Comparison Summary
This comparison report of Blackbaud CRM vs. Capsule CRM is based on a specific set of business needs and context. The comparison uses 1548 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud CRM and Capsule CRM
Blackbaud CRM, Capsule CRM, Giveffect, Blackbaud eTapestry, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud CRM covers Direct Marketing with Website, Contact List Management, Communication Management with E-Mail, Relationship Management with Offline, etc.
Capsule CRM focuses on Contact List Management, Engagement Management with E-Mail, Forecasting, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Blackbaud: World's Leading Software Company Powering Social ...
Build stronger customer relationships, make more sales and save time.
Age
1981
Financials
IPO
Business Need
Total Processes
(we found evidences for)
34
53
Total Goals
(we found evidences for)
5
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
- See 2 more
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Scale best practices
- See 4 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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website
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mobile
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offline
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point of sale
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mobile app
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chat
- See 6 more
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e-mail
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phone calls
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social media
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website
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mobile
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offline
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point of sale
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mobile app
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chat
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
