Zoho ContactManager Overview

Zoho-contactmanager offers Bigin by Zoho CRM, a user-friendly CRM for small and micro businesses. A free trial can be started today.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Zoho ContactManager.

Other use cases:

  • Collaboration
  • Generation Of New Leads
  • Lead Tracking
  • Promotion Management
  • Discount Management
  • Deal Management
  • Follower Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho ContactManager.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
See all business priorities See less business priorities

Zoho ContactManager Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho ContactManager works with different mediums / channels such as E-Mail. and Social Media.

Reviews

"...Old systems do not allow for customer interactivity via email or social media...." Peer review by Anonymous Reviewer

Peer review evidence (same sources as the product rating summary)

"...I really like the general framework of Zoho Contact manager...." Peer review by Eric L., Information Technology and Services
"...Old systems do not allow for customer interactivity via email or social media...." Peer review by Anonymous Reviewer
"...A tool that allows us to have the whole team working in one place, share contacts, track tasks, send emails and create notes...." Peer review by Jackson Eli H, Civil Engineer

Zoho ContactManager, Relenta, ClientLook, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho ContactManager

Top Industries

  • Information Technology and Services
  • Non-Profit Organization Management
  • Management Consulting

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Zoho ContactManager is popular in Information Technology And Services, Non-Profit Organization Management, and Management Consulting and is widely used by Small Business, Large Enterprise, and Mid Market.

Zoho ContactManager Customer wins, Customer success stories, Case studies

What Are the key features of Zoho ContactManager for Contact List Management?

What Are the key features of Zoho ContactManager for Engagement Management?

How does Zoho ContactManager address your Communication Management Challenges?

What Are the key features of Zoho ContactManager for Collaboration?

How efficiently Does Zoho ContactManager manage your Generation Of New Leads?

11 buyers and buying teams have used Cuspera to assess how well Zoho ContactManager solved their CRM needs. Cuspera uses 374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Nigerian businesses - Various - Medium

Zoho brings AI to Nigeria’s tax and accounting challenge

Nigeria

Zoho launched a Nigeria-specific version of Zoho Books, integrating AI to automate tax compliance and financial management for Nigerian businesses. The platform addresses local VAT, withholding tax, ...and e-invoicing, aiming to streamline operations and reduce costs. Zoho targets medium-sized enterprises, promoting AI adoption to enhance productivity and compliance.

Read on →
 

Motilal Oswal Financial Services Ltd. - Financial Services - Large

Zoho Powers Enterprise Operations and Data Transformation at Motilal Oswal Financial Services

Mumbai, India

Zoho's unified enterprise platform has been deployed by Motilal Oswal Financial Services Ltd. to modernize its operations across 15 business verticals. The platform integrates Zoho CRM Plus, Zoho Dat...aPrep, Zoho Desk, Zoho Cliq, and Zoho Directory, enabling a consistent Customer 360 view for over 10,000 users. This deployment enhances customer engagement and data transformation, processing over 1 billion rows of customer data monthly.

Read on →
 

Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) - Government Agency - Large

Zoho, SMEDAN unleash N20bn digital push for 25, 000 Nigerian MSMEs

Abuja, Nigeria

Zoho partners with SMEDAN to launch a N20 billion digital support program for 25,000 Nigerian MSMEs. The initiative provides Zoho wallet credits for over 60 cloud-based applications and includes trai...ning and technical support. This effort aims to reduce technology adoption costs and enhance digital capabilities for small businesses in Nigeria.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

Read more →
 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

Read more →
 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

Read more →
lightning

Peers used Zoho ContactManager for contact list management and engagement management

Zoho ContactManager Competitors

Zoho ContactManager Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.88/5 ★

Read Reviews (1)
Custom Reports

3.64/5 ★

Read Reviews (21)
Analytics

3.08/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.88/5 ★

Read Reviews (1)
Custom Reports

3.64/5 ★

Read Reviews (21)
Analytics

3.08/5 ★

Read Reviews (2)

Zoho ContactManager Integrations

Zoho ContactManager integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.55/5 ★

Read Reviews (24)
Data Import

3.41/5 ★

Read Reviews (47)

Few API Integrations for Zoho ContactManager

OneDesk

4.06 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Pastel

4.4 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

KONNEKTIVE CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Seismic

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Proof

4.59 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Zoho ContactManager

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho ContactManager

Zoho Corporation Pvt. Ltd News

Product

Zoho Launches Nigeria Edition of Zoho Books for VAT, E-Invoicing Compliance

Zoho launched the Nigeria edition of Zoho Books, a cloud-based accounting solution, to aid businesses in VAT and e-invoicing compliance. This edition includes AI-native financial tools for managing finances, offering features like VAT rate automation, e-invoice submission, and anomaly detection. The launch is part of Zoho's finance suite, which includes various applications tailored for local tax needs in multiple countries.

Read more →
Product

Zoho Books is now ICAEW accredited

Zoho Books has received accreditation from the Institute of Chartered Accountants in England and Wales (ICAEW), affirming its compliance with high standards in accounting software. This accreditation ensures Zoho Books meets stringent technical and functional criteria, enhancing its reliability for businesses and finance professionals in the UK.

Read more →
Product

Zoho Books Launches Nigeria Edition for Tax Compliance

Zoho launched a Nigeria edition of Zoho Books, integrating local tax compliance features with its cloud-based accounting platform. The software automates VAT and e-invoicing processes, aligning with Nigeria's digital tax administration. It includes AI tools like Ask Zia for financial insights, enhancing compliance and financial management for Nigerian businesses.

Read more →
Product

Zoho Sign takes a bite of Apple's latest: iOS 27, iPadOS 27, and macOS Golden Gate

Zoho Sign has integrated with Apple's latest operating systems, iOS 27, iPadOS 27, and macOS Golden Gate, enhancing its functionality with features like app resizability, on-device awareness, and Siri AI integration. These updates improve user experience by allowing seamless multitasking, quick access to document information, and voice-command management of agreements.

Read more →

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE