraising Intelligence as Raiser's Edge NXT® Integrates with Microsoft 365 Copilot

Blackbaud has integrated its Raiser's Edge NXT with Microsoft 365 Copilot, enhancing access to fundraising intelligence for users. This integration allows nonprofit professionals to use natural-language prompts to retrieve insights directly within Microsoft 365 applications, streamlining workflows and decision-making processes. The integration underscores Blackbaud's commitment to providing AI-powered solutions for social impact organizations.

Executive

Blackbaud appoints Anthony W. Boor to Board while ...

Blackbaud has appointed Anthony W. Boor to its Board as a Class A director. He will also continue his role as Executive Vice President of Corporate Development and Strategy. The appointment was effective as of August 5, 2026.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO