Comparison Summary
This comparison report of Bigcontacts CRM vs. OptifiNow is based on a specific set of business needs and context. The comparison uses 1980 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Bigcontacts CRM and OptifiNow
Bigcontacts CRM, OptifiNow, Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.
OptifiNow focuses on Communication Management with Social Media, Social Media Management with Social Media, Engagement Management, Competitive Intelligence, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
BIGContacts | CRM and email marketing app for small businesses
Marketing Automation, Lead Management
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
49
56
Total Goals
(we found evidences for)
3
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Scale best practices
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Enhance customer relationships
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve internal communications
- See 7 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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Facebook
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Twitter
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phone calls
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LinkedIn
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video
- See 5 more
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social media
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e-mail
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text SMS
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Facebook
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Twitter
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phone calls
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LinkedIn
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video
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High