Overview: Blackbaud CRM and ClientLook as CRM Category solutions.
Blackbaud CRM primarily serves large enterprises and non-profits, supporting advanced CRM functions like direct marketing and relationship management. It excels with robust integration and extensive data handling features. ClientLook, on the other hand, leans towards real estate and IT sectors, offering comprehensive communication management and impressive analytics. It’s built for collaboration with excellent support options, favoring email and phone interactions. Both products cater to different customer segments; Blackbaud prioritizes 24/7 assistance, while ClientLook provides heightened chat support engagement.
Blackbaud CRM: Blackbaud CRM offers advanced fundraising and CRM software for organizations. Productive relationships are built using industry-leading tools.
ClientLook: ClientLook, a CRM platform for CRE professionals by LightBox, allows property tracking and transaction management. Tasks can be scheduled on this all-in-one commercial real estate tool.
Blackbaud CRM and ClientLook: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Blackbaud CRM facilitates direct marketing and effective relationship management, which suits large enterprises and nonprofits. read more →
ClientLook supports dynamic communication management and collaboration, fitting well with IT and real estate sectors. read more →
Business Goals
Blackbaud CRM supports enhancing customer relationships and improving digital presence, crucial for nonprofits aiming for improved ROI. read more →
ClientLook focuses on acquiring customers and improving internal communications, aligning with real estate and tech companies looking to expand market share. read more →
Core Features
Blackbaud CRM offers strong integration and comprehensive data import/export capabilities, with custom reporting becoming a major strength. read more →
ClientLook stands out with its seamless analytics and compliance features, supporting users with reliable integration and data solutions. read more →
Vendor Support
Blackbaud CRM users appreciate around-the-clock support, which is beneficial for large-scale operations. read more →
ClientLook provides robust chat and phone support, appealing to users needing immediate communication. read more →
Segments and Industries
Blackbaud CRM is tailored predominantly for large enterprises and the nonprofit sector, including education and healthcare. read more →
ClientLook is a fit for the IT and real estate industries, favored by mid-sized and large enterprises. read more →
Operational Alignment
Blackbaud CRM aligns with the operational workflows of nonprofits through offline and cause-related channels. read more →
ClientLook fits into operations needing mobile utilization and collaboration channels, like real estate firms. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Blackbaud CRM in Action: Unique Use Cases
How efficiently Does Blackbaud CRM manage your Contact List Management?
How can Blackbaud CRM enhance your Relationship Management process?
ClientLook in Action: Unique Use Cases
How does ClientLook facilitate Communication Management?
What benefits does ClientLook offer for Collaboration?
How can ClientLook optimize your Helpdesk Management Workflow?
Alternatives
Integrations
Few Blackbaud CRM Integrations
News
Latest Blackbaud CRM News
Blackbaud Named One of Newsweek's World's Greenest Companies 2025
Blackbaud has been recognized by Newsweek as one of the World's Greenest Companies for 2025, highlighting its commitment to sustainability within the software sector for nonprofits, education, and CSR.
