Zoho ContactManager: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Zoho ContactManager
Brand: Zoho ContactManager
Rating: 4.21 (374 reviews)

4.21 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Zoho ContactManager | Online contact management software that lets you organize contacts, tasks, and deals in one place

Zoho ContactManager Overview

Zoho-contactmanager offers Bigin by Zoho CRM, a user-friendly CRM for small and micro businesses. A free trial can be started today.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Zoho ContactManager.

Other use cases:

Collaboration
Generation Of New Leads
Lead Tracking
Promotion Management
Discount Management
Deal Management
Follower Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho ContactManager.

Other priorities:

Enter New Markets Internationally Or Locally
Scale Best Practices

See all business priorities See less business priorities

Zoho ContactManager Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho ContactManager works with different mediums / channels such as E-Mail. and Social Media.

Reviews

"...Not only will it help you organize yourself, you can also create follow-up on pending deals and activities...." Peer review by William Paz

Zoho ContactManager, Relenta, ClientLook, TeamWave, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho ContactManager

Top Industries

Information Technology and Services
Non-Profit Organization Management
Management Consulting

Popular in

Small Business
Large Enterprise
Mid Market

Zoho ContactManager is popular in Information Technology And Services, Non-Profit Organization Management, and Management Consulting and is widely used by Small Business, Large Enterprise, and Mid Market.

Zoho ContactManager Customer wins, Customer success stories, Case studies

How does Zoho ContactManager facilitate Contact List Management?

Zoho ContactManager is a cloud-based software designed to organize business contacts. It allows users to manage contacts, assign tasks, track pending activities, and plan follow-up interactions. While Zoho ContactManager offers several features, users may find that there are limited options for customization and improvement.

"...It has been great to be able to work with Zoho, because it has allowed the company to manage the information of the contacts of potential clients, as well as regular clients in one place, generating greater control and at the time of accessing it or needing it for a business meeting, be it in a faster way...." Peer review by Jane J. C, Sales And Marketing Specialist

Read Reviews

How does Zoho ContactManager address your Engagement Management Challenges?

What solutions does Zoho ContactManager provide for Communication Management?

What benefits does Zoho ContactManager offer for Collaboration?

Why is Zoho ContactManager the best choice for Generation Of New Leads?

11 buyers and buying teams have used Cuspera to assess how well Zoho ContactManager solved their CRM needs. Cuspera uses 374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

NIC brings Government of India offices to the cloud using Zoho Workplace: Customer Story

Zoho has been selected by the National Informatics Center (NIC) to migrate the Government of India's email and office suite services to a secure cloud environment. This involves deploying a custom ve...rsion of Zoho Workplace, enhancing security and collaboration for government departments. The migration, which began in 2023, has already transitioned over 11 lakh accounts, with plans to continue expanding across ministries.

CRM Masters Powers Digital Transformation by Delivering 2000+ Zoho ...

CRM Masters has successfully delivered over 2,000 Zoho projects globally, aiding digital transformation for businesses in the USA, UK, UAE, and India. As a Zoho Premium Partner, they provide tailored... solutions using Zoho's suite of applications, enhancing operational efficiency and customer engagement across various industries, including manufacturing and healthcare.

Joyalukkas Joins Forces with Zoho for Global Digital Transformation

Joyalukkas partners with Zoho to implement Zoho's Customer Experience Platform across 175 showrooms globally, enhancing customer engagement and operational efficiency. The platform will unify sales a...nd centralize customer data, initially rolled out in India and expanding to 10 international markets. Zoho's scalable technology supports Joyalukkas' shift to proactive, insight-driven customer interactions.

Funding Strategies - Financial Services

Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.

Agappe Diagnostics - Medical Devices

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

ActionCOACH UK - Consulting

Zoho Backstage helped ActionCOACH UK run their flagship BizX event. Before, they used many tools and had trouble managing data and event tasks. With Zoho Backstage, they built a branded event website..., managed ticket sales, and used QR codes for fast check-in. The mobile app let attendees follow the agenda, network, and join sessions online. Sponsors used lead capture tools and got more value. ActionCOACH UK found the platform easy to use and cost-effective.

More Zoho ContactManager Customer Stories...

Peers used Zoho ContactManager for contact list management and engagement management

Zoho ContactManager Competitors

Zoho ContactManager Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	2.88/5 ★ Read Reviews (1)
Custom Reports	3.64/5 ★ Read Reviews (21)
Analytics	3.08/5 ★ Read Reviews (2)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	2.88/5 ★ Read Reviews (1)
Custom Reports	3.64/5 ★ Read Reviews (21)
Analytics	3.08/5 ★ Read Reviews (2)

Zoho ContactManager Integrations

Zoho ContactManager integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.55/5 ★

Read Reviews (24)

Data Import

3.41/5 ★

Read Reviews (47)

Few API Integrations for Zoho ContactManager

Software Failure Risk Guidance

for Zoho ContactManager

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho ContactManager

Zoho Corporation Pvt. Ltd News

Product 22/10/2025

Intelligent agreement management with Zoho Sign's AI features

Zoho Sign has integrated with OpenAI's ChatGPT to enhance contract management. This AI-powered assistant helps users identify obligations, spot missing clauses, and detect potential risks in agreements. It also extracts metadata, provides document queries, and simplifies legal jargon, making contract handling more efficient and secure.

Product 15/10/2025

Introducing learning paths in Zoho Learn

Zoho has introduced "learning paths" in Zoho Learn, enhancing its LMS with structured training programs. This feature allows users to create curated course sequences for goals like onboarding and compliance training. It supports unlimited courses per path, mandatory course settings, and automated reminders, fostering efficient and goal-driven learning.

Product 07/10/2025

Zoho Launches Vani, a Visual Collaboration Platform for Teams

Zoho has launched Vani, a visual collaboration platform designed for small businesses to streamline project management, brainstorming, and communication. Vani offers an "infinite canvas" for seamless collaboration, integrating AI features and video meetings. It supports various business needs with templates and kits, and is priced affordably with a free plan and a $5 per user Team plan.

Product 07/10/2025

Simplify salary disbursals in Zoho Payroll with Payouts by Zoho Payments

Zoho Payments introduces Payouts, a feature enabling direct salary disbursements from Zoho Payroll without external banking portals. This integration simplifies payroll processes, enhances security with OTPs, and offers real-time tracking and reporting. Users can request early access to streamline salary payments efficiently.

More Zoho ContactManager News...

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE