Blackbaud CRM and Continue To Give both cater to the CRM market with distinct focuses. Blackbaud CRM excels in supporting large enterprises, especially in non-profit management, due to its robust data management and reporting features. Its vendor support ensures comprehensive assistance. Continue To Give is better for religious institutions with its emphasis on communications and helpdesk management, reinforced by strong 24/7 support. Each product meets varying strategic needs and operational workflows respective to their target audiences.
Blackbaud CRM: Blackbaud CRM offers advanced fundraising and CRM software for organizations. Productive relationships are built using industry-leading tools.
Continue To Give: Continue-to-give makes giving easy with options like text, app, kiosk, and more. Increase donations through their fundraising tools for churches, non-profits, and individuals.
| Blackbaud CRM | Continue To Give | |
|---|---|---|
| Key Capabilities Supported | Blackbaud CRM offers significant capabilities in direct marketing and relationship management. It supports tasks like communication and engagement management effectively. → | Continue To Give strengthens its capabilities in communication and helpdesk management. It also allows for scheduling social media posts and robust engagement follow-ups. → |
| Business Goals | Blackbaud CRM helps enhance customer relationships and improve social presence. It focuses on increasing customer lifetime value and ROI. → | Continue To Give aims to acquire new customers and enhance relationships. It is also geared towards improving navigation and establishing thought leadership. → |
| Core Features | Blackbaud CRM is known for strong data import and export features. It offers custom reports and analytics that fit large enterprise needs. → | Continue To Give facilitates ease of data handling with import and export features. It also supports custom reports and focuses on integration. → |
| Vendor Support | Blackbaud CRM provides comprehensive 24/7 support. It also offers email, phone, and chat support to meet varied user needs. → | Continue To Give has robust 24/7 support complemented by email, chat, and phone options, which aligns with operational requirements. → |
| Segments and Industries | Blackbaud CRM is predominantly used by large enterprises in non-profit and educational sectors. It caters to complex operational structures. → | Continue To Give serves large enterprises and religious institutions. It fits well within management consulting and healthcare. → |
| Operational Alignment | Blackbaud CRM fits into large-scale operations with complex workflows. It's built for non-profit organization management. → | Continue To Give aligns with organizations that have a strong need for communication precision and real-time support. It is tailored for smaller, focused operational scales. → |
Blackbaud CRM and Continue To Give: Best activities based on customer satisfaction
Blackbaud CRM in Action: Unique Activities
How does Blackbaud CRM address your Contact List Management Challenges?
"...I used it in the development department in a variety of ways:Donor information-donation tracking, contactable informationWebsite platformMembership selling and trackingManaging campaignsEvent..." Peer review by Verified User, Vice-President in Other, Non-Profit Organization Management
How can Blackbaud CRM optimize your Relationship Management Workflow?
"...It is used to run reports and in overall relationship management with key people...." Peer review by Executive in Marketing
Continue To Give in Action: Unique Activities
What benefits does Continue To Give offer for Helpdesk Management?
"...Continue to Give's percantage was reasonable and their support staff helped us get up and running quickly...." Peer review by Sam V., Tour Leader
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Blackbaud CRM | Continue To Give | |
|---|---|---|
| Peer score | 3.6 | 4.4 |
| Peer insights | 672 | 573 |
| Top industries |
Non Profit Organization Management 62.0%
Education 15.0%
Hospital & Health Care 6.0%
|
Religious Institutions 50.0%
Non Profit Organization Management 46.0%
Management Consulting 2.0%
|
| SMB and Mid-Market | 87.0% | 98.0% |
| Enterprise | 13.0% | 2.0% |
| Pricing | Blackbaud CRM |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Blackbaud CRM news
Blackbaud Reinforces Its Responsible AI Approach With Independent Certifications
Blackbaud has achieved two RAISE Pathway certifications from the Responsible AI Institute, validating its responsible AI governance practices. The Generative AI Foundation Badge and the Responsible AI Foundation Badge confirm Blackbaud's adherence to global standards, including NIST and ISO/IEC, ensuring trust in its AI-powered solutions for social impact organizations.
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