Overview: Backbase AI-native Banking OS and Whatfix as Digital Experience Platform Category solutions.

Backbase AI-native Banking OS: Backbase empowers banks with a central engagement system that ensures seamless experiences across all touchpoints. The platform orchestrates interactions at every stage of the banking journey.

Whatfix: Whatfix is trusted by enterprises for digital adoption, enhancing employee proficiency with enterprise applications. Companies of all sizes, including Fortune 500 firms, rely on its digital guidance.

Backbase AI-native Banking OS and Whatfix: Best activities based on customer satisfaction

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Whatfix in Action: Unique Use Cases

What benefits does Whatfix offer for Enhancing Digital Adoption Via Personalized Onboarding?

How can Whatfix enhance your Reduce Support Calls process?

What makes Whatfix ideal for Engagement Management?

News

Latest Backbase AI-native Banking OS news

Backbase Sets a New Standard for AI Native Banking

Backbase acquired Kasisto to enhance its AI-native Banking OS with advanced agentic AI capabilities. This acquisition integrates Kasisto's platform and expertise into Backbase's operations, aiming to provide comprehensive AI solutions for banking, improving customer intent resolution and deepening Backbase's presence in the US market.

06/07/2026 - source

Latest Whatfix news

Whatfix and PTC Partner to Improve PLM Adoption for Modern Manufacturers

Whatfix and PTC Inc. have partnered to enhance PLM adoption for manufacturers by integrating Whatfix's digital adoption platform with PTC's software. This collaboration aims to improve user proficiency, workflow execution, and operational adoption, helping manufacturers in automotive, industrial equipment, and medical device sectors maximize ROI and operational excellence.

07/07/2026 - source