Zoho ContactManager Overview

This is a summary of the comprehensive capabilities and benefits of Zoho ContactManager based on over 374 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zoho ContactManager, Relenta, ClientLook, TeamWave, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zoho ContactManager is right for your needs? Our Cuspera AI engine can evaluate how Zoho ContactManager fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoho ContactManager supports business activities such as:

  • Contact List Management
  • Engagement Management
  • Communication Management
  • Collaboration
  • Generation Of New Leads

Zoho ContactManager can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, and Scale Best Practices. It can help manage these activities if you use E-Mail and Social Media for these needs.

Zoho ContactManager was founded in 1996. Information Technology and Services Vertical is its biggest customer base.

Reviews

"...I wear a few hats so need to contact clients various different emails such as sales@, support@, billing@, etc...." Peer review by Peter L., Internet

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Zoho ContactManager solved their CRM needs. Cuspera uses 374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Zoho ContactManager.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Zoho ContactManager.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management with E-Mail

4.72/5 ★

Read Reviews (62)

"...I wear a few hats so need to contact clients various different emails such as sales@, support@, billing@, etc...."
tracking contacts

4.04/5 ★

Read Reviews (2)

"...Many reviews pointed to how this free offering helped streamline their contacts and track future interactions with potential customers. ..."
creating contact list

3.42/5 ★

Read Reviews (1)

"...The search engine is amazingly fast and so is the sync between e.g. Outlook (newly created contact) and ContactManager (contact appear within seconds)...."
Engagement Management with E-Mail and Social Media

4.73/5 ★

Read Reviews (19)

"...Engage via email & social media...." Online Contact Management Software
engaging and following up

4.64/5 ★

Read Reviews (15)

"...Not only will it help you organize yourself, you can also create follow-up on pending deals and activities...."
Communication Management with E-Mail and Social Media

4.64/5 ★

Read Reviews (7)

"...A tool that allows us to have the whole team working in one place, share contacts, track tasks, send emails and create notes...."
sending & publishing communications

4.55/5 ★

Read Reviews (5)

"...A tool that allows us to have the whole team working in one place, share contacts, track tasks, send emails and create notes...."
PEER EXPERIENCES
Contact List Management with E-Mail

4.72/5 ★

Read Reviews (62)

"...I wear a few hats so need to contact clients various different emails such as sales@, support@, billing@, etc...." Peer review by Peter L., Internet
tracking contacts

4.72/5 ★

Read Reviews (2)

creating contact list

4.72/5 ★

Read Reviews (1)

Engagement Management with E-Mail and Social Media

4.73/5 ★

Read Reviews (19)

"...Engage via email & social media...." Online Contact Management Software
engaging and following up

4.73/5 ★

Read Reviews (15)

Communication Management with E-Mail and Social Media

4.64/5 ★

Read Reviews (7)

"...A tool that allows us to have the whole team working in one place, share contacts, track tasks, send emails and create notes...." Peer review by Jackson Eli H, Civil Engineer
sending & publishing communications

4.64/5 ★

Read Reviews (5)

19+ more Business Use Cases

Our AI advisor, Wyz, harnessed 374 insights from peers and experts to help you assess how these Zoho ContactManager use cases fit your CRM needs.

Popular Business Setting

for Zoho ContactManager

Top Industries

  • Information Technology and Services
  • Non-Profit Organization Management
  • Management Consulting

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Peers used Zoho ContactManager to Acquire customers and Enhance customer relationships

IT and Other Capabilities

for Zoho ContactManager

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.55/5 ★

Read Reviews (24)
Data Import

3.41/5 ★

Read Reviews (47)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.55/5 ★

Read Reviews (24)
Data Import

3.41/5 ★

Read Reviews (47)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.94/5 ★

Read Reviews (44)
Email Support

3.88/5 ★

Read Reviews (2)
Chat Support

3.88/5 ★

Read Reviews (2)
Phone Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.94/5 ★

Read Reviews (44)
Email Support

3.88/5 ★

Read Reviews (2)
Chat Support

3.88/5 ★

Read Reviews (2)
Phone Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.88/5 ★

Read Reviews (1)
Custom Reports

3.64/5 ★

Read Reviews (21)
Analytics

3.08/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.88/5 ★

Read Reviews (1)
Custom Reports

3.64/5 ★

Read Reviews (21)
Analytics

3.08/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Zoho ContactManager

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho ContactManager

Vendor Profile Details

Company Name

Zoho Corporation

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE